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Online Inbound Call Center Jobs in Miami, FL (NOW HIRING)

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along ... Familiarity with inbound and outbound customer service processes and phone systems. * Basic ...

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along ... Familiarity with inbound and outbound customer service processes and phone systems. * Basic ...

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

The Call Center Agent's primary objective is to deliver exceptional customer service by efficiently managing both inbound and outbound calls, addressing inquiries, scheduling appointments, and ...

This position provides hands-on guidance to call center agents while helping ensure inbound and outbound calls are handled efficiently, customers receive accurate information regarding product orders ...

New

Call Center

Aventura, FL · On-site

$14.75 - $19.25/hr

Receive inbound and outbound calls * Scheduling appointments * Calling to confirm appointments and ... Call Center Team member is expected to have previous experience in a customer support role ...

Call Center

Aventura, FL · On-site

$14.75 - $19.25/hr

Receive inbound and outbound calls * Scheduling appointments * Calling to confirm appointments and ... Call Center Team member is expected to have previous experience in a customer support role ...

Call Center

Pembroke Pines, FL · On-site

$14.25 - $18.25/hr

Receive inbound and outbound calls * Scheduling appointments * Calling to confirm appointments and ... Call Center Team member is expected to have previous experience in a customer support role ...

Call Center

Aventura, FL · On-site

$14.75 - $19.25/hr

Receive inbound and outbound calls * Scheduling appointments * Calling to confirm appointments and ... Call Center Team member is expected to have previous experience in a customer support role ...

POSITION SUMMARY The OTC Call Center Lead is responsible for overseeing the daily operations of a ... This role ensures that agents handle inbound and outbound calls efficiently, provide accurate ...

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Online Inbound Call Center information

See Miami, FL salary details

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How much do online inbound call center jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for online inbound call center in Miami, FL is $16.58, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $17.45 per hour, depending on experience, location, and employer.

What is an online inbound call center?

An Online Inbound Call Center job involves handling incoming customer calls, usually from a remote or virtual location. Agents assist with inquiries, troubleshoot issues, process orders, or provide support based on the company's services. Unlike outbound call centers, inbound agents do not make sales calls but instead focus on responding to customer needs. Strong communication skills, problem-solving abilities, and knowledge of company policies are essential for success in this role. Many online call center positions allow employees to work from home using internet-based phone systems.

What does an online inbound call center do?

An Online Inbound Call Center representative is primarily responsible for answering incoming calls, addressing customer questions or concerns, and providing accurate information or solutions based on company policies. You may also be expected to log interactions in the company’s CRM system, escalate complex issues to supervisors or specialized teams, and follow up with customers as needed. Additionally, maintaining a courteous and professional demeanor, meeting daily performance metrics, and adapting to different customer personalities are key parts of the job. Working in this role often involves collaborating with team members, participating in training sessions, and staying updated on new products or procedures to provide the best service possible.

What are the key skills and qualifications needed to thrive in the online inbound call center position?

To excel in an Online Inbound Call Center role, candidates typically need strong verbal communication, active listening, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is usually required. Exceptional patience, empathy, and multitasking skills help individuals stand out in handling customer inquiries and resolving issues efficiently. These capabilities are crucial for ensuring customer satisfaction, maintaining call quality standards, and supporting high-volume customer service operations.

What are the most commonly searched types of Inbound Call Center jobs in Miami, FL?

The most popular types of Inbound Call Center jobs in Miami, FL are:

What are popular job titles related to Online Inbound Call Center jobs in Miami, FL?

For Online Inbound Call Center jobs in Miami, FL, the most frequently searched job titles are:

What job categories do people searching Online Inbound Call Center jobs in Miami, FL look for?

The top searched job categories for Online Inbound Call Center jobs in Miami, FL are:

What cities near Miami, FL are hiring for Online Inbound Call Center jobs?

Cities near Miami, FL with the most Online Inbound Call Center job openings:

Infographic showing various Online Inbound Call Center job openings in Miami, FL as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,480 per year, or $16.6 per hour.

Inbound Call Center Sales Rep

Lilly & Associates International

Doral, FL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago


Job description

Company Description

Leading provider of Freight Forwarding/Logistics services, LILLY + Associates International, is looking to hire someone for our sales team to work with a fast-growing company that has its international headquarters in Miami

Job Description

LILLY + Associates is seeking Bilingual (Spanish) Professionals to join our top notch team of Sales professionals.  If you enjoy interacting with he public AND enjoy talking on the phone,working diligently to resolve member problems or questions, this is the job for you.  As a Professional Sales Rep you will assist customers via  telephone, fax and email providing them with shipping information and up-sell products and services that meet or exceed our member's needs.

Excellent opportunities for career growth.

Qualifications

Minimum 1-3 years prior Customer Service experience required.

6 months of call center/telesales a plus.

Strong verbal and written communications skills.

Ability to multi-task and meet multiple demands.

Ability to identify, analyze and resolve errors.

Strong organizational skills.

Ability to recognize needs and/or sell products or services.

Strong sales aptitude.

Fully bilingual (English, Spanish).

Computer Equipment and Software Requirements:

Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, CRM Software

Education and Experience Required:

High school diploma. College degree a strong plus.

Additional Information

FULL BENEFITS PACKAGE AVAILABLE!!!

(Medical, Dental, Vision, Paid time off, 401K with up to 4% company match and much more)