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Call Center Office Jobs (NOW HIRING)

Mr. Handyman

Call Center Office Manger

Mount Pleasant, WI · On-site

$16 - $21/hr

Minimum 5 years of previous experience in call center customer service. * Computer proficiency in Microsoft Office, Excel and Customer relationship management software * Previous dispatching and ...

Acr1 Com Commercial Roofing

Call Center Agent

Muncie, IN · On-site

$14 - $18.25/hr

Call Center Agent (Lead Generator) Call Center Agents (Lead Generators) support our Outside/Inside ... office environment. This job will be a sitting position for a large portion of your day.

Acr1 Com Commercial Roofing

Call Center Agent

Muncie, IN · On-site

$14 - $18.25/hr

Call Center Agent (Lead Generator) Call Center Agents (Lead Generators) support our Outside/Inside ... office environment. This job will be a sitting position for a large portion of your day.

A.D.S.

Be Seen First

Call Center Agent

San Bernardino, CA

$17 - $20/hr

Call center * Office Schedule: * Day shift * Monday to Friday Supplemental Pay: * Bonus ... opportunities Ability to Commute: * Colton, CA 92324 (Required) Work Location: In person

A.D.S.

Be Seen First

Call Center Agent

San Bernardino, CA · On-site

$17 - $20/hr

Call center * Office Schedule: * Day shift * Monday to Friday Supplemental Pay: * Bonus ... opportunities Ability to Commute: * Colton, CA 92324 (Required) Work Location: In person

ADS

Call Center Agent

San Bernardino, CA · On-site

$17 - $20/hr

Call center * Office Schedule: * Day shift * Monday to Friday Supplemental Pay: * Bonus ... opportunities Ability to Commute: * Colton, CA 92324 (Required) Work Location: In person

Riverside

RMG Call Center Office Assistant

Newport, VA · On-site

$17.50 - $22.75/hr

Overview The office assistant in the RMG Call Center works under the direct supervision of the supervisor/director. Primary responsibilities include providing exceptional customer service while ...

Acr1 Com Commercial Roofing

Call Center Agent

Muncie, IN · On-site

$15 - $25/hr

In OFFICE(Sales Office) - Muncie, Indiana Reports to: TEAM Telemarketing Manager Employment Type ... Call Center Agent (Lead Generator) COMPENSATION Hourly rate is $15.00 per hour, plus an additional ...

Acr1 Com Commercial Roofing

Call Center Agent

Muncie, IN · On-site

$15/hr

In OFFICE (Sales Office) - Muncie, Indiana Reports to: TEAM Telemarketing Manager Employment Type ... Call Center Agent (Lead Generator) COMPENSATION Hourly rate is $15.00 per hour, plus an additional ...

ACR1.COM Commercial Roofing

Call Center Agent

Muncie, IN · On-site

$15/hr

In OFFICE (Sales Office) - Muncie, Indiana Reports to: TEAM Telemarketing Manager Employment Type ... Call Center Agent (Lead Generator) COMPENSATION Hourly rate is $15.00 per hour, plus an additional ...

SporTran

Call Center Agent 1

Shreveport, LA · On-site

$12.25 - $16.25/hr

IMPORTANT INFORMATION This job operates in a call center office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

SporTran

Call Center Agent -1

Shreveport, LA · On-site

$12.25 - $16/hr

IMPORTANT INFORMATION This job operates in a call center office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

SporTran

Call Center Agent -1

Shreveport, LA · On-site

$12.25 - $16.25/hr

Important Information This job operates in a call center office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

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Call Center Office information

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$10

$17

$25

How much do call center office jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for call center office in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a call center office?

Call center offices are dedicated workspaces where teams of agents handle incoming and outgoing customer communications, typically via phone, but sometimes including email, chat, or social media. These offices are designed to manage high volumes of customer inquiries, complaints, support requests, or sales calls efficiently. Call center offices can be operated by a single company or outsourced to a third-party service provider. They are equipped with specialized technology, such as automatic call distributors and customer relationship management (CRM) software, to streamline communication and improve customer service quality.

