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Call Center Representative Jobs in Beloit, WI (NOW HIRING)

Afni

Remote Customer Service Representative

Janesville, WI · On-site

$14.50 - $15/hr

Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center virtual setting. * Available for 12 weeks of paid training, with consistent 8-hour shifts scheduled ...

Aspen Dental

Dentist - DDS / DMD

Machesney Park, IL

$200K - $300K/yr

... call center, learning and development, plus so much more    *Source: ADA Health Policy ... Networking with professional groups, dental associations, and dental societies to represent Aspen ...

Aspen Dental

Dentist - DDS / DMD

Machesney Park, IL · On-site

$200K - $300K/yr

... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 ... Networking with professional groups, dental associations, and dental societies to represent Aspen ...

Aspen Dental

Dentist - DDS / DMD

Machesney Park, IL

$200K - $300K/yr

... call center, learning and development, plus so much more    *Source: ADA Health Policy ... Networking with professional groups, dental associations, and dental societies to represent Aspen ...

Superior Life

Sales Representative

Rockford, IL · Remote

Sales Representative We're looking for remote part time or full time independent sales ... call interview to learn more about you and discuss details on this rare opportunity. www ...

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Call Center Representative information

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How much do call center representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for call center representative in Beloit, WI is $17.52, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $18.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What is a call center representative?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What are some common challenges faced by call center representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

How can I become a call center representative?

To become a call center representative, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with call center software can be beneficial, and some employers may require specific training or certifications. Good interpersonal skills and the ability to handle stressful situations are important for success in this role.

What does a call center representative do?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

More about Call Center Representative jobs
What are popular job titles related to Call Center Representative jobs in Beloit, WI? For Call Center Representative jobs in Beloit, WI, the most frequently searched job titles are:
What cities near Beloit, WI are hiring for Call Center Representative jobs? Cities near Beloit, WI with the most Call Center Representative job openings:
Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Beloit, WI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,438 per year, or $17.5 per hour.

Customer Service Representative

Long Island Clean Water Service, Inc.

Janesville, WI • On-site

$15 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

New

Job description

Description
Company: Addie Water Systems Inc.
About us
Addie Water Systems, Inc. is a small business in Janesville, WI. We are professional, fast-paced and demanding. Residentially, we serve homes and businesses in the Rock, Dane, and Walworth, WI area, and serve our wholesale customers all over the U.S. Since 1978, customers have relied on Addie Water Systems with revolutionary water treatment services. We provide various water conditioning products, including reverse osmosis drinking systems, iron removal systems, water softeners, water heaters, and a variety of different water filtration systems. After 44+ years in business with Addie Water Systems, you'll be backed by family-driven support that big water treatment dealers cannot provide. In other words, you will not be just a "number," like how a lot of manufacturing jobs treat their employees. We try to make our business feel more like a home and not a big business/ big corporation feel!
Who We're Looking For
We believe great customer service starts with great people. We're searching for a positive, dependable Customer Service Representative who genuinely enjoys helping others and takes pride in doing things the right way.
You'll thrive here if you
• Treat every customer (and coworker) with patience, kindness, and respect-even on tough days
• Naturally stay calm, professional, and solution-focused under pressure
• Communicate clearly and warmly over the phone, text, and email
• Love checking tasks off your list and keeping things organized and on time
• Have a strong work ethic and show up ready to give your best every shift
• Are eager to learn, grow, and eventually take on more responsibility
• Take ownership of mistakes, fix them fast, and help the team improve
What You'll Do
As a customer Service Representative, you'll be the first point of contact for our customers, helping ensure they receive outstanding service from their first call through the completion of their appointment.
In this role, you will:
• Answer incoming customer calls with professionalism and empathy
• Schedule service appointments and coordinate technician calendars
• Respond to customer questions via phone, text, and email
• Work closely with technicians to ensure appointments run smoothly
• Resolve customer concerns and escalate issues when needed
• Process payments, prepare invoices, and complete administrative tasks as needed
• Follow up with customers to ensure a positive experience
• Support the team with additional office responsibilities to keep daily operations running efficiently.
Qualifications
• 1+ years of customer service experience (call center, retail, hospitality)
• Excellent phone etiquette and typing skills (40+ WPM)
• Comfortable with computers and quick to learn new software (we'll train you on ours)
• Reliable transportation and a clean background check
Schedule
Monday - Thursday 8am-5pm & Friday's 8am - 4:30pm with rotating Saturday mornings 8am- 12 noon. (plenty of notice and never mandatory overtime).
If you're someone who smiles through the phone, cares about doing great work, and wants to grow with a company that treats employees like family, we'd love to meet you!
Job Type: Full-time
Benefits:
• 401(k)
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Professional development assistance
• Vision insurance
Start date:
• Looking to hire the right candidate between the flexible date range of July 27-August 3rd

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