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Call Center Agent Jobs in Draper, UT (NOW HIRING)

Riverton Chevrolet

Call Center Agent

South Jordan, UT

$14.25 - $18.75/hr

Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT · On-site

$14.25 - $18.75/hr

Call Center Agent Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You will be an ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT

$14.25 - $18.75/hr

Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT

$14.25 - $18.75/hr

Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT · On-site

$14.25 - $18.75/hr

Call Center Agent* South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...

Andersen

Call Center Agent

Salt Lake City, UT · On-site

$16/hr

Call Center Representatives are primarily responsible for screening inbound calls and scheduling appointments for window and door replacement consultations. Call Center Representatives manage both ...

Aspen Dental

Bilingual Scheduling Center Agent

UT

$17/hr

Work from home as a Spanish Bilingual Scheduling Center Agent where you will partner with our ... Additional duties as assigned by the Call Center Leadership team Job Requirements: * High School ...

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Call Center Agent information

See Draper, UT salary details

$9

$16

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How much do call center agent jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for call center agent in Draper, UT is $16.09, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.74 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center agent?

To thrive as a Call Center Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is essential. Patience, active listening, and resilience under pressure are standout soft skills for this role. These skills ensure efficient issue resolution, customer satisfaction, and high-quality service in a fast-paced environment.

What is a call center agent?

A call center agent accepts incoming calls or makes outgoing calls for a business in a call center. These calls may be for a variety of situations, such as customer service, sales calls, product instructions, and billing inquiries. You may be responsible for taking orders, handling customer complaints, and answering questions from callers. In sales jobs, your duties may also include setting appointments and making product sales. Many call center agents are promoted to inside sales or other jobs after excelling at their work in the call center.

What are some common challenges faced by call center agents and how can they be managed effectively?

Call center agents often encounter challenges such as handling high call volumes, managing difficult or emotional customers, and adhering to strict performance metrics. Effective time management, active listening, and maintaining a positive attitude can help agents manage stress and deliver quality service. Most call centers provide training, supportive supervisors, and access to knowledge bases, which can assist agents in resolving issues efficiently and maintaining job satisfaction.

What is the difference between Call Center Agent vs Customer Service Representative?

AspectCall Center AgentCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in a shared space, handling inbound/outbound callsOffice or remote settings, handling customer inquiries via phone, email, or chat
Employer & Industry UsageTelecommunications, retail, finance, healthcareRetail, banking, tech companies, service providers
Common Search & ComparisonOften compared for similar roles in customer support

Both Call Center Agents and Customer Service Representatives handle customer inquiries and require similar credentials. The main difference lies in their work environment and communication channels, with Call Center Agents primarily working in call centers handling calls, while Customer Service Reps may work in various settings and handle multiple communication methods.

More about Call Center Agent jobs
What job categories do people searching Call Center Agent jobs in Draper, UT look for? The top searched job categories for Call Center Agent jobs in Draper, UT are:
What cities near Draper, UT are hiring for Call Center Agent jobs? Cities near Draper, UT with the most Call Center Agent job openings:
Call Center Agent jobs near you

Call Center Agent

Riverton Chevrolet

South Jordan, UT

$14.25 - $18.75/hr

Full-time

Re-posted 10 days ago

Job description

Call Center Agent*South Jordan, UT
Job description

Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You will be an integral part in helping drive traffic to the dealership. Call center experience is required. Immediate training and ongoing support are provided. If you consider yourself a "go-getter" we want to hear from you! Please apply!
Job Responsibilities

  • Handling both inbound and outbound scripted calls to current Riverton Chevrolet customers

  • Answering customer questions and addressing concerns with honesty and accuracy

  • Updating CRM with customer information

Qualifications/Requirements

  • Confident and professional phone manner

  • Strong record of positive customer satisfaction results

  • Self-motivated, persuasive, and upbeat personality is a MUST!

  • Coachable and trainable

  • Must be flexible and able to work between the hours of 7:00 AM to 6:00 PM

Additional Information
Pay is hourly base pay + bonuses + benefits + paid training and more

Closing Remarks

Riverton Chevy is a family owned company and is well known for having the highest paid BDC in all of Utah. We hire good people, and train the talent. If you have experience with calls and want to work at a company that pays well, and treats you like a person instead of a number, then you should apply.

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