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Call Center Associate Jobs in Jackson, TN (NOW HIRING)

RENT ONE

Client Retention Specialist

Brownsville, TN · On-site

$14.50 - $15.50/hr

... call center, or collections experience in retail environment helpful, but not required. Must have ... ALTERNATIVE JOB TITLES Customer Success Associate, Account Manager, Client Relationship Associate ...

RENT ONE

Client Retention Specialist

Humboldt, TN · On-site

$13 - $14/hr

Customer service, sales, call center, or collections experience in retail environment helpful, but ... ALTERNATIVE JOB TITLES Customer Success Associate, Account Manager, Client Relationship Associate ...

Rent One

Client Retention Specialist

Humboldt, TN · On-site

$12.75 - $17.50/hr

Customer service, sales, call center, or collections experience in retail environment helpful, but ... ALTERNATIVE JOB TITLES Customer Success Associate, Account Manager, Client Relationship Associate ...

RENT ONE

Client Retention Specialist

Brownsville, TN · On-site

$14.50 - $15.50/hr

Customer service, sales, call center, or collections experience in retail environment helpful, but ... ALTERNATIVE JOB TITLES Customer Success Associate, Account Manager, Client Relationship Associate ...

RENT ONE

Client Retention Specialist

Humboldt, TN · On-site

$13 - $14/hr

... call center, or collections experience in retail environment helpful, but not required. Must have ... ALTERNATIVE JOB TITLES Customer Success Associate, Account Manager, Client Relationship Associate ...

Rent One

Client Retention Specialist

Brownsville, TN · On-site

$11.50 - $15.50/hr

Customer service, sales, call center, or collections experience in retail environment helpful, but ... ALTERNATIVE JOB TITLES Customer Success Associate, Account Manager, Client Relationship Associate ...

West Tennessee Healthcare

Transfer Center RN

Jackson, TN · On-site

Employee is subject to call back and overtime as required by the hospital. ESSENTIAL JOB FUNCTIONS ... Such proficiency as normally acquired through completion of an Associate, Diploma or Baccalaureate ...

West Tennessee Healthcare

Transfer Center RN

Jackson, TN · On-site

Employee is subject to call back and overtime as required by the hospital. ESSENTIAL JOB FUNCTIONS ... Such proficiency as normally acquired through completion of an Associate, Diploma or Baccalaureate ...

AdaptHealth, LLC

Operations Specialist

Jackson, TN · On-site

High School Diploma, Associate's degree in relatable field, Healthcare Administration, Business ... Experience in management, administrative, clerical, insurance, billing, claims, call center, or ...

AdaptHealth LLC

Operations Specialist

Jackson, TN · On-site

High School Diploma, Associate's degree in relatable field, Healthcare Administration, Business ... Experience in management, administrative, clerical, insurance, billing, claims, call center, or ...

West Tennessee Healthcare

Radiology (JRA)

Jackson, TN

$34.75 - $47.25/hr

Jackson Radiology Associates (JRA) has been the premiere private Radiology provider in West TN ... Call is 1:4, $2,000 per shift. Volumes average 13,000+ per physician annually. Excellent Clinical ...

West Tennessee Healthcare

Med Lab Tech II

Bolivar, TN · On-site

Employee is subject to call back and overtime as required by the hospital. ESSENTIAL JOB FUNCTIONS ... Demonstrates competence in all areas of assigned cost center plus in depth knowledge and ...

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Call Center Associate information

See Jackson, TN salary details

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How much do call center associate jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for call center associate in Jackson, TN is $15.90, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $17.55 per hour, depending on experience, location, and employer.

What is a call center associate?

Call Center Associates are professionals who handle incoming and outgoing customer communications for a company, typically over the phone, but also via email, chat, or social media. They assist customers by answering questions, resolving concerns, processing orders, and providing information about products or services. A Call Center Associate plays a vital role in ensuring customer satisfaction and often serves as the first point of contact between the company and its clients. They are expected to have strong communication, problem-solving, and computer skills. The role may also require working in shifts, including evenings and weekends, depending on the company's hours of operation.

What are the key skills and qualifications needed to thrive as a call center associate?

To thrive as a Call Center Associate, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, multi-line phone systems, and basic computer applications is often required. Patience, active listening, and a calm demeanor under pressure are standout soft skills in this role. These competencies are essential for efficiently handling high volumes of customer inquiries, resolving issues, and ensuring customer satisfaction.

