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Call Center Reservation Agent Jobs (NOW HIRING)

Independent Living Systems LLC

Call Center Agent

Miami, FL

$14.25 - $19/hr

Call Center Agent We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is ...

Talkishco

Call Center Agent

Jersey City, NJ

Call Center Agent Location: Jersey City, NJ Employment Type: Full-Time Reports To: Call Center Supervisor Position Summary: We are looking for a skilled and dedicated Call Center Agent to join our ...

Petaluma Health Center

Call Center Agent

Petaluma, CA · On-site

$17.25 - $22.50/hr

Call Center Agent Petaluma Health Center's mission is to provide high quality health care with access for all in Southern Sonoma County & West Marin. We pride ourselves on our Patient-Centered care ...

Outdoor Adventures, Inc.

Call Center Agent

Bay City, MI

$13.75 - $18.25/hr

```html Call Center Agent Location: Bay City, MI, 48708 We are seeking a motivated and customer-focused Call Center Agent to join our team in Bay City, MI. The ideal candidate will be responsible for ...

GSG

Call Center Agent

Minneapolis, MN

$15.75 - $20.50/hr

Call Center Agent Minneapolis, Minnesota, United States About the Job Are you a people person with a talent for communication? We're looking for Call Center Agents to join our inbound support team ...

Outdoor Adventures

Call Center Agent

Bay City, MI · On-site

$14 - $18.25/hr

```html Call Center Agent Location: Bay City, MI, 48708 We are seeking a motivated and customer-focused Call Center Agent to join our team in Bay City, MI. The ideal candidate will be responsible for ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is ...

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Call Center Reservation Agent information

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How much do call center reservation agent jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for call center reservation agent in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What does a Call Center Reservation Agent do?

A Call Center Reservation Agent assists customers over the phone or online with booking reservations for services such as hotels, flights, car rentals, or events. They provide information about availability, pricing, and policies, and handle changes or cancellations as needed. Agents are also responsible for resolving customer inquiries and ensuring a positive booking experience. Excellent communication and customer service skills are essential for this role.

What is the difference between Call Center Reservation Agent vs Customer Service Representative?

AspectCall Center Reservation AgentCustomer Service Representative
CredentialsHigh school diploma, basic computer skillsHigh school diploma, communication skills
Work EnvironmentCall centers, booking officesRetail, call centers, service desks
Industry UsageTravel, hospitality, transportationRetail, telecom, banking
Primary FocusBooking reservations, schedulingHandling inquiries, resolving issues

While both roles involve customer interaction via phone, a Call Center Reservation Agent specializes in booking and scheduling services, often in travel or hospitality industries. Customer Service Representatives handle a broader range of customer inquiries and support across various sectors. The key difference lies in the primary responsibilities and industry focus, though both require strong communication skills and basic computer knowledge.

What are some common challenges faced by Call Center Reservation Agents, and how can they be managed effectively?

Call Center Reservation Agents often encounter challenges such as handling high call volumes, managing difficult customer interactions, and staying updated on rapidly changing reservation systems or policies. To manage these effectively, agents typically receive regular training, use scripts and software tools to streamline processes, and rely on support from supervisors and team members. Strong communication skills and stress management techniques are also important for maintaining professionalism and delivering excellent service in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a Call Center Reservation Agent, and why are they important?

To thrive as a Call Center Reservation Agent, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, reservation systems, and basic computer applications is typically required. Outstanding active listening, patience, and problem-solving abilities help agents handle customer inquiries efficiently and foster positive experiences. These skills are crucial for ensuring customer satisfaction, accuracy in reservations, and maintaining a professional company image.
What cities are hiring for Call Center Reservation Agent jobs? Cities with the most Call Center Reservation Agent job openings:
What states have the most Call Center Reservation Agent jobs? States with the most job openings for Call Center Reservation Agent jobs include:
Call Center Reservation Agent jobs near you

Reservation Agent

TERRA VISTA MANAGEMENT INC

San Diego, CA

$19 - $21.24/hr

Other

PTO

Posted 5 days ago

Job description

Campland on the Bay is a full-service, destination RV Resort. Located in the Pacific Beach neighborhood of San Diego, we occupy 40 prime acres on Mission Bay just east of Crown Point. We offer over 500 campsites varying in size and location. 

We seek several friendly and patient people for full time (40 hours per week) and part time opportunities. They must know how to use a desktop PC and have prior experience with heavy inbound calls. Ideal candidates will have prior experience working in a hotel reservations call center or at a hotel front desk. This is an on-site position requiring employees to work in the office. Regular job responsibilities include in-person and telephone interactions with guests and potential guests, problem-solving and being able to use the reservations software within a reasonable period after being trained on it. Must be able to work weekends and holidays. 

All team members earn paid sick time and are welcome to enjoy the resort during their off-time. In addition to hourly pay, full time team members receive paid company holidays, floating holidays, paid vacation and are eligible for company insurance. 

Core Tasks:

  • Check-in guests just like at a hotel front desk, i.e., use our reservations software to confirm reservations, accept or verify payment, modify reservations, etc.
  • Respond to guest questions, concerns or complaints and provide assistance as requested.
  • Keep the front desk supplied with the documents all guests receive when they check-in.
  • Use the phone and radio to contact guest relations, security or maintenance team members; res/reg employees work closely with these departments to ensure our guests have such a great stay they will book with us again.
  • Answer calls to create new reservations, modify existing reservations or cancel reservations via our reservation software.
  • Take credit card payments and process other credit card transactions.
  • Accurately key all details pertaining to a reservation.
  • Be at work on time and reliably - satisfactory attendance is essential.

Requires consistent, on-time attendance, patience, attention to detail, organization, type at least 30 wmp, intermediate PC experience, accuracy, adherence to reservations policies and procedures, high school diploma or equivalent. Prior experience working at a front desk is a plus. Experience with Newbook reservation software highly desired.

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