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Call Center Contractor Jobs in Miami, FL (NOW HIRING)

Liveops

Remote Customer Service Representative

Miami, FL · Remote

$20/hr

Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

AEG

Command Center Operator - Part time

Miami, FL · On-site

Under general supervision, the Command Center Operator provides 24/7 monitoring, operation, and ... Provide excellent customer service when dealing with Ballpark Staff and Contractors; * Provide ...

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All JobsCall Center Contractor JobsCall Center Contractor Jobs in Miami, FL

Call Center Contractor information

See Miami, FL salary details

$10

$17

$23

How much do call center contractor jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for call center contractor in Miami, FL is $17.13, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $18.41 per hour, depending on experience, location, and employer.

What is a call center contractor?

Call Center Contractors are professionals hired on a temporary or contract basis to handle customer service, sales, or technical support calls for a company. Unlike full-time employees, contractors may work for a set period or on specific projects, often through staffing agencies or as independent freelancers. Their responsibilities typically include answering customer inquiries, resolving issues, and maintaining records of interactions. They may work remotely or at a call center location, depending on the employer's needs. This flexible arrangement allows companies to quickly scale their customer support teams as demand fluctuates.

What are the key skills and qualifications needed to thrive as a call center contractor, and why are they important?

To excel as a Call Center Contractor, you typically need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is often crucial. Outstanding candidates demonstrate patience, active listening, and resilience under pressure. These competencies are vital for delivering excellent customer service, efficiently handling inquiries, and maintaining client satisfaction in a demanding, fast-paced environment.

What are some common challenges faced by call center contractors, and how can they be overcome?

Call center contractors often face challenges such as managing high call volumes, handling irate customers, and adapting quickly to new scripts or products. To overcome these, it’s important to develop strong communication and stress management skills, familiarize yourself with the company’s resources, and seek feedback from supervisors. Building a good rapport with your team and staying organized can also help you perform effectively and maintain a positive work environment.

What is the difference between Call Center Contractor vs Customer Service Representative?

AspectCall Center ContractorCustomer Service Representative
CredentialsMay require relevant experience, sometimes certifications in communication or customer serviceHigh school diploma or equivalent; often on-the-job training
Work EnvironmentTypically remote or on-site call centers, project-basedOn-site or remote customer service departments
Employer & IndustryContracted by companies for specific projects, common in telecom, retail, and techEmployed directly by companies, across various industries
Search & Comparison IntentOften compared for contract vs full-time roles, flexible workCustomer support, client interaction, problem-solving

In summary, a Call Center Contractor is a temporary, project-based role often hired through agencies, focusing on specific call center tasks. A Customer Service Representative is usually a full-time employee providing ongoing support. Both roles involve communication skills but differ in employment type and work setup.

What are popular job titles related to Call Center Contractor jobs in Miami, FL?

For Call Center Contractor jobs in Miami, FL, the most frequently searched job titles are:

What job categories do people searching Call Center Contractor jobs in Miami, FL look for?

The top searched job categories for Call Center Contractor jobs in Miami, FL are:

What cities near Miami, FL are hiring for Call Center Contractor jobs?

Cities near Miami, FL with the most Call Center Contractor job openings:

Call Center Contractor jobs near you
Infographic showing various Call Center Contractor job openings in Miami, FL as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,634 per year, or $17.1 per hour.

Customer Service Representative - Florida Call Center (Walk-Ins Welcome)

Answering Service Care

Margate, FL • On-site

$16/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 5 days ago

Job description

Now Hiring - Walk-Ins Welcome at our Margate, FL location!
Looking for your next opportunity? Come meet our team!
Location: 441 South State Rd 7, Suite 2, Margate, Florida 33068
Days: Monday - Friday
⏰ Time: 09:00 AM - 5:00 PM
We are welcoming walk-in applicants to apply and interview on the spot. If you're motivated and ready to work, we'd love to meet you!
Stop by our office during the hours above to learn more about available positions and join our growing team.
No appointment necessary - just walk in!
About Answering Service Care
A Legacy of Excellence in Customer Service
For over 50 years, Answering Service Care (ASC) has been a trusted live answering service for more than 4,000 businesses nationwide. From law firms and contractors to medical offices, franchises, insurance agencies, and more, we provide professional, reliable customer service across all industries.
As a third-generation family business, ASC is built on a people-first culture, where long-term relationships-with both clients and employees-are at the core of what we do. Many of our team members and clients have been with us for more than 20 years. With nearly 200 employees across three offices in New Jersey, North Carolina, and Florida, we take pride in training skilled customer service professionals to provide:
  • Warm, professional call handling
  • Lead intakes
  • Appointment scheduling
  • Call transfers and accurate message relay
  • Live chat, SMS, and email support

