Call Center Supervisor Job Summary * Ensures effective day-to-day supervision and leadership of ... Self managed and focused to maintain high levels of productivity in a work from home environment.
Call Center Supervisor Job Summary * Ensures effective day-to-day supervision and leadership of ... Self managed and focused to maintain high levels of productivity in a work from home environment.
Call center and supervisor work experience preferred, but not required. * Strong interpersonal and ... Self managed and focused to maintain high levels of productivity in a work from home environment.
Call center and supervisor work experience preferred, but not required. * Strong interpersonal and ... Self managed and focused to maintain high levels of productivity in a work from home environment.
Dentist- DDS/DMD
$220K - $300K/yr
This opening is a lead dentist role, Managing Clinical Director. At Aspen Dental, we put You ... call center, learning and development, plus so much more *Source: ADA Health Policy ...
Dentist- DDS/DMD
$220K - $300K/yr
This opening is a lead dentist role, Managing Clinical Director. At Aspen Dental, we put You ... call center, learning and development, plus so much more *Source: ADA Health Policy ...
Dentist- DDS/DMD
$220K - $300K/yr
This opening is a lead dentist role, Managing Clinical Director. At Aspen Dental, we put You ... call center, learning and development, plus so much more *Source: ADA Health Policy ...
Dentist- DDS/DMD
$220K - $300K/yr
This opening is a lead dentist role, Managing Clinical Director. At Aspen Dental, we put You ... call center, learning and development, plus so much more *Source: ADA Health Policy ...
Call center work experience preferred, but not required. * Strong interpersonal and communication ... Self managed and focused to maintain high levels of productivity in a work from home environment.
Call center work experience preferred, but not required. * Strong interpersonal and communication ... Self managed and focused to maintain high levels of productivity in a work from home environment.
Remote Quality Assurance Agent-Texas, Arkansas, or Oklahoma
De Kalb, TX · Remote
$15.36/hr
Monitor and Evaluate call center activities and complete scorecards to assess each item according ... May perform other functions as requested by management within scope of level or occassional support ...
Remote Quality Assurance Agent-Texas, Arkansas, or Oklahoma
De Kalb, TX · Remote
$15.36/hr
Monitor and Evaluate call center activities and complete scorecards to assess each item according ... May perform other functions as requested by management within scope of level or occassional support ...
Flex Merchandiser
Bogata, TX · On-site
$10/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Flex Merchandiser
Bogata, TX · On-site
$10/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Flex Merchandiser
Omaha, TX · On-site
$10/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Flex Merchandiser
Omaha, TX · On-site
$10/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Flex Merchandiser
Ashdown, AR · On-site
$12/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Flex Merchandiser
Ashdown, AR · On-site
$12/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Flex Merchandiser
Valliant, OK · On-site
$10/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Flex Merchandiser
Valliant, OK · On-site
$10/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Flex Merchandiser
Broken Bow, OK · On-site
$10/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Flex Merchandiser
Broken Bow, OK · On-site
$10/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Flex Merchandiser
Detroit, TX · On-site
$10/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Flex Merchandiser
Detroit, TX · On-site
$10/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Flex Merchandiser
Garvin, OK · On-site
$10/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Flex Merchandiser
Garvin, OK · On-site
$10/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Flex Merchandiser
Gillham, AR · On-site
$12/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Flex Merchandiser
Gillham, AR · On-site
$12/hr
... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...
Billing Operations, Specialist
Boston, TX · On-site
$17.50 - $23.75/hr
This role sits at the center of our revenue operations, ensuring accuracy, consistency, and ... Exceptional time management skills * Strong communication and interpersonal skills * Experience ...
Billing Operations, Specialist
Boston, TX · On-site
$17.50 - $23.75/hr
This role sits at the center of our revenue operations, ensuring accuracy, consistency, and ... Exceptional time management skills * Strong communication and interpersonal skills * Experience ...
... center. Responsible for daily management of one physician practice usually consisting of 1-2 ... Assists with developing and implementing annual operational plan and budget * Selects, trains ...
New
... center. Responsible for daily management of one physician practice usually consisting of 1-2 ... Assists with developing and implementing annual operational plan and budget * Selects, trains ...
New
Early Learning Center Caregiver 2 - Hugo
$31K - $33K/yr
Manage classroom operations, providing training and technical assistance to parents and volunteers ... Maintain supplies and submit a list to the Center Director when additional items are needed.
Early Learning Center Caregiver 2 - Hugo
$31K - $33K/yr
Manage classroom operations, providing training and technical assistance to parents and volunteers ... Maintain supplies and submit a list to the Center Director when additional items are needed.
Early Learning Center Caregiver 2 - Hugo
$31K - $33K/yr
Manage classroom operations, providing training and technical assistance to parents and volunteers ... Maintain supplies and submit a list to the Center Director when additional items are needed.
Quick apply
Early Learning Center Caregiver 2 - Hugo
$31K - $33K/yr
Manage classroom operations, providing training and technical assistance to parents and volunteers ... Maintain supplies and submit a list to the Center Director when additional items are needed.
The Early Learning Center Caregiver 2 is responsible for the care, safety, well-being and education ... Manage classroom operations, providing training and technical assistance to parents and volunteers ...
The Early Learning Center Caregiver 2 is responsible for the care, safety, well-being and education ... Manage classroom operations, providing training and technical assistance to parents and volunteers ...
The Early Learning Center Caregiver 2 is responsible for the care, safety, well-being and education ... Manage classroom operations, providing training and technical assistance to parents and volunteers ...