How does a call center associate typically collaborate with other departments to resolve customer issues?

Call Center Associates frequently work with colleagues in departments such as technical support, billing, and account management to fully resolve customer concerns. When a customer's request goes beyond the associate's scope, they coordinate with these teams to gather accurate information or escalate issues appropriately. Effective communication and timely follow-ups are essential to ensure the customer's needs are met and to provide a seamless service experience. This collaboration not only helps resolve issues efficiently but also helps associates broaden their understanding of company operations.

What is the difference between Call Center Associate vs Customer Service Representative?

AspectCall Center AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, inbound/outbound callsCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, techRetail, healthcare, banking
Common Search & ComparisonYesYes

Both roles involve assisting customers via phone, email, or chat, often requiring similar skills and training. The main difference is that Call Center Associates typically work in dedicated call centers handling high call volumes, while Customer Service Representatives may work in various settings, including retail or healthcare, with broader responsibilities. Both positions are essential for customer support and share similar credentials and work environments.

What are the most commonly searched types of Call Center jobs in Jackson, TN?

The most popular types of Call Center jobs in Jackson, TN are:

What cities near Jackson, TN are hiring for Call Center Associate jobs?

Cities near Jackson, TN with the most Call Center Associate job openings:

Infographic showing various Call Center Associate job openings in Jackson, TN as of August 2026, with employment types broken down into 1% As Needed, 61% Full Time, 34% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,081 per year, or $15.9 per hour.

Remote Customer Service Representative

Jackson, TN • Remote

Liveops
Recruiting and Staffing Services • 201 - 500 employees
Learn more about Liveopsexternal

$20/hr

Contractor

Re-posted 12 days ago

Job description

Tax Software Support – Independent Contractor

Location: Remote (US-Based)

Apply today to join the 1/5/26 certification class and lock in your spot for tax season success. Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide support services.
  • Set your own schedule.
  • Provide a distraction-free home office.
  • Provide your own home office equipment.
  • Handle customer calls, assess needs, and solve problems.
Requirements
  • Experience taking inbound and outbound calls.
  • Computer skills, including navigating multiple systems and documenting call notes.
  • Strong communication skills and the ability to connect with diverse individuals.
  • Ability to sit for long periods.
  • Patience and empathy.
  • Ability to provide services pursuant to your contract independently.
Preferred Qualifications
  • Available to provide services on April 14 and 15.
  • Comfortable using video chat and screen-sharing tools.
  • Adaptable to changing procedures and tech challenges.
  • Experience with inbound/outbound customer support; call center experience is a plus.
Hours
  • Choose your own schedule by self-scheduling 30-minute blocks or commits.
  • Hours of Operation (Jan–Apr): 7 days/week, 8:00 AM – 12:00 AM ET.
  • Client seeks agents who can support a minimum of 80 commits/month (Jan–Apr), with 10+ commits on April 14 and 12+ commits on April 15.
Compensation
  • Submit invoices and receive payment for completed services pursuant to contract.
  • Invoice $0.34 per minute of talk time for providing services January–April.
  • Agents new to the program may be eligible for a $200 incentive for meeting client metrics through Tax Day.
  • Additional performance-based pay may be announced during the season.
  • ICs are responsible for their own taxes and expenses.
  • Earn up to $20/hour; earnings vary and are not guaranteed.
Computer Requirements
  • CPU: Intel i5/i7/i9 (8th Gen+) or AMD Ryzen 5/7/9 (2nd Gen+).
  • Internet: Wired connection required (Wi-Fi and Satellite not permitted); minimum 20 Mbps download and 5 Mbps upload.
  • OS: Windows 11 (64-bit); Macs, Chromebooks, and Tablets are not compatible.
  • Equipment: Dual monitors required (1920×1080), USB headset required, webcam required.
  • Review the Liveops Mobile Device and Security Requirements
Application and Certification Process
  • Complete an application and pass a background check.
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete program-specific certifications.
Background Check

For a limited time, it’s only $20. Background check requires a non-refundable fee paid to the vendor. View background requirements

Important Notes
  • Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom sessions.
  • Certification sessions are normally scheduled between 10:00 AM ET and 8:00 PM ET, but actual session times and lengths will vary.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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