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Call Center Associate Jobs in Oak Ridge, TN (NOW HIRING)

One, Inc.

Customer Service, Team Lead

Knoxville, TN · On-site

Associate degree OR 2+ years relevant experience preferred * Insurance experience is preferred * Experience with MS Office, Google Suite, CRM applications * Call Center or Customer Service experience ...

Covenant Health

RELEASE INFORMATION SPEC

Knoxville, TN · On-site

$15.50 - $20.50/hr

The HIM Administration Call Center is responsible for telephone reception and facsimile requests of ... Preference may be given to individuals possessing an Associate's degree in a directly-related field ...

Covenant Health

RELEASE INFORMATION SPEC

Knoxville, TN

$15.50 - $20.50/hr

The HIM Administration Call Center is responsible for telephone reception and facsimile requests of ... Preference may be given to individuals possessing an Associate's degree in a directly-related field ...

Covenant Health

RELEASE INFORMATION SPEC

Knoxville, TN

$15.50 - $20.50/hr

The HIM Administration Call Center is responsible for telephone reception and facsimile requests of ... Preference may be given to individuals possessing an Associate's degree in a directly-related field ...

Covenant Health

RELEASE INFORMATION SPEC

Knoxville, TN

$15.50 - $20.50/hr

The HIM Administration Call Center is responsible for telephone reception and facsimile requests of ... Preference may be given to individuals possessing an Associate's degree in a directly-related field ...

Covenant Health

RELEASE INFORMATION SPEC

Knoxville, TN · On-site

$15.50 - $20.50/hr

The HIM Administration Call Center is responsible for telephone reception and facsimile requests of ... Preference may be given to individuals possessing an Associate's degree in a directly-related field ...

Covenant Health

RELEASE INFORMATION SPEC

Knoxville, TN · On-site

$15.50 - $20.50/hr

The HIM Administration Call Center is responsible for telephone reception and facsimile requests of ... Preference may be given to individuals possessing an Associate's degree in a directly-related field ...

Compass Group

NUTRITION OPERATOR

Knoxville, TN · On-site

$16.50/hr

Previous call center, customer service, and Microsoft Office experience is required. * Perks: Paid ... Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace ...

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All JobsCall Center Associate JobsCall Center Associate Jobs in Oak Ridge, TN

Call Center Associate information

See Oak Ridge, TN salary details

$8

$16

$19

How much do call center associate jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for call center associate in Oak Ridge, TN is $16.02, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $17.69 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Center Associate, and why are they important?

To thrive as a Call Center Associate, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, multi-line phone systems, and basic computer applications is often required. Patience, active listening, and a calm demeanor under pressure are standout soft skills in this role. These competencies are essential for efficiently handling high volumes of customer inquiries, resolving issues, and ensuring customer satisfaction.

What does a call center associate do?

A call center associate handles inbound or outbound customer calls to provide support, answer questions, process orders, or resolve issues. They use communication skills and may utilize customer service software to document interactions and ensure customer satisfaction.

What is the difference between Call Center Associate vs Customer Service Representative?

AspectCall Center AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, inbound/outbound callsCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, techRetail, healthcare, banking
Common Search & ComparisonYesYes

Both roles involve assisting customers via phone, email, or chat, often requiring similar skills and training. The main difference is that Call Center Associates typically work in dedicated call centers handling high call volumes, while Customer Service Representatives may work in various settings, including retail or healthcare, with broader responsibilities. Both positions are essential for customer support and share similar credentials and work environments.

What jobs pay 4000 a week without a degree?

A Call Center Associate typically does not earn $4,000 a week without additional experience or specialized skills. High-paying roles that can reach this level without a degree are rare and often involve sales, real estate, or entrepreneurship, which rely on commissions, performance, or business ownership rather than formal education. Most jobs paying this amount require significant experience, certifications, or entrepreneurial effort rather than entry-level positions.

How does a Call Center Associate typically collaborate with other departments to resolve customer issues?

Call Center Associates frequently work with colleagues in departments such as technical support, billing, and account management to fully resolve customer concerns. When a customer's request goes beyond the associate's scope, they coordinate with these teams to gather accurate information or escalate issues appropriately. Effective communication and timely follow-ups are essential to ensure the customer's needs are met and to provide a seamless service experience. This collaboration not only helps resolve issues efficiently but also helps associates broaden their understanding of company operations.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as Call Center Manager or Operations Manager, which can offer salaries significantly higher than entry-level associate positions. These roles often require leadership skills, experience, and sometimes specialized certifications, and they may involve overseeing large teams or complex operations.

What are Call Center Associates?

Call Center Associates are professionals who handle incoming and outgoing customer communications for a company, typically over the phone, but also via email, chat, or social media. They assist customers by answering questions, resolving concerns, processing orders, and providing information about products or services. A Call Center Associate plays a vital role in ensuring customer satisfaction and often serves as the first point of contact between the company and its clients. They are expected to have strong communication, problem-solving, and computer skills. The role may also require working in shifts, including evenings and weekends, depending on the company's hours of operation.