Quick apply
The Early Learning Center Caregiver 2 is responsible for the care, safety, well-being and education ... Manage classroom operations, providing training and technical assistance to parents and volunteers ...
Call Center Operations Manager information
See Idabel, OK salary details
$27.5K - $35.7K
4% of jobs
$35.7K - $44K
13% of jobs
$46.1K is the 25th percentile. Wages below this are outliers.
$44K - $52.2K
32% of jobs
The median wage is $52.7K / yr.
$52.2K - $60.5K
18% of jobs
$60.5K - $68.8K
6% of jobs
$71.8K is the 75th percentile. Wages above this are outliers.
$68.8K - $77K
4% of jobs
$77K - $85.3K
4% of jobs
$85.3K - $93.5K
3% of jobs
$93.5K - $101.8K
6% of jobs
$101.8K - $110K
7% of jobs
$110K - $118.3K
1% of jobs
$27.5K
$64.3K
$118.3K
How much do call center operations manager jobs pay per year?
As of Aug 7, 2026, the average yearly pay for call center operations manager in Idabel, OK is $64,312.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,800.00 and $79,400.00 per year, depending on experience, location, and employer.
What are some common challenges faced by call center operations managers, and how can they be addressed?
Call Center Operations Managers often face challenges such as high employee turnover, maintaining consistent service quality, and adapting to fluctuating call volumes. To address these, it's important to focus on robust training programs, establish clear performance metrics, and foster a positive team culture. Leveraging technology for real-time monitoring and workforce management can also help streamline operations and improve both agent and customer satisfaction. Proactive communication with team members and continuous process improvement are key strategies for success in this role.
What is the difference between Call Center Operations Manager vs Call Center Supervisor?
| Aspect | Call Center Operations Manager | Call Center Supervisor |
|---|---|---|
| Responsibilities | Oversees overall call center operations, strategic planning, and team management | Manages daily team activities, monitors performance, and handles escalations |
| Required Credentials | Bachelor's degree, experience in call center management, leadership skills | High school diploma or equivalent, experience in customer service, team supervision |
| Work Environment | Office-based, strategic meetings, cross-department collaboration | Office or call center floor, direct team supervision |
| Industry Usage | Common in large call centers, BPOs, and corporate customer service | Found in smaller call centers, retail, and service industries |
The Call Center Operations Manager focuses on strategic oversight and overall performance, while the Call Center Supervisor handles daily team management and immediate customer service issues. Both roles are essential but differ in scope and responsibilities.
What does a call center operations manager do?
A Call Center Operations Manager oversees the daily operations of a call center to ensure high performance and customer satisfaction. They manage staff, implement policies, monitor key metrics, and work to improve efficiency and service quality. Their responsibilities include training employees, handling escalated issues, and ensuring compliance with company standards. Ultimately, they play a crucial role in achieving organizational goals by optimizing call center processes.
What are the key skills and qualifications needed to thrive as a call center operations manager?
To thrive as a Call Center Operations Manager, you need strong leadership, analytical, and process optimization skills, often backed by a degree in business or management and relevant call center experience. Familiarity with workforce management software, CRM systems, and quality assurance tools is typically required. Exceptional communication, conflict resolution, and motivational abilities help drive team performance and maintain staff engagement. These qualities are essential for ensuring operational efficiency, high customer satisfaction, and the achievement of organizational targets.
What cities near Idabel, OK are hiring for Call Center Operations Manager jobs? Cities near Idabel, OK with the most Call Center Operations Manager job openings:
Full-time
Medical, Dental, Vision, PTO
Posted 9 days ago
Job description
***Please apply on our website at SecuredAssist.com/Careers***
Call Center Supervisor
Job Summary
Ensures effective day-to-day supervision and leadership of CSRs consistently to deliver a positive borrower experience, accurately resolve borrower inquiries and achieve high quality assurance metrics.
Provides a positive work environment by the reinformcement of the values, mission and vision of the organization and foster engaged, empowered employees with a sense of job performance, ownership and accountability.
Monitors and maintains individual CSR and team KPI and productivity standards.
Delivery of daily and weekly coaching, develoment and feedback to CSRs regarding overall work performance.
Uses sound judgement for appropriate resolution or escalation
Following all guidelines, rules, and policies for both our agency and our clients- also ensure that all assigned employees are doing the same.
Responsible for reviewing and approving team's time recording to ensure accuracy
Qualifications
Call center and supervisor work experience preferred, but not required.
Strong interpersonal and communication skills.
High integrity & professionalism with the ability in all situations to maintain a customer service demeanor.
Self managed and focused to maintain high levels of productivity in a work from home environment.
Ability to follow all rules, guidelines, policies and procedures in all situations.
Ability to read, write, and speak English fluently.
Working from Home Requirements:
Home Office:
Personal Mobile Device
High speed internet connection with the ability to connect to your Secured Assist assigned system utilizing a connection/ethernet cable:
The Federal Communications Commission (FCC) set the standard for broadband internet at 25 Mbps for download speeds, and 3 Mbps for upload. To be considered ?high speed? your download speed should be higher than the 25 Mbps standard, ranging anywhere from 100 to 1,000 Mbps.
Salary/Benefits
Competitive Hourly pay and additional $4.93/Hr Health and Welfare Benefit
Medical, Dental, Vision Plans available
11 Paid Federal Holidays
Paid sick time and Paid vacation time
Secured Assist, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.