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Call Center Weekends Jobs in Edison, NJ (NOW HIRING)

Additional duties as assigned by the Call Center Leadership team Job Requirements: * High School ... Some evening and weekend scheduling availability required Compensation and Benefits: * Pay rate ...

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Call Center Weekends information

See Edison, NJ salary details

$11

$18

$25

How much do call center weekends jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for call center weekends in Edison, NJ is $18.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $19.90 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center weekend representative?

To excel as a Call Center Weekend Representative, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency are typically required. Strong problem-solving abilities, patience, and resilience under pressure help individuals stand out in this customer-facing role. These competencies are essential for providing efficient, high-quality support during peak weekend hours and maintaining customer satisfaction.

What is the difference between Call Center Weekends vs Customer Service Representative?

AspectCall Center WeekendsCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often with shift work including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and service sectorsWidely used across various industries including retail, finance, and tech

Call Center Weekends roles focus on providing customer support during weekend shifts, often requiring shift flexibility. Customer Service Representatives handle customer inquiries across industries, with similar credentials and work environments. The main difference lies in scheduling and specific job functions related to weekend coverage.

What is a call center weekend?

Call Center Weekends jobs refer to positions in customer service or support centers that require employees to work primarily on Saturdays and Sundays. These roles typically involve answering customer inquiries, resolving issues, or providing technical support over the phone, via chat, or through email during weekend shifts. Many businesses offer weekend call center roles to ensure customers can get assistance outside of standard weekday hours. These positions can be full-time or part-time and often require strong communication skills and the ability to handle high-stress situations.

What are some common challenges faced by call center agents working weekend shifts, and how can they be managed?

Call center agents working weekend shifts may encounter challenges such as higher call volumes due to limited weekday support, managing customer expectations outside regular business hours, and balancing personal life with non-traditional work schedules. To manage these challenges, agents often rely on strong time management skills, effective communication with teammates and supervisors, and utilizing available resources such as knowledge bases or escalation pathways. Many organizations also provide additional support or incentives for weekend staff to promote motivation and work-life balance.
What cities near Edison, NJ are hiring for Call Center Weekends jobs? Cities near Edison, NJ with the most Call Center Weekends job openings:
Infographic showing various Call Center Weekends job openings in Edison, NJ as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,570 per year, or $18.5 per hour.

Call Center Agent- Experience Preferred - Bilingual (English/ Portuguese/Spanish)

Nirvana Healthcare

West Orange, NJ โ€ข On-site

$17 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago


Job description


Join our dynamic team at Nirvana Healthcare Management as a Call Care Navigator in our Client Communication Call Center. We are looking for motivated individuals who are passionate about providing excellent customer service and have a keen interest in healthcare.
Responsibilities:
  • Handle inbound and outbound calls in a professional and courteous manner.
  • Assist patients and healthcare providers with inquiries, appointment scheduling, and medical information.
  • Taking messages for Providers.
  • Document all interactions and maintain confidentiality of patient information in accordance with HIPAA guidelines.
  • Making audit calls.
Requirements:
  • High school diploma or equivalent.
  • Proven customer service experience in a call center environment, preferably in healthcare preferred
  • Excellent communication skills, both verbal and written.
  • Ability to multitask, prioritize, and manage time effectively.
  • Bilingual proficiency (English and Portuguese).
We Offer:
  • Competitive compensation package.
  • Comprehensive benefits including health insurance, retirement plans, and paid time off.
  • Supportive work culture focused on professional development and continuing education.
  • Opportunity to work in a growing field with a focus on improving patient outcomes.
  • Two (2) weeks paid training.
  • Uniforms provided.
Working Hours:
  • Monday through Sunday 9am-5pm (rotating weekends). 1 late night shift required weekly.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Commensurate with experience
Expected hours: 37.5 per week
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid sick time
  • Paid time off
  • Vision insurance
Schedule:
  • Evening shift
  • Monday to Friday
  • Weekends as needed
Experience:
  • Customer service: 1 year (Preferred)
Ability to Commute:
  • Essex County, NJ (Preferred)

Nirvana Healthcare logo

About Nirvana Healthcare

Sourced by ZipRecruiter

Nirvana Healthcare Management Services (Nirvana Healthcare) is made up of a large network of integrated practitioners, all working together to continually deliver the highest quality medical care and services to each patient. For over seventy years, our highly-skilled, compassionate providers have been committed to building long-term relationships with our patient.

Industry

Outpatient health care

Company size

51 - 200 Employees

Headquarters location

Orange, NJ, US

Year founded

2001