How can I make $2000 a week working from home?

A Call Center Associate can potentially earn $2000 a week by working full-time hours, often 40 or more hours, and earning commissions or bonuses in addition to base pay. Developing strong communication skills, using relevant tools like CRM software, and gaining experience can help increase earning potential, but high weekly earnings typically require advanced roles or additional responsibilities.
What are the most commonly searched types of Call Center jobs in Oak Ridge, TN? The most popular types of Call Center jobs in Oak Ridge, TN are:
What cities near Oak Ridge, TN are hiring for Call Center Associate jobs? Cities near Oak Ridge, TN with the most Call Center Associate job openings:
Infographic showing various Call Center Associate job openings in Oak Ridge, TN as of July 2026, with employment types broken down into 1% As Needed, 64% Full Time, 33% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $33,330 per year, or $16 per hour.

Guest Service Associate

European Wax Center - Knoxville Bearden

Knoxville, TN • On-site

$15/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Full Job Description

Beauty Advisor/Sales Associate

$15-$20

LOVE TO HELP OTHERS LOOK AND FEEL GORGEOUS? JOIN OUR TEAM!

Are you passionate about people and beauty? Are you naturally confident and outgoing? Does the idea of earning excellent commission drive you? If so, you need to join our team!

Turn your passion into a rewarding role with our growing team at European Wax Center! We're in the business of Revealing Beautiful Skin, and with your help, we'll give guests a reason to walk in, and strut out.

Here’s why you should come work with us: 

· We believe that happy employees make happy guests, so you can expect a fun, upbeat, flexible work environment.

· We believe work should be interesting, so we’ll help you continuously develop new skills.

· We believe in promoting from within, so you’ll have opportunities for advancement.

Here’s what you need to bring to the table: 

  • An upbeat attitude & committed to delighting our guests and—of course—having fun while being awesome!
  • Educating guests on the benefits of waxing and our wax packages.
  • Scheduling and confirming reservations and managing guest flow throughout the day.
  • Ability to work in a fun, fast-paced environment.
  • Ability to work a flexible schedule including nights and weekends, because that’s when we’re busy.
  • Ability to work in both locations.

As a Beauty Advisor/Sales Associate, you'll have the drive and dedication to hit the ground running. Our comprehensive training will provide you with all the tools you will need and to show our appreciation, we offer great pay and performance incentives throughout your career!

About the Role

As a Guest Service Associate at European Wax Center, you’ll use your expertise to ensure every moment is an opportunity for confidence! We seek a special person who can lead with care and integrity, is committed to delighting our guests and—of course—having fun while being awesome!

We’ll equip you with the tools you need to work effectively and be a champion for people. It's an opportunity to be a part of a team of experts, promote innovative products and services, and experience state-of-the-art technology and proven training to advance your leadership skills.

You belong with a brand that is THE LEADER IN WAXING and strives to create a culture that empowers every associate to be their best self, so every person who walks through our doors leaves feeling confident in themselves and us. Take the next step in your career today!

Tentative Weekday shifts are as follows 8:30am - 2:00pm and 2:00 - 8:00 pm, Saturdays 7:30am - 4:00pm with an hour lunch. and Sundays 9:30am - 6:00pm with an hour lunch.

Perks & Benefits

  • Free Waxing!
  • Discount at Elements Massage
  • Discounts on retail products.
  • Referral program.
  • Medical, Dental, and Vision Insurance
  • Health Savings Account
  • Performance-based  (bi-weekly)
  • Vacation Pay
  • Sick/personal time
  • 401K

European Wax Center currently has two locations in Knoxville.

About European Wax Center

European Wax Center®, a leading beauty lifestyle brand franchise founded in 2004 by the Coba brothers, offers guests a full suite of waxing services, as well as a proprietary line of beauty products in the skincare, body, and brow categories. EWC provides guests with a modern environment for a comfortable and luxurious experience, which is focused on EWC’s vision of Revealing Beautiful Skin®, through exceptional services by professionally trained and certified waxing experts. So confident in the experience, EWC offers first-time guests a free wax on some of its most popular services. EWC prides itself on its unique franchise business model and its network of more than 800 centers across the U.S.

For more information about EWC, visit: http://www.waxcenter.com/careers

Education and Experience

  • High school diploma required.1-3 years of experience in a call center or retail environment preferred

Compensation

  • Starting base pay is $15 per hour, plus commission.

European Wax Center is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.

This job description is a general description of essential job functions. It is not intended to describe all duties someone in this position may perform. All employees of EWC and operating subsidiaries are expected to perform tasks as assigned by supervisory/management personnel, regardless of job title or routine job duties.

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