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Call Center Representative Jobs in Spring, TX (NOW HIRING)

Burjline Builders

Senior Call Centre Representative

Houston, TX · On-site

$18.50 - $25.25/hr

Senior Call Centre Representative Mid Cities Oms is a leading oral and maxillofacial practice located in Houston, Texas. We are dedicated to providing our patients with exceptional care and utilizing ...

New

Fccu

Call Center Rep - Part Time (29 hours)

Houston, TX · On-site

$15.25 - $19/hr

We are currently seeking a Part-Time Call Center Representative for our Call Center Department. This position effectively manages multiple daily calls while also completing a variety of daily ...

FCCU

Call Center Rep - Part Time (29 hours)

Houston, TX · On-site

$16/hr

We are currently seeking a Part-Time Call Center Representative for our Call Center Department. This position effectively manages multiple daily calls while also completing a variety of daily ...

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Call Center Representative information

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How much do call center representative jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for call center representative in Spring, TX is $15.94, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.12 per hour, depending on experience, location, and employer.

What is a call center representative?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What does a call center representative do?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

What are the key skills and qualifications needed to thrive as a call center representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What are some common challenges faced by call center representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

How do I become a call center representative with no experience?

To become a call center representative with no experience, focus on developing strong communication and customer service skills, which can be gained through volunteering or part-time work. Many employers offer on-the-job training, so having a high school diploma or equivalent and demonstrating a positive attitude can help you get started.
More about Call Center Representative jobs

What are the most commonly searched types of Call Center Representative jobs in Spring, TX?

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For Call Center Representative jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Call Center Representative jobs in Spring, TX look for?

The top searched job categories for Call Center Representative jobs in Spring, TX are:

What cities near Spring, TX are hiring for Call Center Representative jobs?

Cities near Spring, TX with the most Call Center Representative job openings:

Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Spring, TX as of September 2026, with employment types broken down into 2% As Needed, 72% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $33,154 per year, or $15.9 per hour.

Senior Call Centre Representative

Houston, TX • On-site

Burjline Builders
See more jobs at Burjline Buildersexternal

$18.50 - $25.25/hr

Other

Posted 2 days ago

New

Job description

Senior Call Centre Representative

Mid Cities Oms is a leading oral and maxillofacial practice located in Houston, Texas. We are dedicated to providing our patients with exceptional care and utilizing the latest technology to ensure their comfort and satisfaction. Our team works closely with referring offices and strives to accommodate same-day emergencies. We are currently seeking a Senior Call Centre Representative to join our team and contribute to our mission of providing high-quality patient care.

As a Senior Call Centre Representative, you will be responsible for managing and responding to incoming calls from patients, referring offices, and other stakeholders. You will play a key role in providing a positive and professional experience for all callers and ensuring that their needs are addressed promptly and accurately.

Key Responsibilities:

  • Handle incoming calls and inquiries from patients, referring offices, and other stakeholders in a friendly and professional manner
  • Schedule appointments, verify insurance, and collect necessary information from patients
  • Provide accurate information and instructions to callers regarding appointments, procedures, and follow-up care
  • Assist with managing and updating patient records and files
  • Collaborate with other departments to ensure seamless patient care and satisfaction
  • Escalate any urgent or complex issues to the appropriate team member or supervisor
  • Maintain a high level of customer service and professionalism at all times
  • Adhere to company policies and procedures, including HIPAA regulations, at all times

Qualifications:

  • High school diploma or equivalent required
  • Minimum of 2 years of experience in a call center or customer service role
  • Experience in the healthcare industry preferred
  • Excellent verbal and written communication skills
  • Strong customer service and problem-solving skills
  • Ability to handle a high volume of calls and maintain a professional demeanor
  • Proficient in using computer systems and software, such as Microsoft Office and electronic medical records
  • Knowledge of HIPAA regulations and patient privacy laws
  • Ability to work well in a team environment and collaborate with others effectively

If you are a highly organized, customer-focused individual with experience in a call center or customer service setting, we encourage you to apply for this exciting opportunity to join our team at Mid Cities Oms. We offer a competitive salary, benefits package, and a supportive work environment. Apply now to be a part of our mission to provide exceptional oral and maxillofacial care to our patients.

Apply