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Call Center Continuous Improvement Manager Jobs

Continuous Improvement Manager

Norfolk, VA

$91K - $122K/yr

Continuous Improvement Manager The Continuous Improvement Manager is responsible for leading, developing, and executing strategies to drive operational excellence across the medical device ...

Join Francois Rousse's team as a Continuous Improvement Manager in Pryor, Oklahoma and help build a more sustainable future. What's in it for you Taking care of our people is in our nature, so you'll ...

Continuous Improvement Manager

Marcy, NY · On-site

$110K - $130K/yr

Continuous Improvement Manager Location: Utica, NY Industry: Liquid Cooling Component Manufacturing & Distribution Starting Salary: $110,000 + per year Competitive benefits package and career growth ...

Continuous Improvement Manager

Norfolk, VA

$91K - $122K/yr

Continuous Improvement Manager The Continuous Improvement Manager is responsible for leading, developing, and executing strategies to drive operational excellence across the medical device ...

Continuous Improvement Manager

Chicago, IL · On-site

$97K - $130K/yr

In Sedalia, Missouri, our 600,000 sq ft Center for Excellence in Manufacturing--a world-class ... Position Summary The Continuous Improvement Manager will lead operational excellence initiatives ...

Continuous Improvement Manager

Sedalia, MO · On-site

$86K - $115K/yr

Continuous Improvement Manager About PROENERGY PROENERGY is an engineering, R amp;D, and ... In Sedalia, Missouri, our 600,000 sq ft Center for Excellence in Manufacturing--a world-class ...

Continuous Improvement Manager

Houston, TX

$90K - $121K/yr

Continuous Improvement Manager About PROENERGY PROENERGY is an engineering, R amp;D, and ... In Sedalia, Missouri, our 600,000 sq ft Center for Excellence in Manufacturing--a world-class ...

Continuous Improvement Manager

Norfolk, VA · On-site

$91K - $122K/yr

Description The Continuous Improvement Manager is responsible for leading, developing, and executing strategies to drive operational excellence across the medical device manufacturing organization.

NY · On-site

$99K - $133K/yr

Located on the St. Lawrence River, Massena, NY is the center for commercial, industrial, and ... to call home. And within a two hour drive (or less) are cosmopolitan and historic Montreal and ...

The Continuous Improvement Manager is responsible for driving operational excellence initiatives across Woodgrain's manufacturing operations in Fruitland, Idaho. This position leads the development ...

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Continuous Improvement Manager

California, MO · On-site

$84K - $113K/yr

OVERVIEW The Continuous Improvement Manager will have primary responsibility for leading, managing and driving the Continuous Improvement Agenda at one of ASR's primary Operations locations.

Continuous Improvement Manager

Eastman, GA · On-site

$76K - $102K/yr

About the Role The Plant Continuous Improvement Manager is responsible for leading and driving continuous improvement initiatives across manufacturing and support functions to enhance productivity ...

Continuous Improvement Manager

Indianapolis, IN · On-site

$85K - $114K/yr

And you will coach and develop leaders and frontline teams on continuous improvement methodologies, including Daily Management, Gemba walks, Kaizen, standard work, visual management, structured ...

Continuous Improvement Manager

Eupora, MS · On-site

$78K - $105K/yr

Join Plymouth Tube as a Continuous Improvement Manage r and play a key role in driving operational excellence across our manufacturing operations. In this hands-on mill leadership position, you will ...

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Call Center Continuous Improvement Manager information

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$63.8K

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How much do call center continuous improvement manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for call center continuous improvement manager in the United States is $63,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Call Center Continuous Improvement Manager jobs?

For Call Center Continuous Improvement Manager jobs, the most frequently searched job titles are:

Infographic showing various Call Center Continuous Improvement Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $63,834 per year, or $30.7 per hour.

Continuous Improvement Manager

Norfolk, VA

$91K - $122K/yr

Full-time

Posted 13 days ago


Job description

Continuous Improvement Manager

The Continuous Improvement Manager is responsible for leading, developing, and executing strategies to drive operational excellence across the medical device manufacturing organization. This role champions Lean, Six Sigma, and problem-solving methodologies to improve product quality, reduce waste, enhance cost efficiency, and ensure regulatory compliance. The Continuous Improvement Manager partners closely with Manufacturing, Quality, Engineering, Supply Chain, and Regulatory Affairs to standardize processes and cultivate a culture of continuous improvement.

Key Responsibilities

Continuous Improvement Leadership

  • Develop and implement sitewide continuous improvement strategies aligned with business goals.
  • Facilitate Kaizen events, value stream mapping, root cause analysis (RCA), and other improvement workshops.
  • Mentor and train employees at all levels in CI tools, Lean thinking, and structured problem-solving.
  • Establish systems to monitor, measure, and report CI progress and KPIs.

Process Optimization & Waste Reduction

  • Analyze production and quality performance to identify opportunities for efficiency, cost reduction, and throughput improvements.
  • Drive initiatives using DMAIC, PDCA, 5S, standard work, and other Lean/Six Sigma methodologies.
  • Collaborate with cross-functional teams to streamline workflows, enhance equipment utilization, and improve material flow.

Quality & Regulatory Compliance

  • Ensure improvement projects support and strengthen compliance with FDA regulations (21 CFR Part 820), ISO 13485, and internal QMS requirements.
  • Partner with Quality teams to reduce defect rates, CAPA recurrence, and manufacturing variation.
  • Use data-driven approaches to ensure process capability, validation support, and risk mitigation.

Project Management

  • Plan, execute, and sustain medium-to-large scale CI projects, ensuring milestones are met.
  • Develop business cases, project charters, and ROI analyses to justify improvement initiatives.
  • Present CI updates, outcomes, and recommendations to senior leadership.

Culture & Capability Building

  • Promote a culture of operational excellence and accountability throughout the organization.
  • Create and maintain training materials, SOPs, and standardized processes.
  • Coach teams to identify waste, solve problems autonomously, and embrace continuous learning.

Required Qualifications

  • Bachelor's degree in Engineering, Manufacturing, Operations, or related field.
  • 5+ years of experience in continuous improvement, operational excellence, or process engineering within a regulated manufacturing environment (medical device preferred).
  • Strong working knowledge of Lean, Six Sigma, and structured problem-solving tools.
  • Experience working within FDA-regulated or ISO 13485 environments.
  • Demonstrated success leading CI projects and cross-functional teams.
  • Excellent analytical, communication, facilitation, and change-management skills.
  • Familiarity with statistical software (Minitab, JMP, etc.).
  • Experience with automation, digital manufacturing tools, or Industry 4.0 technologies.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.