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Call Center Jobs in Bend, OR (NOW HIRING)

Waste Connections

Customer Service Representative

Bend, OR · On-site

$20 - $22/hr

Work environment is in a call center. Areas are clean, ventilated, and well lighted. CSR call areas can be noisy and work may be repetitious and challenging, with little time in between calls. Some ...

Stcharles

Centralized Service Representative

Bend, OR · On-site +1

$22.30 - $30.11/hr

Centralized Service Representatives' home department may be a specific location that is supported by Patient Access Services, the St Charles One Call Centralized Call Center, may float between ...

Stcharles

Centralized Service Representative

Bend, OR · On-site +1

$22.30 - $30.11/hr

Centralized Service Representatives' home department may be a specific location that is supported by Patient Access Services, the St Charles One Call Centralized Call Center, may float between ...

Stcharles

Centralized Service Representative

Bend, OR · On-site +1

$22.30 - $30.11/hr

Centralized Service Representatives' home department may be a specific location that is supported by Patient Access Services, the St Charles One Call Centralized Call Center, may float between ...

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All JobsCall Center JobsCall Center Jobs in Bend, OR

Call Center information

See Bend, OR salary details

$11

$18

$26

How much do call center jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for call center in Bend, OR is $18.90, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $20.29 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

How to start working at a call center?

To start working at a call center, you typically need to meet minimum age and education requirements, complete an application, and pass an interview. Many positions require good communication skills, basic computer knowledge, and sometimes specific certifications or training. Employers often provide on-the-job training to familiarize new employees with their systems and procedures.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

Are call center jobs worth it?

Call center jobs involve handling customer inquiries and support, often requiring good communication skills and patience. They typically offer entry-level opportunities with flexible schedules, but may have variable pay and high call volume, which can impact job satisfaction.
More about Call Center jobs
What are the most commonly searched types of Call Center jobs in Bend, OR? The most popular types of Call Center jobs in Bend, OR are:
What are popular job titles related to Call Center jobs in Bend, OR? For Call Center jobs in Bend, OR, the most frequently searched job titles are:
What job categories do people searching Call Center jobs in Bend, OR look for? The top searched job categories for Call Center jobs in Bend, OR are:
What cities near Bend, OR are hiring for Call Center jobs? Cities near Bend, OR with the most Call Center job openings:
Call Center jobs near you
Infographic showing various Call Center job openings in Bend, OR as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 19% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,306 per year, or $18.9 per hour.

Call Center Manager

Bath Concepts Independent Dealers

Bend, OR • On-site

Full-time

Re-posted 4 days ago

Job description

Call Center Manager
Bath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products.
We are looking to hire an experienced Call Center Manager to join our team in-office. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues.
Job duties include:
• Schedule and confirm appointments
• Hire, train and manage Call Center Representatives
• Answer inbound calls and make outbound calls as needed and as a training tool
• Customer Service
• Manage sales reps schedules
• Achieve weekly and monthly quotas
We have an excellent compensation package for this position that includes a salary and bonus opportunities.

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