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Call Center Agent Jobs in Baton Rouge, LA (NOW HIRING)

Call Centre Agent

Baton Rouge, LA · On-site

$14.50 - $19/hr

At least 1 year of experience in a Contact Centre (preferred) * Excellent communication & problem ... A strong work ethic & results-driven mindset Your Role as a Customer Service Agent: * Assist ...

Catch Vibe Voice is seeking motivated and customer-focused individuals to join our team as Call Center Agents . In this role, you will serve as a key point of contact for customers, providing ...

Call Center Agent

Baton Rouge, LA · On-site

$31K - $36K/yr

Catch Vibe Voice is seeking motivated and customer-focused individuals to join our team as Call Center Agents . In this role, you will serve as a key point of contact for customers, providing ...

Company Summary Base Pay: $32,000 On-Target Earnings: $70,000 ($15.00/hr base pay with uncapped commission, top earners $100k+) Are you highly competitive, motivated by results, and looking for a ...

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Call Center Agent information

See Baton Rouge, LA salary details

$8

$13

$19

How much do call center agent jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for call center agent in Baton Rouge, LA is $13.51, according to ZipRecruiter salary data. Most workers in this role earn between $11.30 and $14.90 per hour, depending on experience, location, and employer.

How do I become a call center agent?

To become a call center agent, you typically need a high school diploma or equivalent and strong communication skills. Employers often require basic computer proficiency and may provide training on specific tools or scripts; some positions may also require prior customer service experience. Certifications are not mandatory but can enhance your prospects.

What are the key skills and qualifications needed to thrive as a Call Center Agent, and why are they important?

To thrive as a Call Center Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is essential. Patience, active listening, and resilience under pressure are standout soft skills for this role. These skills ensure efficient issue resolution, customer satisfaction, and high-quality service in a fast-paced environment.

What Is a Call Center Agent?

A call center agent accepts incoming calls or makes outgoing calls for a business in a call center. These calls may be for a variety of situations, such as customer service, sales calls, product instructions, and billing inquiries. You may be responsible for taking orders, handling customer complaints, and answering questions from callers. In sales jobs, your duties may also include setting appointments and making product sales. Many call center agents are promoted to inside sales or other jobs after excelling at their work in the call center.

What jobs pay 4000 a week without a degree?

A call center agent typically does not earn $4,000 a week without significant experience, specialized skills, or management responsibilities. High-paying roles in sales, real estate, or freelance consulting can reach that level, but they often require strong communication skills, a network, or self-employment. Most jobs paying this amount without a degree are rare and usually involve commission-based earnings or entrepreneurial efforts.

What are some common challenges faced by call center agents and how can they be managed effectively?

Call center agents often encounter challenges such as handling high call volumes, managing difficult or emotional customers, and adhering to strict performance metrics. Effective time management, active listening, and maintaining a positive attitude can help agents manage stress and deliver quality service. Most call centers provide training, supportive supervisors, and access to knowledge bases, which can assist agents in resolving issues efficiently and maintaining job satisfaction.

What is the difference between Call Center Agent vs Customer Service Representative?

AspectCall Center AgentCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in a shared space, handling inbound/outbound callsOffice or remote settings, handling customer inquiries via phone, email, or chat
Employer & Industry UsageTelecommunications, retail, finance, healthcareRetail, banking, tech companies, service providers
Common Search & ComparisonOften compared for similar roles in customer support

Both Call Center Agents and Customer Service Representatives handle customer inquiries and require similar credentials. The main difference lies in their work environment and communication channels, with Call Center Agents primarily working in call centers handling calls, while Customer Service Reps may work in various settings and handle multiple communication methods.

What is the highest paying call center job?

The highest paying call center jobs typically involve supervisory, managerial, or specialized roles such as call center managers, team leaders, or technical support supervisors, with salaries often exceeding $60,000 annually. These positions usually require leadership skills, industry experience, and sometimes certifications in customer service or management.

What are call center agents?

Call center agents are professionals who handle incoming or outgoing customer calls for a business. They assist customers by answering questions, resolving issues, processing orders, or providing information about products and services. Call center agents may work in customer service, technical support, sales, or telemarketing. Their role often involves using specialized software to manage calls and document interactions, as well as maintaining a high level of professionalism and customer satisfaction.

How can I make 2000 a week working from home?

A call center agent can potentially earn $2,000 a week by working full-time, handling high call volumes, and possibly earning performance-based bonuses or commissions. Developing strong communication skills, familiarity with customer service tools, and working flexible hours can help increase earnings, but achieving this income level typically requires experience and a high-volume workload.
What are the most commonly searched types of Call Center Agent jobs in Baton Rouge, LA? The most popular types of Call Center Agent jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Call Center Agent jobs? Cities near Baton Rouge, LA with the most Call Center Agent job openings:
Infographic showing various Call Center Agent job openings in Baton Rouge, LA as of July 2026, with employment types broken down into 2% Locum Tenens, 89% Full Time, 7% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $28,094 per year, or $13.5 per hour.

Call Centre Agent

Jobs for Humanity

Baton Rouge, LA • On-site

$14.50 - $19/hr

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Job Description

About You:

We're looking for a Customer Service professional with:

  • At least 1 year of experience in Customer Service
  • At least 1 year of experience in a Contact Centre (preferred)
  • Excellent communication & problem-solving skills
  • Ability to stay calm & think fast in urgent situations
  • Strong teamwork, adaptability, and attention to detail
  • Commitment to growing your career with AA Ireland
  • A strong work ethic & results-driven mindset

Your Role as a Customer Service Agent:

  • Assist Members & customers with roadside breakdown assistance
  • Deliver excellent customer service, meeting KPIs and performance targets
  • Create a positive first impression by being professional, friendly & helpful
  • Handle objections & resolve issues, escalating complex cases when needed
  • Contribute to process improvements and team success
Additional Information

All your information will be kept confidential according to EEO guidelines.