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Call Center Manager Jobs in New Port Richey, FL (NOW HIRING)

Limitless East Marketing

Call Center Agent

Tampa, FL · On-site

$42K - $46K/yr

We are seeking a motivated and professional Call Center Agent to join our team in Tampa, FL. In ... Ability to multitask and manage time effectively * Attention to detail and problem-solving ...

MDS Communications

Call Center Representative

Tampa, FL · Remote

$15 - $16.50/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

MDS Communications

Call Center Representative

Tampa, FL · Remote

$15 - $16.50/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

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All JobsCall Center JobsCall Center Manager JobsCall Center Manager Jobs in New Port Richey, FL

Call Center Manager information

See New Port Richey, FL salary details

$26.3K

$56.9K

$97.5K

How much do call center manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for call center manager in New Port Richey, FL is $56,856.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $66,800.00 per year, depending on experience, location, and employer.

What does a call center manager do?

As a call center manager, you are responsible for ensuring the call center runs as smoothly as possible. Your duties include overseeing a call center team to ensure that they work efficiently and maximize profit, training new call center employees on the use of computer and phone systems, and making sure call logs are up to date and accurate. You also conduct spot checks for each employee to ensure they are following protocols and scripts and providing excellent customer service. You perform administrative duties, like scheduling and filing reports.

What does a call center manager do?

A Call Center Manager is responsible for overseeing the daily operations of a call center, ensuring that customer service representatives meet performance goals and deliver excellent customer experiences. They monitor call metrics, develop and implement training programs, handle escalated customer issues, and manage staffing schedules. Additionally, Call Center Managers analyze data to improve processes and efficiency, as well as motivate and lead their teams to achieve targets.

What are the key skills and qualifications needed to thrive as a call center manager?

To thrive as a Call Center Manager, you need expertise in operations management, leadership, and customer service, typically supported by a bachelor’s degree in business or a related field. Familiarity with call center software (such as CRM systems), workforce management tools, and key performance metrics is crucial. Exceptional communication, problem-solving, and motivational skills help you lead teams and handle high-pressure situations effectively. These skills and qualities ensure efficient operations, high team morale, and excellent customer satisfaction in a dynamic environment.

What are some common challenges a call center manager faces in maintaining high team performance?

Call Center Managers often encounter challenges such as maintaining staff motivation, handling high employee turnover, and ensuring consistent service quality during peak call volumes. Balancing the need to meet key performance indicators (KPIs) while supporting team members’ professional development can also be demanding. Effective managers regularly use data-driven insights to identify areas for improvement, provide targeted coaching, and foster a positive team environment to address these challenges.

How much do call center managers make in the US?

Call center managers in the US typically earn a median annual salary of around $60,000 to $80,000, with experienced managers and those in larger organizations earning higher wages. Compensation can vary based on location, company size, and level of experience, and may include bonuses and benefits.

Why do people quit call center managers?

Call center managers often experience high turnover due to stressful work environments, demanding performance targets, and limited opportunities for advancement. Poor communication, lack of recognition, and inadequate support can also lead employees to leave their positions. These factors contribute to job dissatisfaction and increased quitting rates among call center staff.
More about Call Center Manager jobs

What are the most commonly searched types of Call Center jobs in New Port Richey, FL?

The most popular types of Call Center jobs in New Port Richey, FL are:

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For Call Center Manager jobs in New Port Richey, FL, the most frequently searched job titles are:

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What cities near New Port Richey, FL are hiring for Call Center Manager jobs?

Cities near New Port Richey, FL with the most Call Center Manager job openings:

Call Center Manager jobs near you
Infographic showing various Call Center Manager job openings in New Port Richey, FL as of June 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $56,856 per year, or $27.3 per hour.

Call Center Agent

Limitless East Marketing

Tampa, FL • On-site

$42K - $46K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Company Description

Beloform Craft is a growing company recognized for its commitment to quality, creativity, and strong brand presence. We specialize in representing brands with professionalism and precision at industry events, exhibitions, and trade shows. Our team thrives on collaboration, attention to detail, and delivering outstanding experiences that leave a lasting impression.

Job Description

We are seeking a motivated and professional Call Center Agent to join our team in Tampa, FL. In this role, you will serve as a key point of contact, handling inbound and outbound communications while delivering a high standard of service. This position is ideal for individuals who are detail-oriented, reliable, and eager to grow within a structured and dynamic organization.

Responsibilities

  • Handle inbound and outbound calls in a professional and courteous manner

  • Provide accurate information and resolve inquiries efficiently

  • Maintain detailed and organized records of customer interactions

  • Follow established communication guidelines and internal procedures

  • Collaborate with team members to ensure consistent service quality

  • Meet daily performance and productivity goals

Qualifications

  • Strong verbal and written communication skills

  • Professional demeanor and customer-focused mindset

  • Ability to multitask and manage time effectively

  • Attention to detail and problem-solving abilities

  • Comfortable working in a fast-paced environment

  • No prior experience required; training will be provided

Additional Information

  • Competitive salary ($42,000 - $46,000 annually)

  • Growth opportunities within the company

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  • Skill development and ongoing training

  • Supportive and professional work environment

  • Full-time position with long-term stability

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