At ASC, we get it, so our clients don't have to-and we want you to be part of our growing team.
Why Join ASC?
  • A people-first culture that values long-term relationships and career growth
  • Industry-leading training to build expertise across multiple industries
  • Career stability and advancement opportunities with a company that has thrived for over 50 years

Our Mission
To create seamless connections between businesses and their customers through tailored communication solutions that foster lasting relationships and consistently exceed expectations.
If you are passionate about customer service and thrive in a professional, fast-paced environment, we would love to connect with you.
Answering Service Agent Role
Earn weekly performance bonuses by exceeding performance expectations (starting at $2.75/hr above New Hire Starting Pay)
Empathize. Communicate. Resolve.
  • We're seeking top-notch Answering Service Agents to deliver exceptional support for our clients.
  • While you will primarily handle calls for one designated set of industries, you may also support other accounts to assist with overflow as needed.

Answering Service Care proudly serves a diverse range of industries, delivering tailored communication solutions that meet the unique needs of each client. From medical and real estate to legal, home services and contractors, finance, technology, and business services, we specialize in providing seamless, professional support across all service industries.
What you'll do
  • Answer inbound calls and make outbound calls with professionalism, warmth, and accuracy
  • Follow call scripts and industry-specific guidelines while actively listening and addressing caller needs
  • Perform lead intakes, gather information, and document details with precision
  • Schedule appointments and transfer calls to the appropriate contacts as needed
  • Dispatch messages accurately and efficiently, ensuring clear and detailed communication
  • Navigate multiple systems and maintain thorough call documentation
  • Provide outstanding customer service by demonstrating empathy and patience
  • Live chat, SMS, and email support

Qualifications
  • Strong verbal and written communication skills
  • Ability to multi-task and remain focused in a fast-paced environment
  • Excellent listening skills and a keen attention to detail
  • Empathetic and compassionate approach to customer interactions
  • Intermediate to advanced computer skills
  • Ability to maintain positivity and patience under pressure

Compensation
At Answering Service Care, we reward hard work and dedication, with competitive pay, weekly direct deposit, and real bonus potential. We're committed to supporting our team members as they excel in their roles and contribute to our collective success. Our wages are among the best in the industry.
Weekly Performance Bonuses. Earn weekly performance bonuses by exceeding performance expectations (starting at $2.75/hr above New Hire Starting Pay per State)
Answering Service Agent Rates of Pay:
  • Florida
    • Pay Rate at Hire: $16.00/hr + Weekly Performance Bonus Potential
    • 4 Month Anniversary: $16.50/hr + Weekly Performance Bonus Potential

Benefits
  • Health/Dental/Vision Coverage (FT)
  • PTO (Start earning on day one)
  • Employee Assistance Program (Free Training & Development Courses)
  • Childcare Reimbursement
  • Gym Membership Reimbursement

Core Values
  • Professionalism: Our foundation is built upon the pillars of integrity, respect, and a dedication to uphold the highest standards in every interaction.
  • Always Improving - We navigate an evolving business landscape with agility, adapting swiftly to meet our clients' needs.
  • T.E.A.M. (Together Everyone Achieves More) - As a third-generation, family-owned business operated by the Shooster Family, we foster a work environment where our team is family, and our family is ever-growing.
  • Innovation - We embrace cutting-edge solutions to continuously enhance customer experiences and streamline operations.
  • Growth Opportunities: Here, career paths are illuminated with possibilities. We believe in nurturing the potential of every individual and offer tailored growth trajectories, ensuring your professional journey aligns with your aspirations.

Join Our Team
Ready to work for a company that values your talent and hard work? Apply now and take the next step in your career with Answering Service Care.

Apply