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Call Center Associate Jobs in Rialto, CA (NOW HIRING)

The Bugman

Call Center Manager

Anaheim, CA · On-site

$65K - $85K/yr

The Call Center Manager will supervise a team of customer care representatives, establish performance standards, and implement processes that enhance the customer experience. The ideal candidate will ...

the bugman

Call Center Manager

Anaheim, CA · On-site

The Call Center Manager will supervise a team of customer care representatives, establish performance standards, and implement processes that enhance the customer experience. The ideal candidate will ...

the bugman

Call Center Manager

Anaheim, CA

$65K - $85K/yr

The Call Center Manager will supervise a team of customer care representatives, establish performance standards, and implement processes that enhance the customer experience. The ideal candidate will ...

A.D.S.

Call Center Agent

San Bernardino, CA

$17 - $20/hr

Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the initial point of contact for customers, addressing their inquiries via phone, chat, or email. -- Your ...

A.D.S.

Call Center Agent

San Bernardino, CA

$17 - $20/hr

Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the initial point of contact for customers, addressing their inquiries via phone, chat, or email. -- Your ...

Synergy Companies

Call Center Representative

Perris, CA · On-site

$16.25 - $20.25/hr

As a Call Center Representative, you will be expected to answer calls in an appropriate manner, become knowledgeable regarding programs offered (training will be provided), and promote a friendly ...

TEKsystems

Call Center Representative

Chino, CA

$20/hr

Customer Service Representative (Inbound Call Center) Overview We are hiring a Customer Service Representative to support high-volume inbound calls related to vehicle recalls, warranty inquiries, and ...

TEKsystems

Call Center Representative

Chino, CA

$20/hr

Customer Service Representative (Inbound Call Center) Overview We are hiring a Customer Service Representative to support high-volume inbound calls related to vehicle recalls, warranty inquiries, and ...

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All JobsCall Center Associate JobsCall Center Associate Jobs in Rialto, CA

Call Center Associate information

See Rialto, CA salary details

$8

$16

$20

How much do call center associate jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for call center associate in Rialto, CA is $16.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $18.56 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Center Associate, and why are they important?

To thrive as a Call Center Associate, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, multi-line phone systems, and basic computer applications is often required. Patience, active listening, and a calm demeanor under pressure are standout soft skills in this role. These competencies are essential for efficiently handling high volumes of customer inquiries, resolving issues, and ensuring customer satisfaction.

What does a call center associate do?

A call center associate handles inbound or outbound customer calls to provide support, answer questions, process orders, or resolve issues. They use communication skills, often work with customer service software, and may follow scripts or protocols to ensure consistent service. The role typically requires patience, active listening, and problem-solving abilities.

What is the difference between Call Center Associate vs Customer Service Representative?

AspectCall Center AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, inbound/outbound callsCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, techRetail, healthcare, banking
Common Search & ComparisonYesYes

Both roles involve assisting customers via phone, email, or chat, often requiring similar skills and training. The main difference is that Call Center Associates typically work in dedicated call centers handling high call volumes, while Customer Service Representatives may work in various settings, including retail or healthcare, with broader responsibilities. Both positions are essential for customer support and share similar credentials and work environments.

How does a Call Center Associate typically collaborate with other departments to resolve customer issues?

Call Center Associates frequently work with colleagues in departments such as technical support, billing, and account management to fully resolve customer concerns. When a customer's request goes beyond the associate's scope, they coordinate with these teams to gather accurate information or escalate issues appropriately. Effective communication and timely follow-ups are essential to ensure the customer's needs are met and to provide a seamless service experience. This collaboration not only helps resolve issues efficiently but also helps associates broaden their understanding of company operations.

What job makes $10,000 a month without a degree?

A Call Center Associate typically does not earn $10,000 a month without significant experience or specialized skills. High earnings in call centers are usually associated with managerial roles, sales positions, or agents handling high-value clients, often requiring advanced skills, certifications, or performance-based bonuses. Most entry-level call center jobs offer lower salaries, but top performers or those in supervisory roles can reach higher income levels over time.

What is the highest paying call center job?

The highest paying call center jobs typically involve supervisory, managerial, or specialized roles such as call center managers, operations directors, or technical support managers, which can offer salaries significantly higher than entry-level positions. These roles often require leadership skills, industry experience, and sometimes certifications, with salaries varying based on company size and location.

What are Call Center Associates?

Call Center Associates are professionals who handle incoming and outgoing customer communications for a company, typically over the phone, but also via email, chat, or social media. They assist customers by answering questions, resolving concerns, processing orders, and providing information about products or services. A Call Center Associate plays a vital role in ensuring customer satisfaction and often serves as the first point of contact between the company and its clients. They are expected to have strong communication, problem-solving, and computer skills. The role may also require working in shifts, including evenings and weekends, depending on the company's hours of operation.

Is a CSA job stressful?

