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Call Center Agent Jobs in Baton Rouge, LA (NOW HIRING)

Catch Vibe Voice

Call Center Agent

Baton Rouge, LA · On-site

As a Call Center Agent, you will serve as the primary point of contact for our clients and customers. Your core focus will be delivering outstanding service, addressing inquiries efficiently, and ...

Alphabe Insight Inc

Call Center Agent

Baton Rouge, LA · On-site

$39K - $43K/yr

As a Call Center Agent, you will serve as the primary point of contact for our clients and customers. Your core focus will be delivering outstanding service, addressing inquiries efficiently, and ...

Alphabe Insight Inc

Call Center Agent

Baton Rouge, LA · On-site

$39K - $43K/yr

As a Call Center Agent, you will serve as the primary point of contact for our clients and customers. Your core focus will be delivering outstanding service, addressing inquiries efficiently, and ...

Catch Vibe Voice

Call Center Agent

Baton Rouge, LA · On-site

$47K - $52K/yr

_ _ We are seeking a dedicated and enthusiastic Call Center Agent to join our dynamic customer service team. In this role, you will be the first point of contact for our clients, providing exceptional ...

Limitless East Marketing

Call Center Agent

Baton Rouge, LA · On-site

$35K - $39K/yr

Catch Vibe Voice is seeking a motivated and professional Call Center Agent to join our team in Baton Rouge, LA. In this role, you will communicate directly with customers, answer questions, provide ...

MSGCU

PartTime Call Center

Gonzales, LA · On-site

$13.75 - $17.25/hr

Job Summary Entry level position for trainee inspector who will ultimately be able to undertake basic inspection and sampling work performed in the field, complete necessary paperwork, correctly ...

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Call Center Agent information

See Baton Rouge, LA salary details

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How much do call center agent jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for call center agent in Baton Rouge, LA is $16.53, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $18.22 per hour, depending on experience, location, and employer.

What is a call center agent?

A call center agent accepts incoming calls or makes outgoing calls for a business in a call center. These calls may be for a variety of situations, such as customer service, sales calls, product instructions, and billing inquiries. You may be responsible for taking orders, handling customer complaints, and answering questions from callers. In sales jobs, your duties may also include setting appointments and making product sales. Many call center agents are promoted to inside sales or other jobs after excelling at their work in the call center.

What are the key skills and qualifications needed to thrive as a call center agent?

To thrive as a Call Center Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is essential. Patience, active listening, and resilience under pressure are standout soft skills for this role. These skills ensure efficient issue resolution, customer satisfaction, and high-quality service in a fast-paced environment.

What are some common challenges faced by call center agents and how can they be managed effectively?

Call center agents often encounter challenges such as handling high call volumes, managing difficult or emotional customers, and adhering to strict performance metrics. Effective time management, active listening, and maintaining a positive attitude can help agents manage stress and deliver quality service. Most call centers provide training, supportive supervisors, and access to knowledge bases, which can assist agents in resolving issues efficiently and maintaining job satisfaction.

What is the difference between Call Center Agent vs Customer Service Representative?

AspectCall Center AgentCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in a shared space, handling inbound/outbound callsOffice or remote settings, handling customer inquiries via phone, email, or chat
Employer & Industry UsageTelecommunications, retail, finance, healthcareRetail, banking, tech companies, service providers
Common Search & ComparisonOften compared for similar roles in customer support

Both Call Center Agents and Customer Service Representatives handle customer inquiries and require similar credentials. The main difference lies in their work environment and communication channels, with Call Center Agents primarily working in call centers handling calls, while Customer Service Reps may work in various settings and handle multiple communication methods.

More about Call Center Agent jobs

What are the most commonly searched types of Call Center Agent jobs in Baton Rouge, LA?

The most popular types of Call Center Agent jobs in Baton Rouge, LA are:

What are popular job titles related to Call Center Agent jobs in Baton Rouge, LA?

For Call Center Agent jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Call Center Agent jobs in Baton Rouge, LA look for?

The top searched job categories for Call Center Agent jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Call Center Agent jobs?

Cities near Baton Rouge, LA with the most Call Center Agent job openings:

Call Center Agent jobs near you
Infographic showing various Call Center Agent job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $34,386 per year, or $16.5 per hour.

Call Center Agent

Limitless East Marketing

Baton Rouge, LA

$39K - $43K/yr

Full-time

Re-posted 3 days ago

Job description

Company Description

At Catch Vibe Voice, we connect people through clear, precise, and high-quality voice communication solutions. We are currently seeking driven, personable, and dedicated individuals to join our growing team as Call Center Agents in Baton Rouge, LA. If you excel in dynamic environments and value professional advancement, we invite you to build your future with us.

Job Description

As a Call Center Agent, you will serve as the primary point of contact for our clients and customers. Your core focus will be delivering outstanding service, addressing inquiries efficiently, and ensuring every conversation reflects the standards of excellence that define Catch Vibe Voice.

Responsibilities

  • Handle inbound and outbound calls with professionalism, clarity, and efficiency.

  • Provide accurate information to clients regarding services, policies, and inquiries.

  • Document call details, customer interactions, and follow-up actions accurately in our system.

  • Resolve customer concerns promptly while maintaining a calm, empathetic approach.

  • Collaborate with team members and management to optimize service delivery.

Qualifications

  • Strong verbal and written communication skills in English.

  • Active listening skills and high attention to detail.

  • Proficiency with basic computer systems and software applications.

  • Ability to manage time effectively and handle multiple tasks in a structured setting.

  • Professional attitude with a strong commitment to attendance and reliability.

Additional Information

Benefits & Offerings

  • Salary: $39,000 - $43,000 per year

  • Job Type: Full-Time

  • Location: Baton Rouge, LA

  • Career Growth: Clear opportunities for professional advancement and internal mobility.

  • Skill Development: Ongoing paid training and continuous skill enhancement programs.

  • Environment: A professional, supportive, and growth-focused workplace culture.

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