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Call Center Outbound Jobs in Springfield, MO (NOW HIRING)

Pitch Health Solutions LLC

Transfer Agent

Springfield, MO · On-site +1

$25/hr

Handle outbound calls on our dialer (no cold leads). * Follow a simple script to verify customer ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...

Pitch Health Solutions

Transfer Agent

Springfield, MO · Remote

Handle outbound calls on our dialer (no cold leads). * Follow a simple script to verify customer ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...

Reliable Superstore

Service BDC

Springfield, MO · On-site

Make outbound calls to previous service customers to schedule service and warranty appointments ... Previous call center experience (an asset, but not required). * Ability to excel in a fast-paced ...

Reliable Superstore

Service BDC

Springfield, MO · On-site

Make outbound calls to previous service customers to schedule service and warranty appointments ... Previous call center experience (an asset, but not required). * Ability to excel in a fast-paced ...

Reliable Superstore

Service BDC

Springfield, MO · On-site

Make outbound calls to previous service customers to schedule service and warranty appointments ... Previous call center experience (an asset, but not required). * Ability to excel in a fast-paced ...

Salon Service Group

Customer Care Agent

Springfield, MO · On-site

$15.50/hr

Primary Responsibilities · Answer inbound phone calls (average 80-100+ per week) and make outbound ... Required Skills & Abilities · Previous call center or multi-channel customer service experience ...

ThompsonGas

Customer Service Representative

Buffalo, MO · On-site

$14.50 - $19.75/hr

The Customer Service Representative will handle inbound and outbound sales and customer support ... Degree or equivalent experience required * 3+ years of Customer Service experience (Call center ...

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All JobsCall Center Outbound JobsCall Center Outbound Jobs in Springfield, MO

Call Center Outbound information

See Springfield, MO salary details

$11

$17

$27

How much do call center outbound jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for call center outbound in Springfield, MO is $17.58, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $20.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the call center outbound position?

To thrive as a Call Center Outbound agent, you need strong communication, persuasive sales abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and predictive dialer systems is often required. Outstanding resilience, active listening, and adaptability help agents excel in high-pressure, goal-oriented environments. These competencies are critical for consistently meeting call targets, maintaining customer satisfaction, and achieving sales or outreach objectives.

What does a call center outbound agent do?

A call center outbound agent makes outbound calls to customers or prospects to promote products, gather information, or follow up on previous interactions. They use scripts, customer data, and communication skills to achieve sales targets or customer engagement goals, often working with customer relationship management (CRM) tools. Strong communication, persistence, and the ability to handle rejection are important for this role.

What are some common challenges faced by outbound call center agents, and how can they handle them effectively?

Outbound call center agents often encounter challenges such as handling frequent rejections, staying motivated during repetitive tasks, and managing difficult conversations with prospects. Success in this role involves maintaining a positive attitude, following structured call scripts, and using strong problem-solving skills to overcome objections. Effective agents also take advantage of team support and coaching sessions to continuously refine their approach. Collaborating with teammates and supervisors can provide valuable feedback and keep morale high, making it easier to achieve targets and provide a professional experience for customers.

What is a call center outbound?

A Call Center Outbound job involves making outgoing calls to customers or prospects on behalf of a company. These calls may be for sales, customer follow-ups, surveys, or appointment reminders. Agents follow scripts and targets while maintaining a professional and persuasive approach. Strong communication skills, persistence, and the ability to handle rejection are essential. The role often includes using CRM software to track interactions and outcomes.

What are popular job titles related to Call Center Outbound jobs in Springfield, MO? For Call Center Outbound jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Call Center Outbound jobs in Springfield, MO look for? The top searched job categories for Call Center Outbound jobs in Springfield, MO are:
Call Center Outbound jobs near you
Infographic showing various Call Center Outbound job openings in Springfield, MO as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,568 per year, or $17.6 per hour.

Call Center Sales Representative

russcellinc

Springfield, MO • On-site

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 28 days ago

Job description

Sales Representative

 

At Russell Cellular, our vision is to provide the best wireless experience to every customer, every time. We live our values of integrity, expertise, initiative, and service.

Why Join Us?

  • Starting pay: $15/hour + uncapped commission
  • 3 Weeks of paid training with continued support
  • Health, dental, vision, and life insurance
  • 401(k) with company match
  • Same-day pay options
  • Verizon discounts, sales incentives, and contests
  • Growth and advancement opportunities
  • Strong company culture and community involvement

What You'll Do

  • Make outbound calls to new and existing Verizon Business or Consumer customers
  • Identify customer needs and recommend solutions
  • Educate customers on Verizon products and services
  • Maintain accurate CRM records
  • Meet or exceed sales goals
  • Deliver outstanding customer service

Qualifications

  • 1+ year of sales, customer service, or call center experience preferred
  • Strong communication and relationship-building skills
  • Sales-driven and goal-oriented mindset
  • Basic computer and typing skills
  • Ability to identify opportunities and close sales

Equal Opportunity Employer Statement

Russell Cellular is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Russell Cellular makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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