ZipRecruiter

Log In

1

Call Center Associate Jobs in New Rochelle, NY (NOW HIRING)

Michelsgaming

Call Center representative

New York, NY · On-site

$17.50 - $22/hr

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Michelsgaming

Call Center representative

Manhattan, NY · On-site

$17.75 - $22/hr

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Sew Eyes Inc

Call Center Representative

Bronx, NY · On-site

$16.75 - $20.75/hr

Bonus based on performance Flexible schedule Training & development Benefits/Perks Competitive Compensation Job Summary We are seeking a friendly and professional Call Center Representative to join ...

Sew Eyes Inc

Call Center Representative

Bronx, NY · On-site

$16.25/hr

Competitive Compensation Job Summary We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with ...

Michels Gaming

Call Center representative

New York, NY · On-site

$17.50 - $22/hr

We are seeking a Call Center Representative to join our team. You will be responsible for helping customers by providing product and service information and resolving technical issues.

BAMM USA

Call Center Representative

Manhattan, NY · On-site

$17.75 - $22/hr

Position Summary We are seeking a customer-focused Call Center Representative to provide exceptional service and support to our shareholders. This role involves managing inbound and outbound calls ...

HireTalent

TEMP_NEO_Call Center Representative

Manhattan, NY · On-site

$17.75 - $22/hr

Call Center Representative Find a call center rep in New York with healthcare industry experience - we need someone with high volume calling experience with at least 4 years. Additional requirements ...

Medix

Call Center Representative

New York, NY · On-site

$20 - $24/hr

About the Role We are seeking a compassionate, customer-focused Call Center Representative to join our onsite team and serve as the primary voice and first point of contact for our patients. In this ...

previous page

Showing results 41-60

All JobsCall Center Associate JobsCall Center Associate Jobs in New Rochelle, NY

Call Center Associate information

See New Rochelle, NY salary details

$9

$17

$21

How much do call center associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for call center associate in New Rochelle, NY is $17.25, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $19.04 per hour, depending on experience, location, and employer.

What is a call center associate?

Call Center Associates are professionals who handle incoming and outgoing customer communications for a company, typically over the phone, but also via email, chat, or social media. They assist customers by answering questions, resolving concerns, processing orders, and providing information about products or services. A Call Center Associate plays a vital role in ensuring customer satisfaction and often serves as the first point of contact between the company and its clients. They are expected to have strong communication, problem-solving, and computer skills. The role may also require working in shifts, including evenings and weekends, depending on the company's hours of operation.

What are the key skills and qualifications needed to thrive as a call center associate?

To thrive as a Call Center Associate, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, multi-line phone systems, and basic computer applications is often required. Patience, active listening, and a calm demeanor under pressure are standout soft skills in this role. These competencies are essential for efficiently handling high volumes of customer inquiries, resolving issues, and ensuring customer satisfaction.

How does a call center associate typically collaborate with other departments to resolve customer issues?

Call Center Associates frequently work with colleagues in departments such as technical support, billing, and account management to fully resolve customer concerns. When a customer's request goes beyond the associate's scope, they coordinate with these teams to gather accurate information or escalate issues appropriately. Effective communication and timely follow-ups are essential to ensure the customer's needs are met and to provide a seamless service experience. This collaboration not only helps resolve issues efficiently but also helps associates broaden their understanding of company operations.

What is the difference between Call Center Associate vs Customer Service Representative?

AspectCall Center AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, inbound/outbound callsCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, techRetail, healthcare, banking
Common Search & ComparisonYesYes

Both roles involve assisting customers via phone, email, or chat, often requiring similar skills and training. The main difference is that Call Center Associates typically work in dedicated call centers handling high call volumes, while Customer Service Representatives may work in various settings, including retail or healthcare, with broader responsibilities. Both positions are essential for customer support and share similar credentials and work environments.

What are the most commonly searched types of Call Center jobs in New Rochelle, NY?

The most popular types of Call Center jobs in New Rochelle, NY are:

What cities near New Rochelle, NY are hiring for Call Center Associate jobs?

Cities near New Rochelle, NY with the most Call Center Associate job openings:

Infographic showing various Call Center Associate job openings in New Rochelle, NY as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,875 per year, or $17.2 per hour.

Call Center representative

Michelsgaming

New York, NY • On-site

$17.50 - $22/hr

Full-time

Re-posted yesterday

Job description

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:
  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Apply