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Call Center Collection Jobs (NOW HIRING)

Rose International

Call Center Specialist

Winterville, NC · On-site

$15 - $19/hr

Call Center Specialist Our client is seeking a Call Center Specialist to collect delinquent ... Meet performance expectations for collection efforts for assigned accounts based upon individual ...

City of New York

Call Center Manager

Manhattan, NY · Hybrid

The Collection Division's Parking/ECB Unit is seeking an experienced professional with a strong background in debt collection and team management to serve as the Manager of the Call Center Unit. The ...

City of New York

Call Center Manager

Manhattan, NY · On-site

$100K - $125K/yr

The Collection Division's Parking/ECB Unit is seeking an experienced professional with a strong background in debt collection and team management to serve as the Manager of the Call Center Unit. The ...

Service Gurus Inc

Call Center Representative

Buffalo, NY · On-site

$15 - $25/hr

Service Gurus is seeking to hire 10 experienced Debt Collection in Charlotte NC with proven track ... We specialize in call center job placements such as sales and debt collections. We operate from ...

Service Gurus Inc

Call Center Representative

Charlotte, NC · On-site

$15 - $25/hr

Service Gurus is seeking to hire 10 experienced Debt Collection in Charlotte NC with proven track ... We specialize in call center job placements such as sales and debt collections. We operate from ...

Service Gurus Inc

Call Center Representative

Atlanta, GA · On-site

$15 - $25/hr

Service Gurus is seeking to hire 10 experienced Debt Collection in Charlotte NC with proven track ... We specialize in call center job placements such as sales and debt collections. We operate from ...

City of New York

Call Center Manager

Manhattan, NY · Hybrid

The Collection Division's Parking/ECB Unit is seeking an experienced professional with a strong background in debt collection and team management to serve as the Manager of the Call Center Unit. The ...

SlingShot Connections

Be Seen First

Call Center Collection Agent | Remote - Texas Only

Houston, TX · Remote

$14/hr

Candidates must have direct, full-cycle collections experience and be comfortable handling high-volume outbound collection calls, negotiating payments, resolving delinquent accounts, and maintaining ...

Auberge Collection

Call Center Agent

Aspen, CO · On-site

$23/hr

Additional Information About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted ...

Auberge Collection

Call Center Agent

Aspen, CO · On-site

$23/hr

Additional Information About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted ...

Auberge Collection

Call Center Agent

Aspen, CO · On-site

$23/hr

Additional Information About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted ...

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Call Center Collection information

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How much do call center collection jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for call center collection in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What cities are hiring for Call Center Collection jobs?

Cities with the most Call Center Collection job openings:

What states have the most Call Center Collection jobs?

States with the most job openings for Call Center Collection jobs include:

What are popular job titles related to Call Center Collection jobs?

For Call Center Collection jobs, the most frequently searched job titles are:

Infographic showing various Call Center Collection job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Collection Rep - In Office

Nashua, NH • On-site

Active/Balanced Healthcare Receivables LLC
See more jobs at Active/Balanced Healthcare Receivables LLCexternal

$18.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Description

Call Center Representative - Full-Time OnsiteMake a Difference in Healthcare While Building Your Career

Join our dedicated team in Nashua, New Hampshire, where you'll play a vital role in helping healthcare providers and first responders while enjoying outstanding benefits and job security.  We may be in the business of collecting debt but we put the patients first.  We are looking for people who can handle the high pace while treating each caller with empathy and respect.


OUTSTANDING BENEFITS PACKAGE (30+ hours/week)


Benefits Starting First of Month After 30 Days:
  • FREE Virtual Healthcare for you and your entire household through AllyHealth
    • Primary care, urgent care, dermatology, mental health services
    • Scheduled therapy, psychiatry visits, life coaching
    • ZERO co-pays - completely free to employees
  • Employee Assistance Program - free counseling and support for you and family
Health Insurance - Anthem BCBS with 3 plan options (company covers up to 55%)
  • Dental - Delta Dental ($2,000 annual coverage)
  • Vision - EyeMed coverage
  • Short-Term/Long-Term Disability & Life Insurance - Principal plan with guaranteed acceptance
Benefits After 90 Days:
  • Paid Birthday Off - celebrate your special day
  • 3 Weeks PTO - accrued bi-weekly
  • Paid Holidays
Benefits After 1 Year:
  • 401(k) Plan - 100% employer match up to 4% of salary (100% vested immediately)
Your Role: Medical Call Center Representative

Work directly with consumers to resolve medical billing matters through professional negotiation and communication:

Primary Responsibilities:
  • Account Resolution - Contact consumers to negotiate payment in full, settlement options, and payment arrangements
  • Strategic Negotiation - Review account information and ask probing questions to understand consumer situations and overcome payment objections
  • Skip Tracing - Execute verbal skip tracing procedures to locate consumers, including gathering updated contact and employment information
  • Documentation - Maintain accurate records by updating consumer information, call results, and detailed notes in our system
  • Professional Communication - Leave compliant voicemail messages using mandated scripts
  • Regulatory Compliance - Strictly adhere to HIPAA, FDCPA, TCPA, PCI-DSS, and all Federal and State Consumer Protection Laws
  • Performance Standards - Meet and maintain established KPI (Key Performance Indicator) levels


Work Environment & Schedule

Schedule: Monday-Friday, 8:00 AM or 8:30 AM start time (based on staffing needs)

Environment:

  • Climate-controlled office setting
  • Assigned cubicle workspace
  • Primarily sedentary role (95% seated)
  • Occasional light lifting (under 5 lbs)
  • Building has stairs to access different areas
Ready to Join Our Team?

We're looking for reliable team members who understand the importance of consistency in our consumer-focused environment and can maintain professional standards while meeting performance expectations. 


BHR is an equal opportunity employer committed to workplace diversity and inclusion. Reasonable accommodations available for qualified individuals with disabilities.

Requirements

What We're Looking For
Required Qualifications:
  • Computer Proficiency - Ability to operate personal computers and office applications
  • Training Completion - Must complete Basic Training and pass all required testing
  • Insurance Knowledge - Basic understanding of health insurance, motor vehicle insurance, and worker's compensation insurance is helpful
  • Communication Excellence - Strong verbal and written communication skills
  • Professional Demeanor - Ability to respond to questions tactfully and professionally
  • Interpersonal Skills - Strong human relations abilities for consumer interactions
  • Performance-Oriented - Ability to meet and maintain KPI performance levels
Personal Qualities:
  • Honest, authentic, and hardworking
  • Professional and empathetic approach to consumer interactions
  • Detail-oriented with strong organizational skills
  • Team player with positive attitude
  • Resilient and able to handle challenging conversations

Apply