Call Center Quality Assurance Manager Jobs in Bothell, WA

The Jewelry Quality Assurance Inspector carefully inspects finished jewelry pieces to ensure they meet defined quality standards and customer specifications. This role focuses on identifying cosmetic and workmanship defects, verifying measurements and appearance, and documenting inspection results with a high level of accuracy and consistency.

• Perform detailed visual inspections of jewelry products to identify defects such as scratches, discoloration, missing components, and imperfections in overall finish quality.
• Verify product specifications, measurements, and appearance against established quality standards and customer requirements.
• Use magnifiers, microscopes, calipers, and other precision inspection tools to examine gemstones, metal components, clasps, settings, and assembled pieces.
• Inspect gemstones and metal parts for proper placement, alignment, security, and overall craftsmanship.
• Review assembled jewelry pieces to confirm accuracy, completeness, and adherence to quality guidelines.
• Document inspection results clearly and accurately using basic computer and documentation tools.
• Report quality issues, trends, and concerns to supervisors in a timely manner to support corrective actions.
• Sort, organize, and identify products that require rework or repair based on inspection findings.
• Follow established quality procedures, work instructions, and safety guidelines during all inspection activities.
• Maintain a clean, organized, and efficient work area to support consistent quality and productivity.
• Work both independently and collaboratively with team members to meet production and quality targets.
• Perform repetitive inspection tasks while maintaining focus, accuracy, and attention to detail over extended periods.

• Strong attention to detail with the ability to identify minor cosmetic and workmanship defects in jewelry products.
• Proficiency in quality inspection practices, including visual inspection and defect identification.
• Experience or familiarity with jewelry inspection, including gemstones, metal components, clasps, settings, and assembled pieces.
• Ability to use precision measurement tools such as magnifiers, microscopes, and calipers to verify product specifications.
• Good manual dexterity and excellent hand-eye coordination for handling small, delicate components.
• Basic computer skills and the ability to perform accurate documentation and recordkeeping of inspection results.
• Ability to sit or stand for extended periods and perform repetitive inspection tasks while maintaining accuracy.
• Capability to work independently with minimal supervision while also contributing effectively as part of a team.
• Organizational skills to sort, track, and manage inspected products and items requiring rework or repair.
• High school diploma or equivalent preferred, demonstrating foundational education and literacy.

• Previous experience in quality inspection, production, assembly, or manufacturing environments is a plus.
• Background or interest in jewelry, gemstones, or fine metalwork is beneficial.
• Experience with quality control processes, procedures, or standards in a production setting.
• Strong communication skills to clearly report issues and collaborate with supervisors and team members.
• Ability to follow detailed work instructions, quality procedures, and safety guidelines consistently.
• Comfort working in a structured, process-driven environment with defined quality expectations.

You will join a quality-focused organization that values precision, craftsmanship, and teamwork. The company promotes a supportive environment where attention to detail and pride in workmanship are recognized and appreciated. You will have the opportunity to develop specialized skills in jewelry inspection, contribute directly to customer satisfaction, and work in a setting that emphasizes reliability, consistency, and professional growth.

This role is based in a production or inspection environment focused on finished jewelry products. You will work with small, detailed components and use tools such as magnifiers, microscopes, calipers, and other precision instruments on a daily basis. The position involves sitting or standing for extended periods and performing repetitive inspection tasks while maintaining a high level of focus and accuracy. The work area is organized and process-driven, with established quality procedures, work instructions, and safety guidelines that you are expected to follow. The environment encourages cleanliness, organization, and collaboration among team members to ensure consistent quality output.

This is a Contract position based out of Seattle, WA.

The pay range for this position is $24.00 - $26.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Seattle,WA.

This position is anticipated to close on Sep 4, 2026.

Aerotek® Inc. provides staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance. We provide the expertise, solutions and people required to rise to the challenges of North American industry. Headquartered in Hanover, Md., Aerotek operates a unified network of over 200 offices across North America, supporting more than 18,000 clients each year. Aerotek is an Allegis Group company, the global leader in workforce and business solutions. To learn more, visit: Aerotek.com | 1-888-AEROTEK.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.