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Call Center Weekends Jobs in Woonsocket, RI (NOW HIRING)

AMBA

Professional Liability Insurance Agent

Boston, MA · On-site

$55K/yr

Prior inside sales, call center, or insurance sales experience * Comfort with both inbound and ... Monday-Friday 8-hour shifts No nights or weekends Compensation & Benefits * Hourly base pay plus ...

AMBA

Professional Liability Insurance Agent

Boston, MA · Remote

$55K/yr

Prior inside sales, call center, or insurance sales experience * Comfort with both inbound and ... Monday-Friday | 8-hour shifts | No nights or weekends Compensation & Benefits * Hourly base pay ...

AMBA

Professional Liability Insurance Agent

Boston, MA · On-site

$55K/yr

Prior inside sales, call center, or insurance sales experience * Comfort with both inbound and ... Monday-Friday 8-hour shifts No nights or weekends Compensation & Benefits * Hourly base pay plus ...

PSG Global Solutions

Customer Care Specialist

Lincoln, RI · On-site

$15.75 - $21/hr

Requires flexibility in scheduling to accommodate business needs including evenings, weekends and ... Medical background, retail and call center experience preferred Minimum High School Diploma or GED;

Elevance Health

Referral & Resource Specialist

Boston, MA · On-site

$24.27 - $41.60/hr

This is a 24-hour call center, open 365 days, with varied 1st, 2nd, and 3rd shifts to include weekends. Training is Monday-Friday 10am-6pm EST. How you will make an impact: * For the MA Behavioral ...

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Call Center Weekends information

See Woonsocket, RI salary details

$10

$17

$23

How much do call center weekends jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for call center weekends in Woonsocket, RI is $17.16, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $18.41 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center weekend representative?

To excel as a Call Center Weekend Representative, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency are typically required. Strong problem-solving abilities, patience, and resilience under pressure help individuals stand out in this customer-facing role. These competencies are essential for providing efficient, high-quality support during peak weekend hours and maintaining customer satisfaction.

What is the difference between Call Center Weekends vs Customer Service Representative?

AspectCall Center WeekendsCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often with shift work including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and service sectorsWidely used across various industries including retail, finance, and tech

Call Center Weekends roles focus on providing customer support during weekend shifts, often requiring shift flexibility. Customer Service Representatives handle customer inquiries across industries, with similar credentials and work environments. The main difference lies in scheduling and specific job functions related to weekend coverage.

What is a call center weekend?

Call Center Weekends jobs refer to positions in customer service or support centers that require employees to work primarily on Saturdays and Sundays. These roles typically involve answering customer inquiries, resolving issues, or providing technical support over the phone, via chat, or through email during weekend shifts. Many businesses offer weekend call center roles to ensure customers can get assistance outside of standard weekday hours. These positions can be full-time or part-time and often require strong communication skills and the ability to handle high-stress situations.

What are some common challenges faced by call center agents working weekend shifts, and how can they be managed?

Call center agents working weekend shifts may encounter challenges such as higher call volumes due to limited weekday support, managing customer expectations outside regular business hours, and balancing personal life with non-traditional work schedules. To manage these challenges, agents often rely on strong time management skills, effective communication with teammates and supervisors, and utilizing available resources such as knowledge bases or escalation pathways. Many organizations also provide additional support or incentives for weekend staff to promote motivation and work-life balance.
Call Center Weekends jobs near you

Professional Liability Insurance Agent

AMBA

Boston, MA • On-site

$55K/yr

Full-time

Re-posted 28 days ago

Job description

Description
Position at AMBA
Inside Sales Insurance Specialist (P&C Professional Liability & Cyber)
Remote Full-Time
About the Role
We're hiring an Inside Sales Insurance Specialist to support a 50/50 mix of inbound and outbound sales activity, focused on Professional Liability and Cyber Security insurance solutions.
You'll work with inbound calls and digital leads while making outbound follow-up calls to close business and cross-sell appropriate Property & Casualty products.
Your Day-to-Day
  • Handle inbound calls and web-generated leads
  • Make outbound follow-up calls to close sales
  • Consult with clients on Professional Liability and Cyber Security coverage
  • Pre-qualify prospects and ask underwriting questions
  • Cross-sell additional Property & Casualty products
  • Overcome objections and guide clients through the buying process
  • Document all activity in internal systems
  • Ensure compliance with carrier, state, and company guidelines

What We're Looking For
  • Active Property & Casualty license (required)
  • Prior inside sales, call center, or insurance sales experience
  • Comfort with both inbound and outbound phone-based sales
  • Strong communication, organization, and time-management skills
  • Performance-driven and comfortable working toward goals
  • Ability to navigate multiple systems independently

Schedule
  • Monday-Friday 8-hour shifts No nights or weekends

Compensation & Benefits
  • Hourly base pay plus monthly performance bonuses
  • Target first-year earnings of ~$55,000 for average performers
  • Full benefits package available after the eligibility period

AMBA is proud to be an Equal Opportunity Employer.

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