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Call Center Associate Jobs in Rosedale, NY (NOW HIRING)

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Call Center Representative

Brooklyn, NY · On-site

$22 - $24/hr

We're seeking a Call Center Representative who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future ...

HireTalent

TEMP_NEO_Call Center Representative

Manhattan, NY · On-site

$17.75 - $22/hr

Call Center Representative Find a call center rep in New York with healthcare industry experience - we need someone with high volume calling experience with at least 4 years. Additional requirements ...

Medix

Call Center Representative

New York, NY · On-site

$20 - $24/hr

About the Role We are seeking a compassionate, customer-focused Call Center Representative to join our onsite team and serve as the primary voice and first point of contact for our patients. In this ...

Bartlett Dairy, Inc.

Call Center Representative

Jamaica, NY

$16.75 - $21/hr

You will be working in a call center within our distribution center located in Jamaica NY. WORK SCHEDULE: * Full time * 10am - 6pm * Sunday + weekday * Must be able to work every Saturday BENEFITS ...

CVS Health

Sales Call Center Representative

New York, NY · Remote

$15 - $32.31/hr

Sales Call Center Representative I Company: Oak Street Health Location: Remote Role Description: This role is for a talented and competitive, full-time telemarketing Call Center Representative who ...

Bartlett Dairy, Inc.

Call Center Representative

Jamaica, NY

$16.75 - $21/hr

You will be working in a call center within our distribution center located in Jamaica NY. WORK SCHEDULE: * Full time * 10am - 6pm * Sunday + weekday * Must be able to work every Saturday BENEFITS ...

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Call Center Associate information

See Rosedale, NY salary details

$9

$17

$21

How much do call center associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for call center associate in Rosedale, NY is $17.62, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $19.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center associate?

To thrive as a Call Center Associate, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, multi-line phone systems, and basic computer applications is often required. Patience, active listening, and a calm demeanor under pressure are standout soft skills in this role. These competencies are essential for efficiently handling high volumes of customer inquiries, resolving issues, and ensuring customer satisfaction.

What is the difference between Call Center Associate vs Customer Service Representative?

AspectCall Center AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, inbound/outbound callsCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, techRetail, healthcare, banking
Common Search & ComparisonYesYes

Both roles involve assisting customers via phone, email, or chat, often requiring similar skills and training. The main difference is that Call Center Associates typically work in dedicated call centers handling high call volumes, while Customer Service Representatives may work in various settings, including retail or healthcare, with broader responsibilities. Both positions are essential for customer support and share similar credentials and work environments.

How does a call center associate typically collaborate with other departments to resolve customer issues?

Call Center Associates frequently work with colleagues in departments such as technical support, billing, and account management to fully resolve customer concerns. When a customer's request goes beyond the associate's scope, they coordinate with these teams to gather accurate information or escalate issues appropriately. Effective communication and timely follow-ups are essential to ensure the customer's needs are met and to provide a seamless service experience. This collaboration not only helps resolve issues efficiently but also helps associates broaden their understanding of company operations.

What is a call center associate?

Call Center Associates are professionals who handle incoming and outgoing customer communications for a company, typically over the phone, but also via email, chat, or social media. They assist customers by answering questions, resolving concerns, processing orders, and providing information about products or services. A Call Center Associate plays a vital role in ensuring customer satisfaction and often serves as the first point of contact between the company and its clients. They are expected to have strong communication, problem-solving, and computer skills. The role may also require working in shifts, including evenings and weekends, depending on the company's hours of operation.
What are the most commonly searched types of Call Center jobs in Rosedale, NY? The most popular types of Call Center jobs in Rosedale, NY are:
What cities near Rosedale, NY are hiring for Call Center Associate jobs? Cities near Rosedale, NY with the most Call Center Associate job openings:
Infographic showing various Call Center Associate job openings in Rosedale, NY as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,652 per year, or $17.6 per hour.

Call Center Representative (000290)

Apidel Technologies

New York, NY • On-site

$17.50 - $22/hr

Full-time

Posted 27 days ago

Job description

Customer Service Professional who handles incoming and/or outgoing calls.
Job Responsibilities:
Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction.
Other assignment as necessary.
Extensive phone experience and computer literate.
Skills:
Required Skills & Experience:
Two (2) years of experience and Bilingual (facility specific).
Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers.
Active listening providing full attention to callers to understand their concerns and needs.
Effective problemsolving to analyze a situation, identify core issue and find effective solution.
Education:
Required Education:
High School Diploma or general education degree (GED).
Languages:
English: Read, Write, Speak
Skills:
Required
Call Center Representative, Answer Phones Schedule Appointments, Bi-Lingual, Customer Inquiries
Schedule Notes:
Call center agents need customer service skills, should have experience in a call center and payroll knowledge.
A prime candidate would have worked in a call center or in a customer service (over the phone) capacity and have been a payroll clerk, coordinator, administrator, specialist, timekeeper or manager etc., in the last few years.
They must be skilled in de-escalation, documentation, research, be organized and demonstrate ICARE values (Integrity, Compassion, Accountability, Respect, Excellence).
Shift Time:
8:00 AM-4:00 PM


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About Apidel Technologies

Sourced by ZipRecruiter

We understand that attracting, qualifying, placing, and retaining the best candidates for our clients requires exceptional talent. That’s why our highly skilled and dedicated recruitment team works tirelessly to develop lifelong associations with all candidates and clients. We prioritize helping our employees achieve their career goals while providing effective staffing solutions to our clients and candidates. At Apidel, we believe in simple yet established core values that are ingrained within each member of our team. These values are time and again illustrated in our approach to employees, candidates, and clients. Our unwavering belief that our core values of integrity, client satisfaction, innovation, and intellect distinguish us from our competitors is what drives us forward. We remain focused on improving and sustaining a measurable client satisfaction program that has created an organizational culture where our associates provide world-class service every day.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Plainfield, IL, US

Year founded

2012

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