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Call Center Jobs in Home, WA (NOW HIRING)

Luxury Bath Technologies

Call Center Manager

Seattle, WA · On-site

$30 - $40/hr

Call Center Manager $30-$40 per hour | Full-Time | Tukwila, WA | Monday-Friday, 8:30 AM-5:00 PM Luxury Bath of Seattle is a growing home remodeling company specializing in high-quality bath and ...

New

Luxury Bath Technologies

Call Center Manager

Seattle, WA · On-site

$30 - $40/hr

Call Center Manager $30-$40 per hour | Full-Time | Tukwila, WA | Monday-Friday, 8:30 AM-5:00 PM Luxury Bath of Seattle is a growing home remodeling company specializing in high-quality bath and ...

Express Services

Call Center Representative

Seattle, WA · On-site

$20 - $30/hr

Call Center Representative Location: Seattle Pay: $20.00 - $30.00 DOE Looking for your next opportunity as a Call Center Representative? We'd love to connect. As a local staffing partner, we work ...

Sound Credit Union

Call Center Representative

Tacoma, WA · On-site

$5.0K/mo

Call Center Representative Corporate Office Extension - Tacoma, WA 98418 Overview Salary Range $21.50 - $26.50 Hourly Level Entry Position Type Full Time Job Shift Mon - Fri, Rotating 1/2 Days Sat ...

Seamar

Call Center Specialist

Seattle, WA · On-site

$19 - $24/hr

Call Center Specialists will be responsible for processing inbound calls, greeting patients and the public as they call into the call center in an enjoyable, friendly and enthusiastic manner while ...

Sound Credit Union

Call Center Representative

Tacoma, WA · On-site

$21.50 - $26.50/hr

We offer a unique Call Center Progression Model that is designed to provide you advancement in your role and an increase in your salary through on-the-job training and structured compensation ...

Sound Credit Union

Call Center Representative

Tacoma, WA · On-site

$21.50 - $26.50/hr

We offer a unique Call Center Progression Model that is designed to provide you advancement in your role and an increase in your salary through on-the-job training and structured compensation ...

SH Hotels and Resorts

Call Center Agent

Seattle, WA · On-site

$24.21/hr

Seeing a warm, articulate, naturally helpful Call Center / PBX Agent to join our team. You'll be responsible for fielding all hotel calls, directing them appropriately, and communicating critical ...

SH Hotels and Resorts

Call Center Agent

Seattle, WA · On-site

$24.21/hr

Seeing a warm, articulate, naturally helpful Call Center / PBX Agent to join our team. You'll be responsible for fielding all hotel calls, directing them appropriately, and communicating critical ...

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All JobsCall Center JobsCall Center Jobs in Home, WA

Call Center information

See Home, WA salary details

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How much do call center jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for call center in Home, WA is $20.29, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $21.78 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What call center job pays the most?

The highest-paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations directors, which can earn six-figure salaries. Specialized roles like technical support or sales with performance bonuses may also offer higher compensation, especially in industries like technology or finance. Advanced skills, certifications, and experience often lead to higher pay in this field.
More about Call Center jobs

What job categories do people searching Call Center jobs in Home, WA look for?

The top searched job categories for Call Center jobs in Home, WA are:

What cities near Home, WA are hiring for Call Center jobs?

Cities near Home, WA with the most Call Center job openings:

Call Center jobs near you
Infographic showing various Call Center job openings in Home, WA as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $42,197 per year, or $20.3 per hour.

Call Center Manager

Luxury Bath Technologies

Seattle, WA • On-site

$30 - $40/hr

Full-time

Medical, Retirement

Posted 3 days ago

New

Job description

Call Center Manager

$30–$40 per hour | Full-Time | Tukwila, WA | Monday–Friday, 8:30 AM–5:00 PM

Luxury Bath of Seattle is a growing home remodeling company specializing in high-quality bath and shower renovations. We are seeking an experienced, hands-on Call Center Manager to lead our call center team and drive performance.

This is an excellent opportunity for a results-oriented manager who knows how to coach employees, improve call performance, increase appointment volume, and create accountability around measurable goals.

What You’ll Do

As the Call Center Manager, you will oversee the daily operations and performance of our call center team.

  • Lead, coach, and develop a team of Call Center Representatives
  • Recruit, hire, onboard, and train new team members
  • Monitor individual and team performance and provide regular coaching
  • Establish clear performance expectations and hold employees accountable
  • Track key performance metrics, including call activity, appointment setting, lead conversion, and follow-up
  • Improve call quality, productivity, and overall team performance
  • Oversee inbound customer calls and outbound follow-up activity
  • Ensure leads are contacted promptly and handled professionally
  • Manage appointment scheduling, confirmations, cancellations, and rescheduling
  • Coordinate appointment availability and scheduling with the sales team
  • Work closely with sales leadership to maximize appointment opportunities
  • Resolve escalated customer concerns and service issues
  • Identify and implement improvements to call center processes and workflows
  • Maintain a high standard of customer service and professionalism

What We’re Looking For

  • 1+ year of call center management, call center supervisor, or team leadership experience
  • Experience coaching and developing employees in a performance-driven environment
  • Strong leadership and accountability skills
  • Experience working with KPIs, performance metrics, quotas, or appointment-setting goals
  • Strong customer service and conflict-resolution abilities
  • Excellent verbal and written communication skills
  • Strong organizational, scheduling, and multitasking skills
  • Comfortable using CRM systems and learning new software
  • Strong attention to detail and follow-through
  • Ability to thrive in a fast-paced environment

Experience managing an appointment-setting, inside sales, customer service, or outbound calling team is highly preferred.

Compensation & Schedule

  • Pay: $30–$40 per hour, depending on experience
  • Full-time position
  • Monday–Friday
  • 8:30 AM–5:00 PM
  • On-site position in Tukwila, WA

Why Join Us?

  • Competitive hourly compensation
  • Monday–Friday schedule
  • Hands-on leadership role with autonomy and responsibility
  • Opportunity to directly impact appointment volume and company growth
  • Work closely with sales and operations leadership
  • Growing company with opportunities to make a meaningful impact

Job Type: Full-time

Pay: $30.00–$40.00 per hour

Work Location: In person – Tukwila, WA

Benefits:

  • 401(k)
  • Health insurance

Work Location: In person

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