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Call Center Jobs in Edison, NJ (NOW HIRING)

TEKsystems

Call Center Representative

Manhattan, NY

$18/hr

Fast paced call center environment where you are expected to make 20-25 calls/hr The app only uses our 800 toll free number to call, so their personal cell phone lines would never show up on caller ...

Planet Honda

Call Center Representative

NJ · On-site

$16.25 - $20.50/hr

As an Call Center Representative, you will be responsible for generating appointments and building relationships with potential customers through phone, text, and email. Our BDC team plays a crucial ...

Planet Honda

Call Center Representative

Union, NJ

$16.25 - $20.50/hr

As an Call Center Representative, you will be responsible for generating appointments and building relationships with potential customers through phone, text, and email. Our BDC team plays a crucial ...

TEKsystems

Call Center Representative

Manhattan, NY

$18/hr

Fast paced call center environment where you are expected to make 20-25 calls/hr The app only uses our 800 toll free number to call, so their personal cell phone lines would never show up on caller ...

Limitless East Marketing

Call Center Agent

New York, NY

$16.50 - $21.50/hr

We are seeking a dedicated and enthusiastic Call Center Agent to join our dynamic customer service team. In this role, you will be the first point of contact for our clients, providing exceptional ...

New

CVS Health

Sales Call Center Representative

New York, NY · Remote

$15 - $32.31/hr

Sales Call Center Representative I Company: Oak Street Health Location: Remote Role Description: This role is for a talented and competitive, full-time telemarketing Call Center Representative who ...

Planet Honda

Call Center Representative

Union, NJ

$16.25 - $20.50/hr

As an Call Center Representative, you will be responsible for generating appointments and building relationships with potential customers through phone, text, and email. Our BDC team plays a crucial ...

Nuva Smile

Dental Call Center Representative

Cranford, NJ · On-site

$16.25 - $20.50/hr

We are seeking a friendly, professional, and organized Call Center Representative to join our dental office team. In this role, you will be the first point of contact for patients, responsible for ...

JCCGCI

Call Center Representative

Brooklyn, NY · On-site

$24 - $26/hr

JCCGCI's Older Adult Transportation Program is looking for a Call Center Representative to join the team. The ideal candidate will be patient, kind, and skilled at communicating clearly with elderly ...

AppleOne

Remote Call Center Representative

Avenel, NJ · Remote

$19/hr

If you have 1-2 years of customer service or call center experience , enjoy helping people, and are comfortable working in a fast-paced, structured environment, this is a great opportunity to put ...

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Showing results 21-40

All JobsCall Center JobsCall Center Jobs in Edison, NJ

Call Center information

See Edison, NJ salary details

$11

$18

$25

How much do call center jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for call center in Edison, NJ is $18.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $19.90 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What call center job pays the most?

The highest-paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations directors, which can earn six-figure salaries. Specialized roles like technical support or sales with performance bonuses may also offer higher compensation, especially in industries like technology or finance. Advanced skills, certifications, and experience often lead to higher pay in this field.
More about Call Center jobs

What are the most commonly searched types of Call Center jobs in Edison, NJ?

The most popular types of Call Center jobs in Edison, NJ are:

What are popular job titles related to Call Center jobs in Edison, NJ?

For Call Center jobs in Edison, NJ, the most frequently searched job titles are:

What job categories do people searching Call Center jobs in Edison, NJ look for?

The top searched job categories for Call Center jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Call Center jobs?

Cities near Edison, NJ with the most Call Center job openings:

Call Center jobs near you
Infographic showing various Call Center job openings in Edison, NJ as of August 2026, with employment types broken down into 64% Full Time, 9% Part Time, and 27% Contract. Highlights an 82% In-person, and 18% Remote job distribution, with an average salary of $38,570 per year, or $18.5 per hour.

Call Center Agent (US-Remote)

QT Communications & Technology

Manhattan, NY • On-site

$16.50 - $21.75/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Call Center Agent (US-Remote)

Its Hourly Paid Job (US - Remote). Urgent Hiring!!!!

We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.

To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.

Call Center Representative Responsibilities:

  • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
  • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
  • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
  • Building lasting relationships with clients and other call center team members based on trust and reliability.
  • Utilizing software, databases, scripts, and tools appropriately.
  • Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
  • Making sales or recommendations for products or services that may better suit client needs.
  • Taking part in training and other learning opportunities to expand knowledge of company and position.
  • Adhering to all company policies and procedures.

Call Center Representative Requirements:

  • High school diploma or equivalent.
  • More education or experience may be preferred.
  • Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
  • Understanding of company products, services, and policies.
  • Proficiency with computers, especially with CRM software, and strong typing skills.
  • Ability to ask prying questions and diffuse tense situations.
  • Strong time management and decision making skills.
  • Adaptability and accountability.
  • Fluency in multiple languages may be desired.

Required Skills: Typing Hiring Accountability Reliability Metrics Reason Databases Troubleshooting Education Time Management Software Customer Service Communication Sales Training Management

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