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Call Center Agent Jobs in Springville, UT (NOW HIRING)

Young Living Essential Oils

Member Services Agent

Lehi, UT · On-site

$14 - $18.50/hr

The Member Services Agent is an entry-level team member responsible for providing timely and ... contact center environment preferred. Required Education and Experience * High school diploma or ...

1-800 Contacts

General Call Center Positions

Draper, UT · On-site +1

$15 - $18.75/hr

This isn't your average call center job; it's a career where you can thrive, grow, and be part of a winning team. Sound like you? Apply now, and let's see if we're a perfect fit Approved remote ...

1-800 Contacts

General Call Center Positions

Draper, UT · On-site +1

$12 - $15/hr

This isn't your average call center job; it's a career where you can thrive, grow, and be part of a winning team. Sound like you? Apply now, and let's see if we're a perfect fit Approved remote ...

Russell Tobin

Call Center Representative

Lehi, UT · On-site

$18 - $19.80/hr

Job Opportunity: Member Advocate Location: Lehi UT Pay Rate: $18-19.80/hour Work Location & Schedule * Hybrid contract position based in Lehi, UT. * Monday and Tuesday onsite each week. * Remaining ...

Camping World

Acquisition & Purchasing Agent

Draper, UT

$60K - $75K/yr

As an Acquisition and Purchasing Agent, you will be responsible for contacting prospective ... Thrive in a fun, fast paced, dynamic call center environment * Other duties as assigned What You'll ...

Camping World

Acquisition & Purchasing Agent

Draper, UT

$60K - $75K/yr

As an Acquisition and Purchasing Agent, you will be responsible for contacting prospective ... Thrive in a fun, fast paced, dynamic call center environment * Other duties as assigned What You'll ...

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Showing results 21-40

All JobsCall Center Agent JobsCall Center Agent Jobs in Springville, UT

Call Center Agent information

See Springville, UT salary details

$9

$16

$23

How much do call center agent jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for call center agent in Springville, UT is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $17.64 per hour, depending on experience, location, and employer.

What is a call center agent?

A call center agent accepts incoming calls or makes outgoing calls for a business in a call center. These calls may be for a variety of situations, such as customer service, sales calls, product instructions, and billing inquiries. You may be responsible for taking orders, handling customer complaints, and answering questions from callers. In sales jobs, your duties may also include setting appointments and making product sales. Many call center agents are promoted to inside sales or other jobs after excelling at their work in the call center.

What are the key skills and qualifications needed to thrive as a call center agent?

To thrive as a Call Center Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is essential. Patience, active listening, and resilience under pressure are standout soft skills for this role. These skills ensure efficient issue resolution, customer satisfaction, and high-quality service in a fast-paced environment.

What are some common challenges faced by call center agents and how can they be managed effectively?

Call center agents often encounter challenges such as handling high call volumes, managing difficult or emotional customers, and adhering to strict performance metrics. Effective time management, active listening, and maintaining a positive attitude can help agents manage stress and deliver quality service. Most call centers provide training, supportive supervisors, and access to knowledge bases, which can assist agents in resolving issues efficiently and maintaining job satisfaction.

What is the difference between Call Center Agent vs Customer Service Representative?

AspectCall Center AgentCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in a shared space, handling inbound/outbound callsOffice or remote settings, handling customer inquiries via phone, email, or chat
Employer & Industry UsageTelecommunications, retail, finance, healthcareRetail, banking, tech companies, service providers
Common Search & ComparisonOften compared for similar roles in customer support

Both Call Center Agents and Customer Service Representatives handle customer inquiries and require similar credentials. The main difference lies in their work environment and communication channels, with Call Center Agents primarily working in call centers handling calls, while Customer Service Reps may work in various settings and handle multiple communication methods.

More about Call Center Agent jobs

What cities near Springville, UT are hiring for Call Center Agent jobs?

Cities near Springville, UT with the most Call Center Agent job openings:

Call Center Agent jobs near you
Infographic showing various Call Center Agent job openings in Springville, UT as of August 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 94% In-person, and 6% Hybrid job distribution, with an average salary of $33,304 per year, or $16 per hour.

Member Services Agent

Young Living Essential Oils

Lehi, UT • On-site

$14 - $18.50/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Summary:
The Member Services Agent is an entry-level team member responsible for providing timely and accurate support to Young Living members through phone, email, and chat interactions. This role is focused on delivering high-quality customer service while learning and applying foundational knowledge of Young Living's products, systems, and policies. Agent I's are the first point of contact and play a vital role in ensuring positive member experiences.
Essential Functions

  • Respond to member inquiries via phone, email, and chat with professionalism and empathy.
  • Assist members with general account questions, order placement, and basic troubleshooting.
  • Educate members on products, loyalty programs, and basic policies.
  • Document all member interactions clearly and accurately in internal systems.
  • Escalate complex or sensitive issues to senior agents or supervisors.
  • Demonstrate consistent commitment to customer satisfaction and company values.
Skills & Qualifications
  • Basic to intermediate typing skills (minimum 35 WPM).
  • Proficiency in Microsoft Office and ability to learn internal systems.
  • Strong interpersonal and communication skills.
  • Basic problem-solving and conflict resolution abilities.
  • Ability to work well in a team environment and follow established protocols.
  • Dependable with a strong attention to detail.
Preferred Education and Experience
  • 6 months to 1 year of experience in a customer service or contact center environment preferred.
Required Education and Experience
  • High school diploma or equivalent.
  • A combination of education and customer service experience may meet the requirement.

Supervisory Responsibility:
This job does not have supervisory responsibilities.
Work Environment:
This job operates in a professional office environment. The role routinely uses standard office equipment such as a laptop, desktop, smartphone, and photocopiers. The noise level in the work environment is usually moderate. Essential oils are worn and/or diffused in the work environment.
Position Type/Expected Hours of Work:
This position requires the incumbent to be physically present at the assigned worksite. The regular schedule is from 8 a.m. to 5 p.m., with an hour lunch, Monday through Friday. Occasional evening and weekend work may be required as job duties demand. Employees are also expected to work at least one non-convention farm event a year and to work at the annual company convention.
Exact hour requirements can be reasonably modified as necessary for the business needs by the employee's manager.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Specific vision abilities of this job include close vision and the ability to adjust focus. The employee is required to type, file, and occasionally lift office supplies up to 20 pounds. The employee must be physically able to tolerate the scent of essential oils worn or diffused.
Equal Employment Opportunity:
Young Living is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran status and will not be discriminated against on the basis of disability.
Sponsorship:
Young Living does not provide visa sponsorship for this position. Applicants must be currently authorized to work in the United States on a full-time basis.
Note:
This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization.

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