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Call Center Contractor Jobs (NOW HIRING)

millenniumsoft

Call Center Executive

Stuart, FL · On-site

$14 - $17.75/hr

Call Center Executive Location : Stuart, FL Duration : 12 Months Contract Start Time : 9:30 AM End ... Special verification projects for newly contracted insurance plans and audit of any patients that ...

millenniumsoft

Call Center Representative

Stuart, FL · On-site

$14 - $17.75/hr

Position : Call Center Representative Location : Stuart, FL Duration : 12 Months Contract Start ... Special verification projects for newly contracted insurance plans and audit of any patients that ...

Bath Planet

Call Center Representative

Boise, ID · On-site

$50K - $80K/yr

Call Center Representative Boise, Idaho Full-Time | $50,000 - $80,000 (Base + Commission/Bonus ... We are proud to have been voted Idaho's Best General Contractor for 2026 , reflecting our ...

Bath Planet

Call Center Representative

Boise, ID

$50K - $80K/yr

Call Center Representative Boise, Idaho Full-Time | $50,000 - $80,000 (Base + Commission/Bonus ... We are proud to have been voted Idaho's Best General Contractor for 2026, reflecting our commitment ...

MILLENNIUMSOFT

Call Center Representative

Stuart, FL

$13.50 - $16.75/hr

Position : Call Center Representative Location : Stuart, FL Duration : 12 Months Contract Start ... Special verification projects for newly contracted insurance plans and audit of any patients that ...

CornerStone Staffing

Call Center Agent

Winterville, NC · On-site

$15/hr

Call center open most holidays for temporary employees and volunteers ROLE IMPACT: As a Collections ... and contracted partners. Frequency varies for text messages. Message and data rates may apply.

millenniumsoft

Call Center Executive

Stuart, FL · On-site

$14 - $17.75/hr

Call Center Executive Location : Stuart, FL Duration : 12 Months Contract Start Time : 9:30 AM End ... Special verification projects for newly contracted insurance plans and audit of any patients that ...

Bath Planet

Call Center Representative

Boise, ID · On-site

$50K - $80K/yr

Call Center Representative Boise, Idaho Full-Time | $50,000 - $80,000 (Base + Commission/Bonus ... We are proud to have been voted Idaho's Best General Contractor for 2026 , reflecting our ...

Global Tool Supply Inc

Be Seen First

Call Center/Tool Sales

Chandler, AZ · On-site

$18 - $30/hr

Hiring 3-5 individuals for our call center in Chandler. Starting pay is $18 an hour and we have ... If you have prior experience selling construction tools for Big State, California Contractors ...

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Call Center Contractor information

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$10

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How much do call center contractor jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for call center contractor in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are Call Center Contractors?

Call Center Contractors are professionals hired on a temporary or contract basis to handle customer service, sales, or technical support calls for a company. Unlike full-time employees, contractors may work for a set period or on specific projects, often through staffing agencies or as independent freelancers. Their responsibilities typically include answering customer inquiries, resolving issues, and maintaining records of interactions. They may work remotely or at a call center location, depending on the employer's needs. This flexible arrangement allows companies to quickly scale their customer support teams as demand fluctuates.

What is the difference between Call Center Contractor vs Customer Service Representative?

AspectCall Center ContractorCustomer Service Representative
CredentialsMay require relevant experience, sometimes certifications in communication or customer serviceHigh school diploma or equivalent; often on-the-job training
Work EnvironmentTypically remote or on-site call centers, project-basedOn-site or remote customer service departments
Employer & IndustryContracted by companies for specific projects, common in telecom, retail, and techEmployed directly by companies, across various industries
Search & Comparison IntentOften compared for contract vs full-time roles, flexible workCustomer support, client interaction, problem-solving

In summary, a Call Center Contractor is a temporary, project-based role often hired through agencies, focusing on specific call center tasks. A Customer Service Representative is usually a full-time employee providing ongoing support. Both roles involve communication skills but differ in employment type and work setup.

What are the key skills and qualifications needed to thrive as a Call Center Contractor, and why are they important?

To excel as a Call Center Contractor, you typically need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is often crucial. Outstanding candidates demonstrate patience, active listening, and resilience under pressure. These competencies are vital for delivering excellent customer service, efficiently handling inquiries, and maintaining client satisfaction in a demanding, fast-paced environment.

What are some common challenges faced by call center contractors, and how can they be overcome?

