ZipRecruiter

Log In

1

Call Amazon Jobs in California (NOW HIRING)

Amazon

HR Partner, Human Resources, AMZL

Camarillo, CA · On-site

You will be expected to work onsite at an Amazon facility. Key job responsibilities - Support a ... call center, distribution center, or manufacturing environment - Experience supporting hourly ...

next page

Showing results 1-20

All JobsCall Amazon JobsCall Amazon Jobs in California

Call Amazon information

See California salary details

$10

$17

$24

How much do call amazon jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for call amazon in California is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.99 per hour, depending on experience, location, and employer.

What does it mean to call Amazon?

To 'call Amazon' typically refers to contacting Amazon's customer service department by phone. Customers may call Amazon to get help with orders, returns, account issues, technical problems, or to ask questions about products and services. Amazon provides customer support through various channels, but calling is often preferred for immediate assistance. The phone number for Amazon customer service can vary by country, and support is usually available 24/7. It's helpful to have your order details and account information ready when you call.

What are the key skills and qualifications needed to thrive as an Amazon Customer Service Representative?

To thrive as an Amazon Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, online chat platforms, and order management tools is typically required. Patience, empathy, and adaptability help you effectively resolve customer concerns and provide a positive experience. These skills are vital for maintaining customer satisfaction and upholding Amazon’s reputation for excellent service.

What are some common challenges faced by customer service representatives in the call Amazon role, and how can they be addressed?

Customer service representatives working in the Call Amazon role often encounter high call volumes, managing diverse customer concerns, and adapting to frequent updates in company policies. Staying organized, maintaining patience, and using active listening skills are key to effectively resolving issues. Team collaboration and ongoing training sessions help representatives stay informed and supported, ensuring they can provide accurate information and maintain high customer satisfaction.

What is the difference between Call Amazon vs Call Center Representative?

AspectCall AmazonCall Center Representative
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentAmazon customer service centers or remoteCall centers, customer service offices, or remote
Employer & IndustryAmazon, e-commerce, retailVarious industries including retail, telecom, finance
Common Search IntentCustomer support at AmazonGeneral customer service roles

Call Amazon and Call Center Representative roles share similar credentials and work environments, focusing on customer service. However, Call Amazon specifically refers to customer support positions within Amazon, often involving e-commerce issues, while Call Center Representative is a broader term applicable across multiple industries. Both roles require strong communication skills and are vital for maintaining customer satisfaction.

What are popular job titles related to Call Amazon jobs in California?

For Call Amazon jobs in California, the most frequently searched job titles are:

What job categories do people searching Call Amazon jobs in California look for?

The top searched job categories for Call Amazon jobs in California are:

Call Amazon jobs near you
Infographic showing various Call Amazon job openings in California as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 74% Full Time, 17% Part Time, and 7% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,769 per year, or $17.7 per hour.

Software Dev Engineer, Device OS Connectivity

Amazon

Sunnyvale, CA • On-site

Full-time

Posted 26 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,154 frontline employees who took The Breakroom Quiz

5th of 39 rated national retailers

Job description

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced popular devices like Fire tablets, Fire TV, Amazon Echo and Amazon Echo Show

The Amazon Devices group delivers delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical.
Key job responsibilities
Design, develop, and optimize the cellular telephony framework and services layer on Android-based devices, delivering reliable voice, data, messaging, and connectivity experiences. This role owns the application processor side of the mobile telephony stack, integrating carrier requirements, platform telephony APIs, and cellular service features across various devices.
- Architect and implement core telephony framework components including calling, data connectivity, messaging, and advanced features such as Wi-Fi calling, eSIM provisioning, and 5G integration.
- Optimize telephony stack performance for call setup latency, network registration, and power efficiency across diverse carrier networks and device configurations.
- Partner with product management to translate customer experience goals into technical designs and implementation.
- Collaborate cross-functionally with modem/baseband, OS platform, QA/certification, and cloud services teams to deliver differentiated telephony features end-to-end.
- Lead and participate in design reviews, taking ownership of critical architectural decisions and driving resolution of complex technical issues.
About the team
We own the cellular services on various devices, building the software that connects people through voice, data, and messaging every day

We work closely with OS platform teams, QA/certification, cloud services, and product management to deliver reliable connectivity experiences across diverse carrier networks and device configurations. We take ownership of the performance and reliability that users depend on for their most fundamental connectivity experiences.

What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Amazon logo

About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

View All Amazon Jobs

Apply