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Call Amazon Jobs in California (NOW HIRING)

Site Infrastructure Engineer (RCDD)

Santa Clara, CA · On-site

$125K - $164K/yr

Amazon Connect - "Techno Functional Expert" Location :- Seattle, WA(Onsite) Note :- Need Only USC ... Configure and optimize contact flows, routing strategies, and call handling processes. Lead ...

New

Data Center Operations Manager

Gilroy, CA · On-site

$176K/yr

Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon ... the call leader Manage and improve the workflows and through-put for data centers operations ...

Data Center Operations Manager

Gilroy, CA · On-site

$176K/yr

Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon ... the call leader Manage and improve the workflows and through-put for data centers operations ...

Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon ... the call leader Manage and improve the workflows and through-put for data centers operations ...

Showing results 41-60

Call Amazon information

See California salary details

$10

$17

$24

How much do call amazon jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for call amazon in California is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.99 per hour, depending on experience, location, and employer.

What does it mean to call Amazon?

To 'call Amazon' typically refers to contacting Amazon's customer service department by phone. Customers may call Amazon to get help with orders, returns, account issues, technical problems, or to ask questions about products and services. Amazon provides customer support through various channels, but calling is often preferred for immediate assistance. The phone number for Amazon customer service can vary by country, and support is usually available 24/7. It's helpful to have your order details and account information ready when you call.

What are the key skills and qualifications needed to thrive as an Amazon Customer Service Representative?

To thrive as an Amazon Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, online chat platforms, and order management tools is typically required. Patience, empathy, and adaptability help you effectively resolve customer concerns and provide a positive experience. These skills are vital for maintaining customer satisfaction and upholding Amazon’s reputation for excellent service.

What are some common challenges faced by customer service representatives in the call Amazon role, and how can they be addressed?

Customer service representatives working in the Call Amazon role often encounter high call volumes, managing diverse customer concerns, and adapting to frequent updates in company policies. Staying organized, maintaining patience, and using active listening skills are key to effectively resolving issues. Team collaboration and ongoing training sessions help representatives stay informed and supported, ensuring they can provide accurate information and maintain high customer satisfaction.

What is the difference between Call Amazon vs Call Center Representative?

AspectCall AmazonCall Center Representative
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentAmazon customer service centers or remoteCall centers, customer service offices, or remote
Employer & IndustryAmazon, e-commerce, retailVarious industries including retail, telecom, finance
Common Search IntentCustomer support at AmazonGeneral customer service roles

Call Amazon and Call Center Representative roles share similar credentials and work environments, focusing on customer service. However, Call Amazon specifically refers to customer support positions within Amazon, often involving e-commerce issues, while Call Center Representative is a broader term applicable across multiple industries. Both roles require strong communication skills and are vital for maintaining customer satisfaction.

What are popular job titles related to Call Amazon jobs in California?

For Call Amazon jobs in California, the most frequently searched job titles are:

Infographic showing various Call Amazon job openings in California as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 74% Full Time, 17% Part Time, and 7% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,769 per year, or $17.7 per hour.

Sr GTM Specialist - US Large Channel Customers, Sales GTM (SGTM)

Santa Monica, CA • On-site

Amazon
IT Services • 10K+ employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,157 frontline employees who took The Breakroom Quiz

5th of 39 rated national retailers


Job description

Amazon Advertising is dedicated to driving measurable outcomes for advertisers, agencies, and entrepreneurs. Our ad solutions leverage Amazon's innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. If you're interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you've come to the right place.
The Sales GTM organization is the voice of the customer and the field back to Ads Product, as well as the business owner for driving customer outcomes through adoption of product solutions. This team owns the relationship with each Product org, produces a prioritized set of Sales priorities, and influences requirements, roadmap decisions and trade offs. They develop and implement GTM strategies and sales plays for both existing capabilities and new launches to drive adoption and advertiser maturity.
This role will be responsible for:
Representing the voice of LCSA customers and sellers back to Ads Product to influence product development priorities and shape go to market direction for the large customer segment.
Partnering with Product and Mid-Market US sales leadership to inform roadmap decisions and translate final priorities into actionable playbooks that enable scaled seller execution.
Developing and implementing GTM strategies and sales plays for Mid-Market Sales, including new betas, launches, and existing product acceleration.
Driving product adoption across the US LCS seller base by identifying high impact opportunities, removing blockers, and enabling sellers to pitch with confidence.
Partnering with Product Marketing on US LCS narratives and positioning that connect product capabilities to advertiser outcomes.
Key job responsibilities
- Articulate the voice of the customer and Sales back to product organization, to define product development priorities that set global direction for Ad Sales go-to-market.
- Dive deep to understand key opportunities and design, deliver and audit repeatable playbooks to take advantage of these insights
- Summarize key findings in written documents both to influence senior leaders as well as to report back on business pacing
- Consult on product narratives to ensure product positioning is aligned with customer and sales feedback.
- Earn trust with sales team, understand how to marry their key sales motions with ad product priorities
A day in the life
You start the morning reviewing seller feedback from mid market AEs on a recent beta launch. By mid morning you're on a call with Product, pushing back on a roadmap trade off that doesn't serve your segment's advertisers. After lunch you're refining a sales play for a new targeting capability, pressure testing it with a few sellers before scaling it out. You end the day syncing with Product Marketing on positioning for an upcoming launch, making sure the narrative lands for mid market accounts and the sellers pitching them.
BASIC QUALIFICATIONS
- 5+ years of developing, negotiating and executing business agreements experience
- 5+ years of professional or military experience
- Bachelor's degree
- Experience developing strategies that influence leadership decisions at the organizational level
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
PREFERRED QUALIFICATIONS
- Experience interpreting data and making business recommendations
- Experience leading complex, multi-year initiatives that may be cross-functional and/or span business and technology
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, Santa Monica - 147,900.00 - 200,100.00 USD annually

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US