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Call Center Weekends Jobs in Woonsocket, RI (NOW HIRING)

Citizens

Contact Center Sr Specialist

Johnston, RI · On-site

Fixed schedules (no rotations) that include one weekend day off * Career opportunities to develop ... Previous call center experience (inbound/outbound), preferred * Positive and customer-focused ...

Citizens

Contact Center Sr Specialist

Johnston, RI · On-site

Fixed schedules (no rotations) that include one weekend day off * Career opportunities to develop ... Previous call center experience (inbound/outbound), preferred * Positive and customer-focused ...

Citizens

Contact Center Sr Specialist

Johnston, RI · On-site

Fixed schedules (no rotations) that include one weekend day off * Career opportunities to develop ... Previous call center experience (inbound/outbound), preferred * Positive and customer-focused ...

Citizens

Contact Center Sr Specialist

Johnston, RI · On-site

Fixed schedules (no rotations) that include one weekend day off * Career opportunities to develop ... Previous call center experience (inbound/outbound), preferred * Positive and customer-focused ...

Paraco

Customer Experience Agent

Woonsocket, RI · On-site

$14.75 - $20/hr

Call Center Metrics used. * Scheduled workdays may include weekend hours. * Overtime may be offered depending on call volume We're looking for the following abilities and skills: * High school ...

New

Paraco Gas Corp

Customer Experience Agent

Woonsocket, RI · On-site

$20 - $21/hr

Call Center Metrics used. * Scheduled workdays may include weekend hours. * Overtime may be offered depending on call volume We're looking for the following abilities and skills: * High school ...

New

AMBA

Professional Liability Insurance Agent

Boston, MA · Remote

$55K/yr

Prior inside sales, call center, or insurance sales experience * Comfort with both inbound and ... Monday-Friday | 8-hour shifts | No nights or weekends Compensation & Benefits * Hourly base pay ...

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All JobsCall Center Weekends JobsCall Center Weekends Jobs in Woonsocket, RI

Call Center Weekends information

See Woonsocket, RI salary details

$10

$17

$23

How much do call center weekends jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for call center weekends in Woonsocket, RI is $17.16, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $18.41 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center weekend representative?

To excel as a Call Center Weekend Representative, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency are typically required. Strong problem-solving abilities, patience, and resilience under pressure help individuals stand out in this customer-facing role. These competencies are essential for providing efficient, high-quality support during peak weekend hours and maintaining customer satisfaction.

What is the difference between Call Center Weekends vs Customer Service Representative?

AspectCall Center WeekendsCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often with shift work including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and service sectorsWidely used across various industries including retail, finance, and tech

Call Center Weekends roles focus on providing customer support during weekend shifts, often requiring shift flexibility. Customer Service Representatives handle customer inquiries across industries, with similar credentials and work environments. The main difference lies in scheduling and specific job functions related to weekend coverage.

What is a call center weekend?

Call Center Weekends jobs refer to positions in customer service or support centers that require employees to work primarily on Saturdays and Sundays. These roles typically involve answering customer inquiries, resolving issues, or providing technical support over the phone, via chat, or through email during weekend shifts. Many businesses offer weekend call center roles to ensure customers can get assistance outside of standard weekday hours. These positions can be full-time or part-time and often require strong communication skills and the ability to handle high-stress situations.

What are some common challenges faced by call center agents working weekend shifts, and how can they be managed?

Call center agents working weekend shifts may encounter challenges such as higher call volumes due to limited weekday support, managing customer expectations outside regular business hours, and balancing personal life with non-traditional work schedules. To manage these challenges, agents often rely on strong time management skills, effective communication with teammates and supervisors, and utilizing available resources such as knowledge bases or escalation pathways. Many organizations also provide additional support or incentives for weekend staff to promote motivation and work-life balance.
Call Center Weekends jobs near you

Contact Center Sr Specialist

Citizens

Johnston, RI • On-site

Full-time, Other

Medical, Dental, Retirement, PTO

Posted 6 days ago

Job description

Description

Are you friendly, helpful, positive-minded and enjoy learning? Are you interested in joining a team of professionals that delivers world class customer service? Our Contact Center Senior Specialist role may be the right career choice for you. 

At Citizens, we consider our colleagues to be our greatest asset. This is why we go to great lengths to foster an engaged workforce in our Contact Center teams. Bring your skills and expertise to our team. Our Contact Center colleagues have the support and training needed to grow their careers and make a lasting impact. 

What you can expect in this role:

  • Field a variety of incoming customer calls with a passion to deliver high quality solutions for our customers
  • Opportunities to help customers bank better by recommending products and services that meet their banking needs
  • Gain deeper knowledge and understanding of banking industry to handle customer inquiries with increasing complexity
  • Satisfaction and pride in producing high quality work
  • A work culture that believes in the power of working together and supporting the unique needs and career aspirations of each individual 
  • Comprehensive training that will draw on your previous experiences and challenge you to grow
  • Observations of your recorded calls to support coaching, development and performance.

What we offer:

  • Guaranteed base salary with monthly performance-based incentive bonuses
  • Exceptional benefits such as medical, dental, and generous Paid Time Off policy
  • Variety of work schedules to suit your lifestyle and needs (full time, first and second shift available)
  • Fixed schedules (no rotations) that include one weekend day off
  • Career opportunities to develop your own potential, learn new skills, grow into new roles 
  • Access to 401(k) with corporate match and Employee Stock Purchase Program
  • Access to exclusive colleague offers on Citizens Bank products and services

Qualifications

  • 3+ years of exceptional customer service or sales experience required, preferably within a financial setting
  • Previous call center experience (inbound/outbound), preferred
  • Positive and customer-focused mindset
  • Strong listening and problem-solving abilities, persistent enthusiasm when interacting with customers
  • Strong verbal and written communication skills
  • Goal oriented professionals with an interest in strengthening their banking knowledge
  • Exceptional time management skills
  • Detail oriented with a strong sense of urgency
  • High School degree or equivalent - required
  • Computer proficiency - required 
  • Ability to sit for long periods answering customer calls - required

 Hours and Work Schedule

  • Hours per Week: 40
  • Work Schedule:  Various Hours Available.

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Education:Why Work for UsEmployment Type: 1ST

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