Call center contractors often face challenges such as managing high call volumes, handling irate customers, and adapting quickly to new scripts or products. To overcome these, it’s important to develop strong communication and stress management skills, familiarize yourself with the company’s resources, and seek feedback from supervisors. Building a good rapport with your team and staying organized can also help you perform effectively and maintain a positive work environment.
More about Call Center Contractor jobs
What cities are hiring for Call Center Contractor jobs? Cities with the most Call Center Contractor job openings:
What job categories do people searching Call Center Contractor jobs look for? The top searched job categories for Call Center Contractor jobs are:
Call Center Contractor jobs near you
Infographic showing various Call Center Contractor job openings in the United States as of May 2026, with employment types broken down into 3% Locum Tenens, 5% As Needed, 31% Full Time, 48% Part Time, and 13% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Executive

millenniumsoft

Stuart, FL • On-site

$14 - $17.75/hr

Contractor

Posted 6 days ago

Job description

Position : Call Center Executive
Location : Stuart, FL
Duration : 12 Months Contract
Start Time : 9:30 AM
End Time : 6:00 PM
Total Hours/week :40.00
Description:
  • This is a call center role with metrics needed. Call Center experience is preferred.
  • Some medical billing or insurance is very helpful.
  • Paid training is provided. We are looking for people who are seeking long term careers.
  • This is a possible temp to perm role.
  • Good computer skills required with strong Microsoft Office experience.
  • Will be performing alpha and numeric data entry. Candidate should have strong ability to retain verbal information and strong verbal communication skills.

Position Purpose:
  • To verify new patient insurance coverage and to re-verify existing patient insurance coverage for medical supply eligibility and billing purposes

Primary Duties And Responsibilities:
  • Verification and documentation of new patient insurance coverage and coordinating costs for supplies in order to communicate to the patient and billing what the patient order cost will be
  • Re-verification of existing patient insurance coverage to ensure that repeat order cost and eligibility is communicated to the patient and the billing department
  • Contact insurance carriers to request any prior authorizations as needed for patients that must seek prior approval before obtaining medical supplies
  • Special verification projects for newly contracted insurance plans and audit of any patients that may be impacted
  • Verification of insurance coverage through HIPAA and regulatory complaint out bound phone calls or via the providers online portal
  • Communication internally with Sales operations or Medical Billing operations of insurance eligibility for each new and existing patient in order to complete the sale or obtain further medical documentation
  • Communication externally with patients to explain information received relative to their insurance benefit and how it relates to their medical supply purchase
  • Develops and maintains knowledge in medical terminology, billing and insurance guidelines
  • Ability to identify and professionally resolve insurance verification related issues
  • Track daily production and submit daily log to direct supervisor.

Ancillary Duties and Responsibilities:
  • Maintain a positive work atmosphere that embodies Liberator's philosophy- Professional excellence, teamwork and integrity.
  • Performs other duties and tasks as assigned

Reporting Relationship Responsibilities:
  • No supervisory responsibilities
  • Provides work direction only
  • Provides work direction plus has responsibility for hiring, promotions, transfers, performance management, discipline, and discharge.

Minimum Requirements Or Qualifications:
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Education/Experience:
  • High School Diploma or general education degree (GED);
  • one to two years related experience and/or training; or equivalent combination of education and experience.

Skills:
Language:
  • Ability to read, analyze, and interpret medical supply publications, technical procedures, and/or training tools. Ability to write internal and external business correspondence.
  • Ability to effectively present information and respond to questions from management, team members, and/or customers.

Math:
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply intermediate math skills.

Reasoning:
  • Ability to solve practical problems and deal with a variety of variables.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Advanced analytical reasoning to include ability to forecast exponentials within work flow processes and reason against outside factors.

Computer:
  • Knowledge of Microsoft Office Applications, Access or other database software
  • Telecommunications: ability to utilize or knowledge of call center telecommunications software

Licensure or Certifications required:
  • No certifications required

Production/Quality Metrics:
  • Demonstrate ability to produce one (1) completed insurance verification every 9-11 minutes on average, with an error rate of 3.5% or less each calendar quarter.
  • Production and quality standards are at the sole discretion of management and are subject to revision at any time and without prior written notice.

Work Requirements:
  • Ability to work some evening shifts, weekends, and overtime as needed

Physical Demands:
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is frequently required to walk, sit; use hands to finger, handle, or feel and talk or hear.
  • The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 10 lbs.

Work Environment:
  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
  • While performing the duties of this position, the employee performs tasks in a temperature controlled office environment under normal office conditions.
  • The noise level in the work environment is usually moderate.
  • The work environment involves minimal exposure to hazards or physical risks, which require following basic safety precautions.

Disclaimer:
  • The above job description is meant to describe the general nature and level of work being performed; it is not intended to be an exhaustive list of all responsibilities, duties, and skills required for this position.
  • The Company officers, mid-level, and entry level management staff may assign additional duties and responsibilities as needed.
  • This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.
  • Employees will be required to follow any other job-related duties requested by their supervisor in compliance with Federal and State Laws.

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