What are the key skills and qualifications needed to thrive as a call center office employee?

To thrive in a Call Center Office role, you need strong verbal communication, active listening, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is typically required. Patience, resilience, and a positive attitude help you manage challenging interactions and maintain customer satisfaction. Mastering these skills ensures efficient issue resolution, high-quality service, and customer retention in a demanding environment.

What are some common challenges faced by employees in a call center office and how are they typically addressed?

Call center office employees often encounter challenges such as managing high call volumes, dealing with difficult customers, and meeting performance targets. Many centers provide thorough training, real-time support from supervisors, and access to knowledge bases to help staff handle stressful situations and complex inquiries. Regular team meetings, feedback sessions, and wellness initiatives are also common to maintain morale and ensure ongoing improvement. Collaboration with teammates and supervisors is essential for problem-solving and sharing best practices.

What is the difference between Call Center Office vs Customer Service Representative?

AspectCall Center OfficeCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes additional trainingHigh school diploma or equivalent; customer service training often provided
Work EnvironmentCall centers, office settings, often in shiftsOffice or retail settings, direct interaction with customers
Industry UsageCommonly used in call centers across various industriesUsed in retail, banking, healthcare, and other sectors
Job FocusHandling inbound/outbound calls, data entry, troubleshootingAssisting customers, resolving issues, providing product info

While both roles involve customer interaction, Call Center Office positions primarily focus on handling calls in a centralized environment, often with a focus on troubleshooting and data management. Customer Service Representatives may work directly with customers in various settings, providing personalized assistance. Understanding these differences helps job seekers identify the right role for their skills and career goals.

How to start working at a call center?

To start working at a call center, you should research available job openings, prepare a resume highlighting communication and customer service skills, and apply online or in person. Many positions require a high school diploma or equivalent and may involve training on specific call center software and protocols. Having good communication skills and a flexible schedule can improve your chances of getting hired.

What cities are hiring for Call Center Office jobs?

Cities with the most Call Center Office job openings:

What states have the most Call Center Office jobs?

States with the most job openings for Call Center Office jobs include:

What are popular job titles related to Call Center Office jobs?

For Call Center Office jobs, the most frequently searched job titles are:

Call Center Office jobs near you
Infographic showing various Call Center Office job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Office Manger

Mount Pleasant, WI • On-site

Mr. Handyman
Personal Services • 1 - 10 employees
Learn more about Mr. Handymanexternal

$16 - $21/hr

Full-time

Retirement, PTO

Re-posted 20 days ago

Job description

Position: Office Manager
Job description: Support company operations by optimizing office and administrative processes, supervising office staff, scheduling work for technicians and customer service responsibilities
Skills/Qualifications:
  • Superior customer service
  • Supply management and inventory control
  • Staffing, supervision and delegation
  • Managing Processes and improvements
  • Developing standards
  • Computer literacy, specifically Microsoft Office
  • Negotiation Skills
  • Leadership
  • Oral and written Communication
  • Sales and customer relations
  • Organization and planning

Education/Experience:
  • Minimum 5 years of previous experience in office management.
  • Minimum 5 years of previous experience in call center customer service.
  • Computer proficiency in Microsoft Office, Excel and Customer relationship management software
  • Previous dispatching and construction experience a plus

Compensation: Pay is based on experience 401K, Paid time off and Holidays, Supplemental Benefits
Compensation: $16.00 - $21.00 per hour
For over 20 years, Mr. Handyman® franchisees have consistently hired reliable, customer focused team members who are both knowledgeable and skilled. They are experienced in many areas of home improvement, maintenance and repair and they know the value of building relationships with clients. Those select individuals who make the cut are offered a competitive work environment with the ability to have more control over your earnings and your future.
Notice
Mr. Handyman International LLC is the franchisor of the Mr. Handyman® franchised system. Each Mr. Handyman® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Handyman International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Handyman International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.
*Acknowledgement
I acknowledge that each independent Mr. Handyman® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Handyman International LLC ("Franchisor") nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Handyman International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

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