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Call Center Customer Service Rep Jobs in Tennessee

Pizza Hut

Call Center Representative

Bartlett, TN

$14.25 - $17.75/hr

The Customer Service Representative is responsible for processing and handling customer menu orders ... Call center experience preferred * Strong work ethic * Flexibility with schedule Additional ...

Pizza Hut

Call Center Representative

Bartlett, TN · On-site

$14.25 - $17.75/hr

The Customer Service Representative is responsible for processing and handling customer menu orders ... Call center experience preferred * Strong work ethic * Flexibility with schedule Additional ...

AT&T

Call Center Sales Consultant

Nashville, TN · On-site

$2.7K/mo

... customers and delivers best-in-class products and services important to you? Then you'll love being a member of our sales team. Our call center sales representatives are the front line of our company ...

AT and T

Call Center Sales Consultant

Nashville, TN · On-site

$2.7K/mo

... customers and delivers best-in-class products and services important to you? Then you'll love being a member of our sales team. Our call center sales representatives are the front line of our company ...

Getaway 4 Less LLC

Call Center Representative

Sevierville, TN · On-site

$14 - $17.50/hr

As a Call Center Sales Representative at G4L, you'll play a pivotal role in driving our business ... Attention to detail--ensuring accuracy in CRM records and maintaining high-quality service. * Team ...

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Call Center Customer Service Rep information

See Tennessee salary details

$9

$16

$24

How much do call center customer service rep jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for call center customer service rep in Tennessee is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $17.45 per hour, depending on experience, location, and employer.

What does a call center customer service rep do?

A Call Center Customer Service Rep is responsible for handling incoming and outgoing customer calls for a company. They assist customers by answering questions, resolving complaints, processing orders, and providing information about products or services. These representatives use communication and problem-solving skills to ensure customer satisfaction and often document interactions in company systems. They may also follow up on customer requests and escalate complex issues to supervisors as needed.

What are the key skills and qualifications needed to thrive as a call center customer service rep?

To thrive as a Call Center Customer Service Rep, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is typically required. Patience, active listening, and resilience are standout soft skills for managing customer interactions and resolving issues effectively. These skills are vital for providing efficient service, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges faced by call center customer service reps and how can they be managed?

Call Center Customer Service Reps often encounter high call volumes, handling difficult customers, and maintaining quality service under time pressure. Successfully managing these challenges involves developing effective communication skills, practicing patience, and utilizing available resources such as scripts or escalation protocols. Many call centers also offer regular training sessions and support from supervisors to help representatives improve their problem-solving abilities and resilience. Building strong teamwork and using stress-relief techniques can further contribute to a positive and productive work environment.

What is the difference between Call Center Customer Service Rep vs Customer Support Specialist?

AspectCall Center Customer Service RepCustomer Support Specialist
CredentialsHigh school diploma or equivalent; training providedHigh school diploma; additional certifications optional
Work EnvironmentCall centers, inbound/outbound callsOnline, email, chat, sometimes calls
Industry UsageCustomer service, telecommunications, retailTechnology, software, e-commerce
Common Search IntentCustomer service roles, call center jobsTechnical support, product assistance

The main difference is that Call Center Customer Service Reps primarily handle inbound or outbound calls in a call center setting, focusing on general customer inquiries. Customer Support Specialists often provide technical or product-specific support through various channels like email or chat, sometimes involving more specialized knowledge. Both roles require strong communication skills but differ in work environment and scope of support.

What are popular job titles related to Call Center Customer Service Rep jobs in Tennessee?

For Call Center Customer Service Rep jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Call Center Customer Service Rep jobs in Tennessee look for?

The top searched job categories for Call Center Customer Service Rep jobs in Tennessee are:

Call Center Customer Service Rep jobs near you
Infographic showing various Call Center Customer Service Rep job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $34,079 per year, or $16.4 per hour.

Call Center Representative

Pizza Hut

Bartlett, TN

$14.25 - $17.75/hr

Full-time

Re-posted 21 days ago

Pizza Hut rating

4.5

Company rating: 4.5 out of 10

Based on 1,443 frontline employees who took The Breakroom Quiz

19th of 20 rated casual dining restaurants

Job description

Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee in the world with 1200+ locations and are operating in 2 Countries. We continue to grow by building new stores and acquiring other franchise operators.  

We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion and Win as One.  


The Customer Service Representative is responsible for processing and handling customer menu orders and concerns via the telephone.


Earn a $1 raise after your first 30 days - plus another $1 after 90 days! We love celebrating progress and commitment early on.


What are we looking for?


The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:

  • You're a friendly person who is comfortable talking on the phone. You'll need to communicate to our customers that their orders and concerns are your number one priority. Helping to solve customers' problems is an essential part of your job.
  • You're enthusiastic about our products and have a desire to share your enthusiasm with customers. Explaining special offers and making suggestions helps our customers place the orders they want and get the most value from our menu. You understand the importance of order accuracy.
  • You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork.
  • You must be at least 16 years of age.


Responsibilities:

  • Respond to customer service requests for restaurant food orders by entering and verifying customer and menu data
  • Ability to achieve and maintain performance standards
  • A Customer Maniac who can work independently
  • Support marketing of products
  • Able to interact with all levels of management and customers in a professional manner
  • Assist and mentor new call center representatives
  • Adhere to company processes and guidelines


Job Requirements Qualifications:

  • Customer Relations and interpersonal skills
  • Personal Computer skills
  • Communication (verbal and written) skills
  • Mathematical skills
  • Work both independently and within a team environment
  • Call center experience preferred
  • Strong work ethic
  • Flexibility with schedule


Additional Information: Keep in mind, this is just basic information. You will find out more after you apply! So, if you want a flexible job with an innovative company - and great tips - then Pizza Hut is the place for you! 

Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team! 

What Pizza Hut employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Pizza Hut

Sourced by ZipRecruiter

At Pizza Hut, we don’t just make pizza. We make people happy. Pizza Hut was built on the belief that pizza night should be special, and we carry that belief into everything we do. With more than 60 years of experience under our belts, we understand how to best serve our customers through tried and true service principles: We create food we’re proud to serve and deliver it fast, with a smile.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

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