ZipRecruiter

Log In

1

Call Center Outbound Jobs in Springfield, MO (NOW HIRING)

Pitch Health Solutions LLC

Transfer Agent

Springfield, MO · On-site +1

$25/hr

Handle outbound calls on our dialer (no cold leads). * Follow a simple script to verify customer ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...

O'Reilly Auto Parts

DC Materials Handler

Springfield, MO

$15.25 - $18.50/hr

Inbound, Outbound, Quality Assurance, etc.). Research inventory discrepancies. Keep all work areas ... call (800) 471-7431 option , and provide your requested accommodation, and position details.

O'Reilly Auto Parts

DC Materials Handler

Springfield, MO · On-site

$15.25 - $18.50/hr

Inbound, Outbound, Quality Assurance, etc.). Research inventory discrepancies. Keep all work areas ... call (800) 471-7431 option , and provide your requested accommodation, and position details.

O'Reilly Auto Parts

DC Materials Handler

Springfield, MO · On-site

$15.25 - $18.50/hr

Inbound, Outbound, Quality Assurance, etc.). Research inventory discrepancies. Keep all work areas ... call (800) 471-7431 option , and provide your requested accommodation, and position details.

All JobsCall Center Outbound JobsCall Center Outbound Jobs in Springfield, MO

Call Center Outbound information

See Springfield, MO salary details

$11

$17

$27

How much do call center outbound jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for call center outbound in Springfield, MO is $17.58, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $20.34 per hour, depending on experience, location, and employer.

What is a call center outbound?

A Call Center Outbound job involves making outgoing calls to customers or prospects on behalf of a company. These calls may be for sales, customer follow-ups, surveys, or appointment reminders. Agents follow scripts and targets while maintaining a professional and persuasive approach. Strong communication skills, persistence, and the ability to handle rejection are essential. The role often includes using CRM software to track interactions and outcomes.

What are the key skills and qualifications needed to thrive in the call center outbound position?

To thrive as a Call Center Outbound agent, you need strong communication, persuasive sales abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and predictive dialer systems is often required. Outstanding resilience, active listening, and adaptability help agents excel in high-pressure, goal-oriented environments. These competencies are critical for consistently meeting call targets, maintaining customer satisfaction, and achieving sales or outreach objectives.

What are some common challenges faced by outbound call center agents, and how can they handle them effectively?

Outbound call center agents often encounter challenges such as handling frequent rejections, staying motivated during repetitive tasks, and managing difficult conversations with prospects. Success in this role involves maintaining a positive attitude, following structured call scripts, and using strong problem-solving skills to overcome objections. Effective agents also take advantage of team support and coaching sessions to continuously refine their approach. Collaborating with teammates and supervisors can provide valuable feedback and keep morale high, making it easier to achieve targets and provide a professional experience for customers.

What does a call center outbound agent do?

A call center outbound agent makes calls to potential or existing customers to promote products, gather feedback, or conduct surveys. They use scripts and customer data to communicate effectively, often working with customer relationship management (CRM) tools and following specific sales or service protocols.

What are popular job titles related to Call Center Outbound jobs in Springfield, MO?

For Call Center Outbound jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Call Center Outbound jobs in Springfield, MO look for?

The top searched job categories for Call Center Outbound jobs in Springfield, MO are:

Call Center Outbound jobs near you
Infographic showing various Call Center Outbound job openings in Springfield, MO as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,568 per year, or $17.6 per hour.

Call Center Sales Representative

russcellinc

Springfield, MO

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 14 days ago

Russell Cellular rating

5.0

Company rating: 5.0 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

24th of 30 rated technology retailers

Job description

Sales Representative

 

At Russell Cellular, our vision is to provide the best wireless experience to every customer, every time. We live our values of integrity, expertise, initiative, and service.

Why Join Us?

  • Starting pay: $15/hour + uncapped commission
  • 3 Weeks of paid training with continued support
  • Health, dental, vision, and life insurance
  • 401(k) with company match
  • Same-day pay options
  • Verizon discounts, sales incentives, and contests
  • Growth and advancement opportunities
  • Strong company culture and community involvement

What You'll Do

  • Make outbound calls to new and existing Verizon Business or Consumer customers
  • Identify customer needs and recommend solutions
  • Educate customers on Verizon products and services
  • Maintain accurate CRM records
  • Meet or exceed sales goals
  • Deliver outstanding customer service

Qualifications

  • 1+ year of sales, customer service, or call center experience preferred
  • Strong communication and relationship-building skills
  • Sales-driven and goal-oriented mindset
  • Basic computer and typing skills
  • Ability to identify opportunities and close sales

Equal Opportunity Employer Statement

Russell Cellular is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Russell Cellular makes hiring decisions based solely on qualifications, merit, and business needs at the time.

What Russell Cellular employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Russell Cellular logo

About Russell Cellular

Sourced by ZipRecruiter

Russell Cellular is a Verizon Authorized Retailer that has been in business since 1993. We are a part of Verizon's Big 6 program and was awarded Verizon Wireless Partner of the Year for 2018. With over 700 locations, in 42 states, and 2,400 plus employees, our mission is to provide the best wireless experience to every customer, every time.

Industry

Computer and electronic product manufacturing

Company size

501 - 1,000 Employees

Headquarters location

Battlefield, MO, US

View All Russell Cellular Jobs

Apply