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Call Center Weekends Jobs in Woonsocket, RI (NOW HIRING)

Soni Resources

Call Center Representative

Stoughton, MA · On-site

$22.50/hr

We are seeking a professional and customer-focused Call Center Representative to join our team. The ... Flexible to work shifts, weekends, or holidays if required. Skills: * Customer service orientation

Soni Resources

Call Center Representative

Stoughton, MA · On-site

$22.50/hr

We are seeking a professional and customer-focused Call Center Representative to join our team. The ... Flexible to work shifts, weekends, or holidays if required. Skills: * Customer service orientation

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Call Center Weekends information

See Woonsocket, RI salary details

$10

$17

$23

How much do call center weekends jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for call center weekends in Woonsocket, RI is $17.16, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $18.41 per hour, depending on experience, location, and employer.

What is a call center weekend?

Call Center Weekends jobs refer to positions in customer service or support centers that require employees to work primarily on Saturdays and Sundays. These roles typically involve answering customer inquiries, resolving issues, or providing technical support over the phone, via chat, or through email during weekend shifts. Many businesses offer weekend call center roles to ensure customers can get assistance outside of standard weekday hours. These positions can be full-time or part-time and often require strong communication skills and the ability to handle high-stress situations.

What are the key skills and qualifications needed to thrive as a call center weekend representative?

To excel as a Call Center Weekend Representative, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency are typically required. Strong problem-solving abilities, patience, and resilience under pressure help individuals stand out in this customer-facing role. These competencies are essential for providing efficient, high-quality support during peak weekend hours and maintaining customer satisfaction.

What are some common challenges faced by call center agents working weekend shifts, and how can they be managed?

Call center agents working weekend shifts may encounter challenges such as higher call volumes due to limited weekday support, managing customer expectations outside regular business hours, and balancing personal life with non-traditional work schedules. To manage these challenges, agents often rely on strong time management skills, effective communication with teammates and supervisors, and utilizing available resources such as knowledge bases or escalation pathways. Many organizations also provide additional support or incentives for weekend staff to promote motivation and work-life balance.

What is the difference between Call Center Weekends vs Customer Service Representative?

AspectCall Center WeekendsCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often with shift work including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and service sectorsWidely used across various industries including retail, finance, and tech

Call Center Weekends roles focus on providing customer support during weekend shifts, often requiring shift flexibility. Customer Service Representatives handle customer inquiries across industries, with similar credentials and work environments. The main difference lies in scheduling and specific job functions related to weekend coverage.

Call Center Weekends jobs near you

Call Center Representative

Soni Resources

Stoughton, MA • On-site

$22.50/hr

Contractor

Posted 5 days ago

Job description

We are seeking a professional and customer-focused Call Center Representative to join our team. The successful candidate will answer customer inquiries, resolve complaints, process orders, and provide accurate information about products and services while maintaining a high level of customer satisfaction.
Key Responsibilities:
  • Answer incoming customer calls and respond to inquiries professionally.
  • Make outbound calls when required for follow-ups or customer service.
  • Resolve customer complaints and provide appropriate solutions.
  • Process orders, payments, returns, and account updates.
  • Maintain accurate records of customer interactions.
  • Meet daily performance targets, including call quality and productivity.
  • Escalate complex issues to the appropriate department.
  • Follow company policies, procedures, and confidentiality standards.
  • Provide excellent customer service to ensure customer satisfaction.

Qualifications:
  • High school diploma or equivalent (associate's or bachelor's degree is a plus).
  • Previous call center or customer service experience preferred.
  • Strong verbal and written communication skills.
  • Excellent problem-solving and active listening skills.
  • Basic computer and data entry skills.
  • Ability to work in a fast-paced environment.
  • Flexible to work shifts, weekends, or holidays if required.

Skills:
  • Customer service orientation
  • Communication and interpersonal skills
  • Time Management

Compensation: $22.50/hr
Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications.
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About Soni Resources

Sourced by ZipRecruiter

Soni is a premier staffing & recruitment company that is disrupting the human capital management space. Headquartered in New York, Soni has presence in 23 markets across the United States. We support each professional relationship with a cutting-edge approach, industry-leading insights, and a human touch. We are trusted to help companies and individuals tackle their challenges and capture their greatest opportunities. We are minority-owned, and diversity & inclusion is in our DNA. We are committed to creating environments where people are empowered to be their authentic selves.

Company size

11 - 50 Employees

Headquarters location

New York, NY, US

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