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Inbound Call Center Jobs in Home, WA (NOW HIRING)

Luxury Bath Technologies

Call Center Manager

Seattle, WA · On-site

$30 - $40/hr

Call Center Manager $30-$40 per hour | Full-Time | Tukwila, WA | Monday-Friday, 8:30 AM-5:00 PM ... Oversee inbound customer calls and outbound follow-up activity * Ensure leads are contacted ...

Luxury Bath Technologies

Call Center Manager

Seattle, WA · On-site

$30 - $40/hr

Call Center Manager $30-$40 per hour | Full-Time | Tukwila, WA | Monday-Friday, 8:30 AM-5:00 PM ... Oversee inbound customer calls and outbound follow-up activity * Ensure leads are contacted ...

New

Seamar

Call Center Specialist

Seattle, WA · On-site

$19 - $24/hr

Call Center Specialists will be responsible for processing inbound calls, greeting patients and the public as they call into the call center in an enjoyable, friendly and enthusiastic manner while ...

Sound Credit Union

Call Center Representative

Tacoma, WA · On-site

$5.0K/mo

Call Center Representative Corporate Office Extension - Tacoma, WA 98418 Overview Salary Range $21.50 - $26.50 Hourly Level Entry Position Type Full Time Job Shift Mon - Fri, Rotating 1/2 Days Sat ...

Sound Credit Union

Call Center Representative

Tacoma, WA · On-site

$21.50 - $26.50/hr

We offer a unique Call Center Progression Model that is designed to provide you advancement in your role and an increase in your salary through on-the-job training and structured compensation ...

Sound Credit Union

Call Center Representative

Tacoma, WA · On-site

$21.50 - $26.50/hr

We offer a unique Call Center Progression Model that is designed to provide you advancement in your role and an increase in your salary through on-the-job training and structured compensation ...

SH Hotels and Resorts

Call Center Agent

Seattle, WA · On-site

$24.21/hr

Seeing a warm, articulate, naturally helpful Call Center / PBX Agent to join our team. You'll be responsible for fielding all hotel calls, directing them appropriately, and communicating critical ...

SH Hotels and Resorts

Call Center Agent

Seattle, WA · On-site

$24.21/hr

Seeing a warm, articulate, naturally helpful Call Center / PBX Agent to join our team. You'll be responsible for fielding all hotel calls, directing them appropriately, and communicating critical ...

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All JobsInbound Call Center JobsInbound Call Center Jobs in Home, WA

Inbound Call Center information

See Home, WA salary details

$14

$19

$26

How much do inbound call center jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for inbound call center in Home, WA is $19.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $20.67 per hour, depending on experience, location, and employer.

What is an inbound call center representative?

Inbound call center jobs involve handling incoming calls from customers or clients. Employees in these roles typically answer questions, provide support, resolve issues, and may process orders or requests. They act as the first point of contact for a company, so strong communication and problem-solving skills are important. Inbound call centers differ from outbound centers, where the primary task is making outgoing calls, often for sales or surveys. These positions are common in industries like telecommunications, banking, retail, and healthcare.

What skills and qualifications are needed to thrive as an inbound call center representative?

To thrive as an Inbound Call Center Representative, you need excellent verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and ticketing platforms is commonly required. Patience, resilience, and a customer-focused attitude help individuals excel in handling diverse customer inquiries and challenges. These skills ensure efficient issue resolution, high customer satisfaction, and contribute to overall organizational success.

What are common challenges faced by inbound call center representatives, and how can they be managed effectively?

Inbound call center agents often encounter high call volumes, managing difficult customer interactions, and meeting strict performance metrics. To manage these challenges, agents benefit from strong communication skills, stress management techniques, and ongoing training. Support from supervisors, clear escalation procedures, and teamwork within the call center environment also play a crucial role in maintaining job satisfaction and delivering excellent customer service.

What is the difference between Inbound Call Center vs Customer Service Representative?

