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Call Center Training Jobs in Florida (NOW HIRING)

HeadPinz

Call Center Representative

Fort Myers, FL · On-site

$15 - $18.75/hr

Call Center Representative HeadPinz & FastTrax Entertainment Centers Department: Call Center ... Teamwork, Training & Accountability * Participate in required training on systems, policies, and ...

KG Call Center

Trainer (Limited Service)

Tampa, FL · On-site

Do you have call center experience? Do you want to help employees reach their full potential? If so, KGCCO is looking for you to be a trainer in our Tampa call center! Kenific Group Call Center ...

Noor Staffing Group

Call Center Agents

Jacksonville, FL · On-site

$14 - $18.50/hr

No previous call center experience is required--training will be provided. This is an excellent opportunity for individuals with strong communication skills and a positive attitude. Interview ...

Soni Family Practice

Call Center Specialist

Clermont, FL · On-site

$15 - $18.75/hr

Training & Professionalism * Support onboarding and training of new team members. * Maintain ... Call Center Manager & Regional Director of Operations Approved by: Date: 5/1/2026

Noor Staffing Group

Call Center Agents

Jacksonville, FL · On-site

$14 - $18.50/hr

No previous call center experience is required--training will be provided. This is an excellent opportunity for individuals with strong communication skills and a positive attitude. Interview ...

Ecco Group

Call Center Sales Reps

Sanford, FL · On-site

$15/hr

Paid Training: 1 week 10a-630p * After Training: 10a-630p ✅ What We're Looking For * Call center and/or sales experience preferred * Strong communication and customer engagement skills

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How much do call center training jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for call center training in Florida is $18.49, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.76 per hour, depending on experience, location, and employer.

What is a call center training?

A Call Center Training job involves designing, delivering, and evaluating training programs for customer service representatives. Trainers teach employees about company policies, customer interaction techniques, and technology used in call centers. They also provide coaching to improve communication skills and problem-solving abilities. The role ensures that agents are well-prepared to handle customer inquiries efficiently and professionally.

What are the key skills and qualifications needed to thrive in call center training?

To excel in Call Center Training, you need expertise in customer service best practices, adult learning principles, and experience in designing and delivering training programs, often supported by a bachelor's degree or relevant certifications. Familiarity with learning management systems (LMS), call center software, and quality monitoring tools is often required. Strong communication, patience, adaptability, and motivational skills help trainers connect with diverse trainees and foster effective learning. These competencies are crucial for ensuring new hires are well-prepared to meet call center standards, enhancing both employee performance and customer satisfaction.

What are some common challenges faced by call center trainers, and how are they addressed?

One of the most common challenges for Call Center Trainers is engaging trainees with different learning styles and experience levels while delivering complex information effectively. Trainers often overcome this by incorporating interactive activities, real-world scenarios, and feedback sessions to encourage participation and comprehension. Managing large groups and adapting training materials for both in-person and remote sessions is also essential. By fostering an inclusive learning environment and providing ongoing support, trainers help ensure all employees are equipped to excel in their roles.

What are the most commonly searched types of Call Center Training jobs in Florida?

The most popular types of Call Center Training jobs in Florida are:

What are popular job titles related to Call Center Training jobs in Florida?

For Call Center Training jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Call Center Training jobs in Florida look for?

The top searched job categories for Call Center Training jobs in Florida are:

What cities in Florida are hiring for Call Center Training jobs?

Cities in Florida with the most Call Center Training job openings:

Call Center Training jobs near you
Infographic showing various Call Center Training job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,451 per year, or $18.5 per hour.

Call Center Supervisor

Lincare Holdings, Inc.

Clearwater, FL • On-site

Full-time

Re-posted yesterday

Lincare rating

6.8

Company rating: 6.8 out of 10

Based on 274 frontline employees who took The Breakroom Quiz

454th of 898 rated healthcare providers

Job description

The Inside Sales Supervisor provides leadership for the Sales Specialists and Team Leads in matters relating to the servicing of customers, achieves call center and individual quality and productivity goals in accordance with established objectives, and manages individual projects and contributes to other operational initiatives outside of team responsibilities.
  • Provides guidance and leadership skills to Sales Specialists and assist with management and direction of their sales teams
  • Key contributor in overseeing agent workload and ensuring patient management program is efficient and maximized for business performance
  • Focuses and maintains performance efforts of the team on current business goals
  • Works to ensure that the team of Specialists is conducting their responsibilities in a professional and courteous manner
  • Serves as a knowledgeable and productive part of the managerial team
  • Implements and monitors new initiatives to enhance the performance of the team and the center as a whole
  • Oversees training of new Specialists assigned to the team and provides refresher training as needed
  • Identifies opportunities for efficiency improvements
  • Completes other operational initiatives (outside of team responsibilities)
  • Participates in the Vital Few yearly initiatives
  • Pre-qualification procedures, order entry for shipping, proper documentation, accuracy of notes, as well as determining charges, co-pays, and deductibles for products ordered

  • Ability to work independently
  • Must be detail-oriented with excellent organizational skills
  • Ability to communicate independently and verbally with personable and effective writing and speaking skills
  • Ability to work in a normal office environment utilizing a computer approximately 75% of the time
  • Ability to speak clearly and distinctly
  • High School Graduate (GED) required
  • Bachelor's Degree preferred
  • 4-6 years of customer service and/or call center experience
  • 1-2 years of inside phone sales experience
    • supervisor position preferred
  • Inbound/outbound call blending call center experience in a multi-site environment
  • Proven leadership skills in coaching, developing, and training call center personnel
  • Demonstrated history of meeting performance objectives
  • Excellent verbal communication skills are a must
  • Health care experience preferred

What Lincare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Lincare

Sourced by ZipRecruiter

Lincare's mission is to set the standard for excellence, transforming the way respiratory care is delivered in the home. We are inspired by a vision to enable patients with chronic conditions to remain engaged in life, with the peace of mind that we are caring for them. Lincare is a dynamic, growing company with over 1,000 locations in 49 states, employing over 13,000 people who share our corporate vision for quality care and service.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Clearwater, FL, US

Year founded

1987

Social media

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