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Call Center Contractor Jobs (NOW HIRING)

Tad PGS

Call Center Agent

El Segundo, CA · On-site

$16 - $21/hr

We have an outstanding Contract position for a Call Center Agent - Remote Job Responsibilities ... VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity ...

MBA CSi

Call Center Representative

Greensboro, NC · On-site

$13.75 - $17.25/hr

Inbound Call Center Representative MBA Consulting Services, Inc. (MBA CSi) is seeking a customer ... Previous experience supporting a federal agency or government contractor environment. * Proven ...

Pizza Hut

Call Center Shift Manager

Mckinney, TX · On-site

Our Call Center Shift Managers supervise a Team of Call Center Representatives taking orders for ... The primary responsibility is to coach and develop the Team of independent contractors to ensure ...

Addison Group

Dispatcher Call Center Agent

Dallas, TX · On-site

$21 - $23/hr

Assign work orders to appropriate contractors based on location, trade, and urgency. * Monitor ... call center, or customer service role; industry background is flexible. * Proven experience ...

Addison Group

Dispatcher Call Center Agent

Dallas, TX · On-site

$21 - $23/hr

Assign work orders to appropriate contractors based on location, trade, and urgency. * Monitor ... call center, or customer service role; industry background is flexible. * Proven experience ...

Addison Group

Dispatcher Call Center Agent

Dallas, TX · On-site

$21 - $23/hr

Assign work orders to appropriate contractors based on location, trade, and urgency. * Monitor ... call center, or customer service role; industry background is flexible. * Proven experience ...

CABA CONTRACTORS INC

Call center Representative

Washington, DC · On-site

$18 - $22.50/hr

Company Description Caba Contractors, Inc.is family owned and operated company, dedicated to serve ... As a Call Center Customer Service Representative (Technical Support), you will play a pivotal role ...

CABA CONTRACTORS INC

Call center Representative

Washington, DC · On-site

$18 - $22.50/hr

Company Description Caba Contractors, Inc.is family owned and operated company, dedicated to serve ... As a Call Center Customer Service Representative (Technical Support), you will play a pivotal role ...

Southern National Roofing

Call Center Manager

Charlotte, NC · On-site

$80K - $125K/yr

Who is Southern National Southern National is a premier roofing contractor, dedicated to setting ... center team that handles inbound and outbound lead management * Develop and optimize call scripts ...

Southern National Roofing

Call Center Manager

Charlotte, NC · On-site

$80K - $125K/yr

Who is Southern National Southern National is a premier roofing contractor, dedicated to setting ... center team that handles inbound and outbound lead management * Develop and optimize call scripts ...

Corporate Temps

Be Seen First

Bilingual Call Center Supervisor

Atlanta, GA · On-site

$21.60/hr

The call center operates Monday-Friday from 7:00 am to 6:00 pm. The ideal candidate should be ... Supervises and coaches a staff of state and supporting contracted employees to build customer ...

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Call Center Contractor information

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How much do call center contractor jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for call center contractor in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are Call Center Contractors?

Call Center Contractors are professionals hired on a temporary or contract basis to handle customer service, sales, or technical support calls for a company. Unlike full-time employees, contractors may work for a set period or on specific projects, often through staffing agencies or as independent freelancers. Their responsibilities typically include answering customer inquiries, resolving issues, and maintaining records of interactions. They may work remotely or at a call center location, depending on the employer's needs. This flexible arrangement allows companies to quickly scale their customer support teams as demand fluctuates.

What is the difference between Call Center Contractor vs Customer Service Representative?

AspectCall Center ContractorCustomer Service Representative
CredentialsMay require relevant experience, sometimes certifications in communication or customer serviceHigh school diploma or equivalent; often on-the-job training
Work EnvironmentTypically remote or on-site call centers, project-basedOn-site or remote customer service departments
Employer & IndustryContracted by companies for specific projects, common in telecom, retail, and techEmployed directly by companies, across various industries
Search & Comparison IntentOften compared for contract vs full-time roles, flexible workCustomer support, client interaction, problem-solving

In summary, a Call Center Contractor is a temporary, project-based role often hired through agencies, focusing on specific call center tasks. A Customer Service Representative is usually a full-time employee providing ongoing support. Both roles involve communication skills but differ in employment type and work setup.

What are the key skills and qualifications needed to thrive as a Call Center Contractor, and why are they important?

To excel as a Call Center Contractor, you typically need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is often crucial. Outstanding candidates demonstrate patience, active listening, and resilience under pressure. These competencies are vital for delivering excellent customer service, efficiently handling inquiries, and maintaining client satisfaction in a demanding, fast-paced environment.

What are some common challenges faced by call center contractors, and how can they be overcome?

Call center contractors often face challenges such as managing high call volumes, handling irate customers, and adapting quickly to new scripts or products. To overcome these, it’s important to develop strong communication and stress management skills, familiarize yourself with the company’s resources, and seek feedback from supervisors. Building a good rapport with your team and staying organized can also help you perform effectively and maintain a positive work environment.
More about Call Center Contractor jobs
What cities are hiring for Call Center Contractor jobs? Cities with the most Call Center Contractor job openings:
What job categories do people searching Call Center Contractor jobs look for? The top searched job categories for Call Center Contractor jobs are:
Call Center Contractor jobs near you
Infographic showing various Call Center Contractor job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Call Center Agent

Call Center Agent

Tad PGS

El Segundo, CA • On-site

$16 - $21/hr

Other

Medical, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

We have an outstanding Contract position for a Call Center Agent - Remote
Job Responsibilities:

  • Handle inbound and outbound customer interactions professionally and efficiently
  • Assist customers with account inquiries, settlement-related questions, and general support needs
  • Accurately document customer interactions and case details
  • Navigate multiple systems and applications simultaneously
  • Maintain confidentiality and professionalism when handling sensitive information
  • Meet productivity, quality, and service-level expectations
  • Follow established workflows, scripts, and compliance procedures
  • Demonstrate strong listening, problem-solving, and de-escalation skills
Basic Hiring Criteria:
  • Previous call center, customer service, or contact center experience preferred
  • Must have a minimum of one year of call center experience
  • Strong verbal and written communication skills
  • Comfortable working in a fast-paced, metric-driven environment
  • Strong computer navigation and multitasking abilities
  • Ability to type and document information accurately
  • Professional demeanor with strong attention to detail
  • Must be able to articulate verbally clearly
Benefits offered vary by contract. Depending on your temporary assignment, benefits may include direct deposit, free career counseling services, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonus, and affordable medical coverage plan, and DailyPay (in some locations). For a full description of benefits available to you, be sure to talk with your recruiter.
Job Requirements
Minimum Security Clearance:
No Clearance
Military connected talent encouraged to apply.
VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit http://www.tadpgs.com/candidate-privacy/ or https://pdsdefense.com/candidate-privacy/
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

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