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Call Center Manager Jobs in Spring Hill, TN (NOW HIRING)

Venture Marketing

Call Center Agent

Nashville, TN · On-site

$18 - $24/hr

We are looking for a Call Center Representative that will be the liaison between our company and ... Help to train new employees and inform them about the company's customer management policies ...

Venture Marketing

Call Center Agent

Nashville, TN · On-site

$18 - $24/hr

We are looking for a Call Center Representative that will be the liaison between our company and ... Help to train new employees and inform them about the company's customer management policies ...

Venture Marketing

Call Center Agent

Nashville, TN · On-site

$18 - $24/hr

We are looking for a Call Center Representative that will be the liaison between our company and ... Help to train new employees and inform them about the company's customer management policies ...

Fast Pace Health

Call Center Specialist

Nashville, TN · On-site

$16.25 - $20.25/hr

Call Center Specialist Fast Pace Health strives to provide a best in class patient experience in ... Actively engages in conflict management to ensure strong customer service as needed with external ...

kgs

Call Center Operator (Nights)

Nashville, TN

The Call Center Operator will serve as the first point of contact for government end users seeking ... Ability to manage multiple tasks simultaneously, including active call handling, ticket ...

kgs

Call Center Operator (Days)

Nashville, TN

The Call Center Operator will serve as the first point of contact for government end users seeking ... Ability to manage multiple tasks simultaneously, including active call handling, ticket ...

kgs

Call Center Operator (Nights)

Nashville, TN · On-site

The Call Center Operator will serve as the first point of contact for government end users seeking ... Ability to manage multiple tasks simultaneously, including active call handling, ticket ...

kgs

Call Center Operator (Days)

Nashville, TN

The Call Center Operator will serve as the first point of contact for government end users seeking ... Ability to manage multiple tasks simultaneously, including active call handling, ticket ...

Koniag

Call Center Operator (Nights)

Nashville, TN · On-site

The Call Center Operator will serve as the first point of contact for government end users seeking ... Ability to manage multiple tasks simultaneously, including active call handling, ticket ...

Koniag

Call Center Operator (Days)

Nashville, TN · On-site

The Call Center Operator will serve as the first point of contact for government end users seeking ... Ability to manage multiple tasks simultaneously, including active call handling, ticket ...

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Showing results 21-40

All JobsCall Center JobsCall Center Manager JobsCall Center Manager Jobs in Spring Hill, TN

Call Center Manager information

See Spring Hill, TN salary details

$27.7K

$60K

$103K

How much do call center manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for call center manager in Spring Hill, TN is $60,023.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,100.00 and $70,500.00 per year, depending on experience, location, and employer.

What does a call center manager do?

As a call center manager, you are responsible for ensuring the call center runs as smoothly as possible. Your duties include overseeing a call center team to ensure that they work efficiently and maximize profit, training new call center employees on the use of computer and phone systems, and making sure call logs are up to date and accurate. You also conduct spot checks for each employee to ensure they are following protocols and scripts and providing excellent customer service. You perform administrative duties, like scheduling and filing reports.

What does a call center manager do?

A Call Center Manager is responsible for overseeing the daily operations of a call center, ensuring that customer service representatives meet performance goals and deliver excellent customer experiences. They monitor call metrics, develop and implement training programs, handle escalated customer issues, and manage staffing schedules. Additionally, Call Center Managers analyze data to improve processes and efficiency, as well as motivate and lead their teams to achieve targets.

What are the key skills and qualifications needed to thrive as a call center manager?

To thrive as a Call Center Manager, you need expertise in operations management, leadership, and customer service, typically supported by a bachelor’s degree in business or a related field. Familiarity with call center software (such as CRM systems), workforce management tools, and key performance metrics is crucial. Exceptional communication, problem-solving, and motivational skills help you lead teams and handle high-pressure situations effectively. These skills and qualities ensure efficient operations, high team morale, and excellent customer satisfaction in a dynamic environment.

What are some common challenges a call center manager faces in maintaining high team performance?

Call Center Managers often encounter challenges such as maintaining staff motivation, handling high employee turnover, and ensuring consistent service quality during peak call volumes. Balancing the need to meet key performance indicators (KPIs) while supporting team members’ professional development can also be demanding. Effective managers regularly use data-driven insights to identify areas for improvement, provide targeted coaching, and foster a positive team environment to address these challenges.

How much do call center managers make in the US?

Call center managers in the US typically earn a median annual salary of around $60,000 to $80,000, with experienced managers and those in larger organizations earning higher wages. Compensation can vary based on location, company size, and level of experience, and may include bonuses and benefits.

Why do people quit call center managers?

Call center managers often experience high turnover due to stressful work environments, demanding performance targets, and limited opportunities for advancement. Poor communication, lack of recognition, and inadequate support can also lead employees to leave their positions. These factors contribute to job dissatisfaction and increased quitting rates among call center staff.
More about Call Center Manager jobs

What are the most commonly searched types of Call Center jobs in Spring Hill, TN?

The most popular types of Call Center jobs in Spring Hill, TN are:

What job categories do people searching Call Center Manager jobs in Spring Hill, TN look for?

The top searched job categories for Call Center Manager jobs in Spring Hill, TN are:

What cities near Spring Hill, TN are hiring for Call Center Manager jobs?

Cities near Spring Hill, TN with the most Call Center Manager job openings:

Call Center Manager jobs near you
Infographic showing various Call Center Manager job openings in Spring Hill, TN as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $60,023 per year, or $28.9 per hour.

Call Center Agent

Venture Marketing

Nashville, TN • On-site

$18 - $24/hr

Other

PTO

Re-posted 3 days ago

Job description

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Salary range: $18 - $24 per hour.

Responsibilities

  • Take customer calls and provide accurate, satisfactory answers to their queries and concerns
  • De-escalate situations involving dissatisfied customers, offering patient assistance and support
  • Call clients and customers to inform them about the company's new products, services and policies
  • Guide callers through troubleshooting, navigating the company site or using the products or services
  • Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
  • Collaborate with other call center professionals to improve customer service
  • Help to train new employees and inform them about the company's customer management policies

Requirements:

  • Experience in dealing with the public.
  • Excellent communication skills, including verbal with proper grammar.
  • Ability to work with others in a close manner.
  • Good computer skills.
  • Good multi-tasking skills.
  • Able to react effectively and calmly in emergencies.

Benefits:

  • Flexible training schedules
  • Paid time off

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