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Call Center Contractor Jobs in Miami, FL (NOW HIRING)

Liveops

Remote Customer Service Representative

Miami, FL · Remote

$20/hr

Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

University of Miami

Administrative Assistant

Miami, FL · On-site

$17.25 - $23.25/hr

  • Medical

  • Dental

Adheres to proper telephone etiquette and use of call center software. * Processes and reconcile monthly parking and transportation contractor employee rosters through Pro-Watch. * Process and audit ...

Trucordia

External Sales Contractor

Miami, FL · On-site +1

The primary objective of a 1099 contracted agent is to generate new business, manage client ... Equipped with state-of-the-art call center software, CRM systems, and access to Florida Blue ...

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All JobsCall Center Contractor JobsCall Center Contractor Jobs in Miami, FL

Call Center Contractor information

See Miami, FL salary details

$10

$17

$23

How much do call center contractor jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for call center contractor in Miami, FL is $17.13, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $18.41 per hour, depending on experience, location, and employer.

What is a call center contractor?

Call Center Contractors are professionals hired on a temporary or contract basis to handle customer service, sales, or technical support calls for a company. Unlike full-time employees, contractors may work for a set period or on specific projects, often through staffing agencies or as independent freelancers. Their responsibilities typically include answering customer inquiries, resolving issues, and maintaining records of interactions. They may work remotely or at a call center location, depending on the employer's needs. This flexible arrangement allows companies to quickly scale their customer support teams as demand fluctuates.

What are the key skills and qualifications needed to thrive as a call center contractor, and why are they important?

To excel as a Call Center Contractor, you typically need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is often crucial. Outstanding candidates demonstrate patience, active listening, and resilience under pressure. These competencies are vital for delivering excellent customer service, efficiently handling inquiries, and maintaining client satisfaction in a demanding, fast-paced environment.

What are some common challenges faced by call center contractors, and how can they be overcome?

Call center contractors often face challenges such as managing high call volumes, handling irate customers, and adapting quickly to new scripts or products. To overcome these, it’s important to develop strong communication and stress management skills, familiarize yourself with the company’s resources, and seek feedback from supervisors. Building a good rapport with your team and staying organized can also help you perform effectively and maintain a positive work environment.

What is the difference between Call Center Contractor vs Customer Service Representative?

AspectCall Center ContractorCustomer Service Representative
CredentialsMay require relevant experience, sometimes certifications in communication or customer serviceHigh school diploma or equivalent; often on-the-job training
Work EnvironmentTypically remote or on-site call centers, project-basedOn-site or remote customer service departments
Employer & IndustryContracted by companies for specific projects, common in telecom, retail, and techEmployed directly by companies, across various industries
Search & Comparison IntentOften compared for contract vs full-time roles, flexible workCustomer support, client interaction, problem-solving

In summary, a Call Center Contractor is a temporary, project-based role often hired through agencies, focusing on specific call center tasks. A Customer Service Representative is usually a full-time employee providing ongoing support. Both roles involve communication skills but differ in employment type and work setup.

What are popular job titles related to Call Center Contractor jobs in Miami, FL?

For Call Center Contractor jobs in Miami, FL, the most frequently searched job titles are:

What job categories do people searching Call Center Contractor jobs in Miami, FL look for?

The top searched job categories for Call Center Contractor jobs in Miami, FL are:

What cities near Miami, FL are hiring for Call Center Contractor jobs?

Cities near Miami, FL with the most Call Center Contractor job openings:

Call Center Contractor jobs near you
Infographic showing various Call Center Contractor job openings in Miami, FL as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $35,634 per year, or $17.1 per hour.

