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Call Center Associate Jobs in Rialto, CA (NOW HIRING)

SAC Health

Appointment Center Agent

San Bernardino, CA · On-site

$23.25 - $27.90/hr

Brand each call according to SAC Health's expectations and standards. * Communicate with patients ... Preferred: 1+ years in a Call Center or Appointment Center, ideally with medical office experience ...

SAC Health

Appointment Center Agent

San Bernardino, CA · On-site

$15.50 - $20.25/hr

Brand each call according to SAC Health's expectations and standards. * Communicate with patients ... Preferred: 1+ years in a Call Center or Appointment Center, ideally with medical office experience ...

SAC Health

Appointment Center Agent

San Bernardino, CA

$15.50 - $20.25/hr

Brand each call according to SAC Health's expectations and standards. * Communicate with patients ... Preferred: 1+ years in a Call Center or Appointment Center, ideally with medical office experience ...

Integrated Resources INC

Customer Service Associate

Orange, CA · On-site

$15.50 - $21.25/hr

Customer Service High School (Required) Associates Bachelors GED (Required) KEY SKILLS: - Must be comfortable working in a Call Center environment - Must have Call Center experience, at least one ...

Integrated Resources INC

Customer Service Associate

Orange, CA · On-site

$15.50 - $21.25/hr

Associates Bachelors GED (Required) * Must be flexible in scheduling and comfortable with change as ... Must have Call Center experience, at least one year. * Able to multi-task taking calls * Try to ...

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Call Center Associate information

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How much do call center associate jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for call center associate in Rialto, CA is $16.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $18.56 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Center Associate, and why are they important?

To thrive as a Call Center Associate, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, multi-line phone systems, and basic computer applications is often required. Patience, active listening, and a calm demeanor under pressure are standout soft skills in this role. These competencies are essential for efficiently handling high volumes of customer inquiries, resolving issues, and ensuring customer satisfaction.

What does a call center associate do?

A call center associate handles inbound or outbound customer calls to provide support, answer questions, process orders, or resolve issues. They use communication skills, often work with customer service software, and may follow scripts or protocols to ensure consistent service. The role typically requires patience, active listening, and problem-solving abilities.

What is the difference between Call Center Associate vs Customer Service Representative?

AspectCall Center AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, inbound/outbound callsCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, techRetail, healthcare, banking
Common Search & ComparisonYesYes

Both roles involve assisting customers via phone, email, or chat, often requiring similar skills and training. The main difference is that Call Center Associates typically work in dedicated call centers handling high call volumes, while Customer Service Representatives may work in various settings, including retail or healthcare, with broader responsibilities. Both positions are essential for customer support and share similar credentials and work environments.

How does a Call Center Associate typically collaborate with other departments to resolve customer issues?

Call Center Associates frequently work with colleagues in departments such as technical support, billing, and account management to fully resolve customer concerns. When a customer's request goes beyond the associate's scope, they coordinate with these teams to gather accurate information or escalate issues appropriately. Effective communication and timely follow-ups are essential to ensure the customer's needs are met and to provide a seamless service experience. This collaboration not only helps resolve issues efficiently but also helps associates broaden their understanding of company operations.

What job makes $10,000 a month without a degree?

A Call Center Associate typically does not earn $10,000 a month without significant experience or specialized skills. High earnings in call centers are usually associated with managerial roles, sales positions, or agents handling high-value clients, often requiring advanced skills, certifications, or performance-based bonuses. Most entry-level call center jobs offer lower salaries, but top performers or those in supervisory roles can reach higher income levels over time.

What is the highest paying call center job?

The highest paying call center jobs typically involve supervisory, managerial, or specialized roles such as call center managers, operations directors, or technical support managers, which can offer salaries significantly higher than entry-level positions. These roles often require leadership skills, industry experience, and sometimes certifications, with salaries varying based on company size and location.

What are Call Center Associates?

Call Center Associates are professionals who handle incoming and outgoing customer communications for a company, typically over the phone, but also via email, chat, or social media. They assist customers by answering questions, resolving concerns, processing orders, and providing information about products or services. A Call Center Associate plays a vital role in ensuring customer satisfaction and often serves as the first point of contact between the company and its clients. They are expected to have strong communication, problem-solving, and computer skills. The role may also require working in shifts, including evenings and weekends, depending on the company's hours of operation.

Is a CSA job stressful?

A Call Center Associate (CSA) job can be stressful due to high call volumes, strict performance metrics, and the need for strong communication skills. Managing customer complaints and maintaining a positive attitude are common challenges in this role, which often requires patience and resilience.
What are the most commonly searched types of Call Center jobs in Rialto, CA? The most popular types of Call Center jobs in Rialto, CA are:
What cities near Rialto, CA are hiring for Call Center Associate jobs? Cities near Rialto, CA with the most Call Center Associate job openings:
Infographic showing various Call Center Associate job openings in Rialto, CA as of June 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,959 per year, or $16.8 per hour.

Bilingual Spanish Sales Associate

One Stop Solutions Inc

Riverside, CA • On-site

$14/hr

Part-time

Posted 5 days ago

Job description

We are seeking a Call Center Sales Associate to join our team! A Great Opportunity for Experienced Sale Professionals For an Authorized AT&T Call Center You will be responsible for closing sales.

Position Description: Acquire new customers in pre-determined territories. Prepare and execute customer sales application and arrange delivery. Responsible for meeting predetermined sales objectives. responsible for performing all work-related tasks in compliance with company policy.
Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Position requirements:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • High school diploma or equivalent
  • Proven sales skills through 1-2 years related experience
  • Neat and professional appearance
  • Ambitious and have ability to work independently with limited supervision
  • Bilingual Spanish - English

Compensation:

Hourly rate $14 plus commission. This is a sales opportunity with tremendous income possibilities. Representatives earn commission on each customer signed plus productivity incentives

Company Description

Family owned and operated call center seeking to grow into more offices and keep expanding with our team in mind.