AspectInbound Call CenterCustomer Service Representative
Primary RoleHandle incoming calls, assist customers, process ordersAssist customers, answer inquiries, resolve issues
Work EnvironmentCall centers, office settingsOffice, retail, or remote environments
Required SkillsCommunication, problem-solving, product knowledgeCommunication, patience, problem-solving
Common CertificationsNone required but beneficialNone required but beneficial

While both roles involve assisting customers via phone, an Inbound Call Center primarily focuses on handling incoming calls related to orders or support, often within a call center environment. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. Both roles require strong communication skills and may benefit from similar certifications, but their work scope and environment differ slightly.

What skills are needed for inbound call center?

Inbound call center agents need strong communication skills, active listening, patience, and problem-solving abilities. They should be proficient in using call center software and have good time management to handle high call volumes efficiently.

What are the most commonly searched types of Inbound Call Center jobs in Home, WA?

The most popular types of Inbound Call Center jobs in Home, WA are:

What job categories do people searching Inbound Call Center jobs in Home, WA look for?

The top searched job categories for Inbound Call Center jobs in Home, WA are:

What cities near Home, WA are hiring for Inbound Call Center jobs?

Cities near Home, WA with the most Inbound Call Center job openings:

Inbound Call Center jobs near you
Infographic showing various Inbound Call Center job openings in Home, WA as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $40,831 per year, or $19.6 per hour.

Call Center Manager

Luxury Bath Technologies

Seattle, WA • On-site

$30 - $40/hr

Full-time

Medical, Retirement

Posted 4 days ago

Job description

Call Center Manager
$30-$40 per hour | Full-Time | Tukwila, WA | Monday-Friday, 8:30 AM-5:00 PM
Luxury Bath of Seattle is a growing home remodeling company specializing in high-quality bath and shower renovations. We are seeking an experienced, hands-on Call Center Manager to lead our call center team and drive performance.
This is an excellent opportunity for a results-oriented manager who knows how to coach employees, improve call performance, increase appointment volume, and create accountability around measurable goals.
What You'll Do
As the Call Center Manager, you will oversee the daily operations and performance of our call center team.
  • Lead, coach, and develop a team of Call Center Representatives
  • Recruit, hire, onboard, and train new team members
  • Monitor individual and team performance and provide regular coaching
  • Establish clear performance expectations and hold employees accountable
  • Track key performance metrics, including call activity, appointment setting, lead conversion, and follow-up
  • Improve call quality, productivity, and overall team performance
  • Oversee inbound customer calls and outbound follow-up activity
  • Ensure leads are contacted promptly and handled professionally
  • Manage appointment scheduling, confirmations, cancellations, and rescheduling
  • Coordinate appointment availability and scheduling with the sales team
  • Work closely with sales leadership to maximize appointment opportunities
  • Resolve escalated customer concerns and service issues
  • Identify and implement improvements to call center processes and workflows
  • Maintain a high standard of customer service and professionalism

What We're Looking For
  • 1+ year of call center management, call center supervisor, or team leadership experience
  • Experience coaching and developing employees in a performance-driven environment
  • Strong leadership and accountability skills
  • Experience working with KPIs, performance metrics, quotas, or appointment-setting goals
  • Strong customer service and conflict-resolution abilities
  • Excellent verbal and written communication skills
  • Strong organizational, scheduling, and multitasking skills
  • Comfortable using CRM systems and learning new software
  • Strong attention to detail and follow-through
  • Ability to thrive in a fast-paced environment

Experience managing an appointment-setting, inside sales, customer service, or outbound calling team is highly preferred.
Compensation & Schedule
  • Pay: $30-$40 per hour, depending on experience
  • Full-time position
  • Monday-Friday
  • 8:30 AM-5:00 PM
  • On-site position in Tukwila, WA

Why Join Us?
  • Competitive hourly compensation
  • Monday-Friday schedule
  • Hands-on leadership role with autonomy and responsibility
  • Opportunity to directly impact appointment volume and company growth
  • Work closely with sales and operations leadership
  • Growing company with opportunities to make a meaningful impact

Job Type: Full-time
Pay: $30.00-$40.00 per hour
Work Location: In person - Tukwila, WA
Benefits:
  • 401(k)
  • Health insurance

Work Location: In person

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