A Call Center Associate (CSA) job can be stressful due to high call volumes, strict performance metrics, and the need for strong communication skills. Managing customer complaints and maintaining a positive attitude are common challenges in this role, which often requires patience and resilience.
What are the most commonly searched types of Call Center jobs in Rialto, CA? The most popular types of Call Center jobs in Rialto, CA are:
What cities near Rialto, CA are hiring for Call Center Associate jobs? Cities near Rialto, CA with the most Call Center Associate job openings:
Infographic showing various Call Center Associate job openings in Rialto, CA as of June 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,959 per year, or $16.8 per hour.

Call Center Manager

The Bugman

Anaheim, CA • On-site

$65K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Top Five Reason to work at the bugman

  • Positive & fun company culture
  • Outstanding reputation in the community
  • Capable and competent team members
  • Opportunity for advancement
  • Great pay & benefits

A Message from the President and CEO

I want to personally let you know that here at the bugman we walk our talk and live out our Core Values every day. It's not unusual to meet team members here at the bugman that have been with our company for 10, 20, 25 years. It's not by accident- we take care of our team members, and our team members take care of our customers.

If you are looking for somewhere to call home, you might have just found it - apply today!

Thank you,

Brian Olson

Company Overview

the bugman, an award winning termite and pest control company, is now seeking an experienced Call Center Manager to join our team. We're growing at a rapid pace and are looking for committed and hard working individuals dedicated to customer service. We offer competitive benefits, an awesome team culture, and a casual but professional atmosphere. If you have high standards and want to work with the "best of the best," apply with us!

We're different from other pest and termite companies - we are known in the community for having the highest standards of work, with an undisputed reputation for customer service. Since 1958, our success has been built upon professional application, the highest craftsmanship, and most importantly a team of committed and successful individuals dedicated to customer service.

This is not just a "job." We are offering a career opportunity to work with people who value your work ethic and commitment to quality work. We have very little turnover because we treat our people right!

At the bugman, we offer a fun and motivating workplace experience. People like working here! Our managers are more like coaches - they provide support and encouragement to be your best.

Check our Careers page and see for yourself!https://careers.thebugman.com/

Position Overview

We are seeking an experienced and motivated Call Center Manager to lead and oversee our customer service operations. This role is responsible for managing the day to day activities of the call center, ensuring exceptional service delivery, and driving operational efficiency. The Call Center Manager will supervise a team of customer care representatives, establish performance standards, and implement processes that enhance the customer experience.

The ideal candidate will have a strong background in call center management, excellent leadership skills, and a proven ability to optimize workflows, manage schedules, and monitor performance metrics. This position requires a hands-on approach to coaching and mentoring team members while maintaining a high standard of customer satisfaction.

As a Call Center Manager, you will

  • Lead a team of customer care representatives
  • Serve as the subject matter expert in the phone system and CRM
  • Fulfill service routes for maximum efficiency
  • Resolve customer service opportunities
  • Monitor calls to maintain our service quality
  • Collaborate with the leadership team to ensure full circle customer service
  • Maintain accurate service and team member records
  • Exhibit performance standards and values expected of your team
  • Develop and enforce call center policy and procedures
  • Provide career development for customer care representatives

Requirements

  • Bachelor's degree, MBA or related advanced degree
  • Minimum 2-3 years of experience in a Call Center Management role
  • Valid SPCB Branch 2 and 3 license is a plus
  • Ability to maintain confidentiality and handle sensitive information
  • Verifiable references
  • Successful completion of a drug screening
  • Proficient with Microsoft Office applications and CRM software

Work Schedule

  • Full Time
  • Monday through Friday
  • Availability on Saturday as needed

Attributes Needed to be Successful

  • Strong leadership and time management skills
  • Excellent communication and interpersonal skills
  • Motivated to positively affect company culture
  • Follows and supports bugman process and procedures
  • Self-starter and critical thinker
  • Dedicated to meeting deadlines and exceeding expectations
  • Able to relate to different personality styles
  • Customer focused mindset
  • Goal oriented with a sales driven approach

Competitive Benefits and Compensation

  • Earn between $65,000 to $85,000 a year, Depending on Experience
  • All expenses paid company vehicle
  • Advances licensing opportunities
  • Team member referral bonuses
  • Awards & Incentives
  • 401K Retirement Plan
  • Kaiser Medical
  • United Healthcare Dental
  • CoPower Vision
  • Vacation Pay
  • Sick Pay
  • Holiday Pay

Here at the bugman we believe that what we do makes a difference in the lives of our neighbors. We take great pride in our work, knowing that we are playing a part in keeping our community happy and pest free. We tackle challenges and solve problems with our customers in mind.

Feel free to reach out to our hiring team at (714) 294-6016 orCareers@thebugman.com.

the bugman is a drug free workplace, complies with California Fair Change Act, and an Equal Opportunity Employer. the bugman does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment decisions are by qualifications, merit, and business need.

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