Customer Service Representative - Call Center

Answering Service Care

Margate, FL • On-site

$16/hr

Other

Medical, Dental, Vision, PTO

Posted 17 days ago

Job description

Customer Service Representative - Inbound Call Center
Answering Service Care is hiring Customer Service Representatives for our FL, NJ and NC offices! In this role, you will answer calls, take accurate messages, schedule appointments, transfer calls, and help customers from industries such as medical, legal, home services, real estate, and business services.
This is a good fit if you have experience as a customer service representative, receptionist, front desk associate, medical receptionist, call center agent, dispatcher, or office assistant.
Earn weekly performance bonuses by exceeding performance expectations (starting at $2.75/hr above New Hire Starting Pay)
Pay
  • Starting at
    • Margate, FL = $16.00/hr + Weekly performance bonus (starting at $2.75/hr)
    • Rocky Mount, NC = $15.00/hr + Weekly performance bonus (starting at $2.75/hr)
    • Hamilton Township, NJ = $18.00/hr + Weekly performance bonus (starting at $2.75/hr)
  • + $0.50/hr after 4 months
  • Weekly direct deposit
Location
  • On-site in our offices in Margate, FL, Hamilton Township, NJ and Rocky Mount, NC
Why Join Answering Service Care
ASC has served businesses for more than 50 years and supports thousands of clients nationwide. We train our agents to handle calls across multiple industries and provide a path to grow into senior agent, quality, training, team lead, and operations roles.
Walk-ins are welcome Monday-Friday, 9:00 AM-5:00 PM, or you can apply online today.
A Legacy of Excellence in Customer Service
For over 50 years, Answering Service Care (ASC) has been a trusted live answering service for more than 4,000 businesses nationwide. From law firms and contractors to medical offices, franchises, insurance agencies, and more, we provide professional, reliable customer service across all industries.
As a third-generation family business, ASC is built on a people-first culture, where long-term relationships-with both clients and employees-are at the core of what we do. Many of our team members and clients have been with us for more than 20 years. With nearly 200 employees across three offices in New Jersey, North Carolina, and Florida, we take pride in training skilled customer service professionals to provide:
  • Warm, professional call handling
  • Lead intakes
  • Appointment scheduling
  • Call transfers and accurate message relay
  • Live chat, SMS, and email support
At ASC, we get it, so our clients don't have to, and we want you to be part of our growing team.
What You'll Do
  • Answer inbound calls with professionalism, warmth, and accuracy
  • Take messages, gather details, and document information clearly
  • Schedule appointments and route calls to the right person or business
  • Follow client-specific instructions and call scripts
  • Use multiple computer systems while staying focused on the caller
  • Support calls, live chat, SMS, and email when needed
  • Stay calm and helpful during urgent or high-volume situations
What We're Looking For
  • Strong phone voice and written communication
  • Customer service, receptionist, front desk, call center, or office experience preferred
  • Comfortable typing, using computers, and moving between systems
  • Detail-oriented and able to follow instructions accurately
  • Patient, empathetic, and steady under pressure
  • Reliable attendance and a professional attitude
Benefits
  • Health, dental, and vision coverage for full-time employees
  • PTO starts accruing on day one
  • Employee Assistance Program
  • Training and development resources
  • Childcare reimbursement
  • Gym membership reimbursement
  • Advancement opportunities
Core Values
  • Professionalism: Our foundation is built upon the pillars of integrity, respect, and a dedication to uphold the highest standards in every interaction.
  • Always Improving - We navigate an evolving business landscape with agility, adapting swiftly to meet our clients' needs.
  • T.E.A.M. (Together Everyone Achieves More) - As a third-generation, family-owned business operated by the Shooster Family, we foster a work environment where our team is family, and our family is ever-growing.
  • Innovation - We embrace cutting-edge solutions to continuously enhance customer experiences and streamline operations.
  • Growth Opportunities: Here, career paths are illuminated with possibilities. We believe in nurturing the potential of every individual and offer tailored growth trajectories, ensuring your professional journey aligns with your aspirations.

Join Our Team
Ready to work for a company that values your talent and hard work? Apply now and take the next step in your career with Answering Service Care.

Apply