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Call Center Jobs in Lancaster, SC (NOW HIRING)

Corvel

Knowledge Center Representative I

Charlotte, NC · Remote

$13.94 - $21.48/hr

High School diploma or equivalent * 1+ year of customer service or call center experience PAY RANGE CorVel uses a market-based approach to pay and our salary ranges may vary depending on your ...

Red Ventures

Product Manager | Allconnect

Fort Mill, SC · On-site +1

$80K - $120K/yr

Create tools for call center managers to coach, monitor, and improve performance (quality, outcomes, throughput). * Build agent-facing experiences that increase productivity and conversion-user ...

Red Ventures

Product Manager | Allconnect

Fort Mill, SC · On-site

$80K - $120K/yr

Create tools for call center managers to coach, monitor, and improve performance (quality, outcomes, throughput). * Build agent-facing experiences that increase productivity and conversion-user ...

LPL Financial

Financial Representative

Fort Mill, SC · On-site

This is a team-based call center environment that delivers investment advice and guidance over the phone. The ideal candidate will be success driven with a client service attitude and the ability to ...

LPL Financial

Financial Representative

Fort Mill, SC · Remote

This is a team-based call center environment that delivers investment advice and guidance over the phone. The ideal candidate will be success driven with a client service attitude and the ability to ...

Walmart

Continuous Skills Development Trainer

Pageland, SC · On-site

$24.55 - $28.05/hr

Hourly Wage: $24.55 - $28.05 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly ...

Paymentus

CSR I

Charlotte, NC · On-site

$15 - $20.25/hr

Follow call center scripts and processes when handling different topics. * Work collaboratively with Customer Service, Operations, Marketing, and Sales to improve client satisfaction. * Be available ...

Paymentus

CSR I

Charlotte, NC · On-site

$15 - $20.25/hr

Follow call center scripts and processes when handling different topics. * Work collaboratively with Customer Service, Operations, Marketing, and Sales to improve client satisfaction. * Be available ...

OneMain Financial

Sales Associate

Fort Mill, SC · On-site

$12.25 - $16.75/hr

You will help customers assess and identify the appropriate products or services OneMain offers by listening and understanding their financial situation in a call center environment. The position ...

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All JobsCall Center JobsCall Center Jobs in Lancaster, SC

Call Center information

See Lancaster, SC salary details

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How much do call center jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for call center in Lancaster, SC is $15.28, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $16.39 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What call center job pays the most?

The highest-paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations directors, which can earn six-figure salaries. Specialized roles like technical support or sales with performance bonuses may also offer higher compensation, especially in industries like technology or finance. Advanced skills, certifications, and experience often lead to higher pay in this field.
More about Call Center jobs

What are the most commonly searched types of Call Center jobs in Lancaster, SC?

The most popular types of Call Center jobs in Lancaster, SC are:

What are popular job titles related to Call Center jobs in Lancaster, SC?

For Call Center jobs in Lancaster, SC, the most frequently searched job titles are:

What cities near Lancaster, SC are hiring for Call Center jobs?

Cities near Lancaster, SC with the most Call Center job openings:

Call Center jobs near you
Infographic showing various Call Center job openings in Lancaster, SC as of August 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $31,775 per year, or $15.3 per hour.

Knowledge Center Representative I

Corvel

Charlotte, NC • Remote

$13.94 - $21.48/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

CorVel rating

7.9

Company rating: 7.9 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

84th of 152 rated financial services

Job description

The Knowledge Center Representative provides administrative customer service assistance to claimants, providers, and other interested parties by receiving and answering telephonic inquiries. Utilizing proprietary systems and training knowledge, this role delivers high quality inbound and outbound customer service with a focus on accuracy, professionalism, and first call resolution. 

This is a remote position.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

  • Delivers friendly, efficient customer service in a high-volume environment
  • Accurately captures and enters data into CareMC and other internal systems
  • Demonstrates active listening and communicates clearly to confirm understanding
  • Promotes future use of self-help tools when applicable
  • Maintains consistent attendance and meets quality and productivity standards
  • Additional duties as assigned

KNOWLEDGE & SKILLS:

  • Effective verbal and written communication with active listening skills
  • Basic computer literacy and comfort using proprietary systems
  • Strong customer focus with ability to de-escalate routine issues
  • Attention to detail and time management skills

EDUCATION & EXPERIENCE:

  • High School diploma or equivalent
  • 1+ year of customer service or call center experience

PAY RANGE

CorVel uses a market-based approach to pay and our salary ranges may vary depending on your location.  Pay rates are established taking into account the following factors:  federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions.  Our ranges may be modified at any time.

For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role.  The level may impact the salary range, and these adjustments would be clarified during the offer process.

Pay Range: $13.94 - $21.48 per hour

A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management

In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first.

ABOUT CORVEL: 

CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries.  CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients.  We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities.  Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). 

A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.

CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

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