ZipRecruiter

Log In

2

Remote Call Center Jobs in Lancaster, SC (NOW HIRING)

Corvel

Knowledge Center Representative I

Charlotte, NC · Remote

$13.94 - $21.48/hr

The Knowledge Center Representative provides administrative customer service assistance to ... first call resolution. This is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Rock Hill, SC · On-site +1

$11 - $20/hr

Center Manager and Coach Position Overview: As a Telephone Sales Representative (TSR), you will be ... Utilize fundraising call structure, appropriate political reasons, and transition phrases as ...

TEKsystems

Client Service Associate

Fort Mill, SC · Remote

$20 - $21/hr

Client Services Associate Remote (Must Reside Near Fort Mill or Charlotte, NC) Launch Your Career in Financial Services Are you looking to build a career in financial services with a company that ...

TEKsystems

Client Service Associate

Fort Mill, SC · Remote

$20 - $21/hr

... remote position. Application Deadline This position is anticipated to close on Aug 31, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take ...

TEKsystems

Client Service Associate

Fort Mill, SC · Remote

$20 - $21/hr

... remote position. Application Deadline This position is anticipated to close on Aug 28, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take ...

TEKsystems

Client Service Associate

Fort Mill, SC · Remote

$20 - $21/hr

... remote position. Application Deadline This position is anticipated to close on Aug 22, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take ...

All JobsCall Center JobsRemote Call Center JobsRemote Call Center Jobs in Lancaster, SC

Remote Call Center information

See Lancaster, SC salary details

$9

$15

$21

How much do remote call center jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote call center in Lancaster, SC is $15.28, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $16.39 per hour, depending on experience, location, and employer.

What is a remote call center?

A Remote Call Center job involves handling customer inquiries, support, or sales over the phone or online from a home or remote location. Agents use specialized software and communication tools to assist customers efficiently. This role requires strong communication skills, problem-solving abilities, and a quiet workspace. Many companies provide training and equipment, but requirements vary.

What are the key skills and qualifications needed to thrive in a remote call center position?

To thrive as a Remote Call Center representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is commonly required. Exceptional problem-solving, patience, and time management skills help individuals excel in this role. These capabilities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining productivity in a remote setting.

What are some common challenges faced by remote call center representatives, and how can they be addressed?

Remote call center representatives often face challenges such as managing distractions at home, maintaining consistent productivity, and feeling isolated from the rest of the team. To overcome these obstacles, it's helpful to set up a dedicated, quiet workspace and establish a daily routine to stay organized and focused. Employers frequently provide virtual training, regular team meetings, and support tools to keep remote staff engaged and informed. Staying proactive in communication and participating in virtual team-building activities can also boost collaboration and morale.

What are the most commonly searched types of Call Center jobs in Lancaster, SC?

The most popular types of Call Center jobs in Lancaster, SC are:

What job categories do people searching Remote Call Center jobs in Lancaster, SC look for?

The top searched job categories for Remote Call Center jobs in Lancaster, SC are:

What cities near Lancaster, SC are hiring for Remote Call Center jobs?

Cities near Lancaster, SC with the most Remote Call Center job openings:

Remote Call Center jobs near you
Infographic showing various Remote Call Center job openings in Lancaster, SC as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $31,775 per year, or $15.3 per hour.

Knowledge Center Representative I

Corvel

Charlotte, NC • Remote

$13.94 - $21.48/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

CorVel rating

7.9

Company rating: 7.9 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

84th of 152 rated financial services

Job description

The Knowledge Center Representative provides administrative customer service assistance to claimants, providers, and other interested parties by receiving and answering telephonic inquiries. Utilizing proprietary systems and training knowledge, this role delivers high quality inbound and outbound customer service with a focus on accuracy, professionalism, and first call resolution. 

This is a remote position.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

  • Delivers friendly, efficient customer service in a high-volume environment
  • Accurately captures and enters data into CareMC and other internal systems
  • Demonstrates active listening and communicates clearly to confirm understanding
  • Promotes future use of self-help tools when applicable
  • Maintains consistent attendance and meets quality and productivity standards
  • Additional duties as assigned

KNOWLEDGE & SKILLS:

  • Effective verbal and written communication with active listening skills
  • Basic computer literacy and comfort using proprietary systems
  • Strong customer focus with ability to de-escalate routine issues
  • Attention to detail and time management skills

EDUCATION & EXPERIENCE:

  • High School diploma or equivalent
  • 1+ year of customer service or call center experience

PAY RANGE

CorVel uses a market-based approach to pay and our salary ranges may vary depending on your location.  Pay rates are established taking into account the following factors:  federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions.  Our ranges may be modified at any time.

For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role.  The level may impact the salary range, and these adjustments would be clarified during the offer process.

Pay Range: $13.94 - $21.48 per hour

A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management

In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first.

ABOUT CORVEL: 

CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries.  CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients.  We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities.  Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). 

A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.

CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

#LI-Remote

What CorVel employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply