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Cable Vision Customer Service Jobs (NOW HIRING)

CM Cable LLC

Cable technician

Sarasota, FL · On-site

$900 - $1.9K/wk

As a 1099 contractor, a work week would consist of residential installations of cable, internet ... Enhance customer experience by delivering exceptional customer service * Ensure quality of each job ...

Teledyne Vision Solutions

Customer Service

Dallas, TX · On-site

$16 - $21.50/hr

Teledyne Cable Solutions Teledyne Technologies Incorporated provides enabling technologies for ... exceptional service Teledyne is known for. You'll help maintain long‑standing customer ...

Cable One

Cable Maintenance Technician

Perry, GA · On-site

$18 - $23/hr

Advance Technicians provide world class support service by completing new customer installations ... Medical, dental, and vision plans - start when you start! * Life insurance (self, spouse, children)

Cable One, Inc.

Cable Maintenance Technician

Perry, GA · On-site

$18 - $23/hr

Advance Technicians provide world class support service by completing new customer installations ... Medical, dental, and vision plans - start when you start! * Life insurance (self, spouse, children)

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Cable Vision Customer Service information

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How much do cable vision customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for cable vision customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Cable Vision Customer Service representative?

To thrive as a Cable Vision Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Patience, active listening, and conflict resolution skills help you stand out by ensuring positive customer interactions. These skills are crucial for effectively addressing customer inquiries, resolving technical issues, and maintaining customer satisfaction in a fast-paced environment.

What is the difference between Cable Vision Customer Service vs Cable Technician?

AspectCable Vision Customer ServiceCable Technician
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or training in cable systems
Work EnvironmentIndoor, office or call center settingOn-site, fieldwork at customer locations
Employer & Industry UsageCustomer support for cable providersInstallation and repair of cable systems
Common Search & Comparison IntentUnderstanding customer service roles in cable industryTechnical skills and fieldwork involved in cable services

While Cable Vision Customer Service focuses on assisting customers with billing, inquiries, and support remotely or via phone, Cable Technicians handle on-site installation, troubleshooting, and repairs of cable systems. Both roles are essential in the cable industry but differ in skills, environment, and responsibilities.

What are some common challenges faced by Cable Vision Customer Service representatives, and how can they be addressed?

Cable Vision Customer Service representatives often encounter challenges such as handling high call volumes, resolving technical issues for customers who may not be tech-savvy, and managing difficult or frustrated callers. To address these challenges, representatives are typically provided with thorough training on the company's products and troubleshooting procedures, as well as soft skills training for effective communication and de-escalation. Collaborating closely with technical support teams and utilizing internal knowledge bases can also help resolve customer issues more efficiently and maintain a positive customer experience.

Is remote cable vision customer service a stressful job?

Cable vision customer service jobs, including remote positions, can be stressful due to handling customer complaints, technical issues, and high call volumes. Employees often need strong communication skills and patience to manage challenging interactions effectively. The level of stress varies depending on workload, training, and individual resilience.

What does a Cable Vision Customer Service representative do?

A Cable Vision Customer Service representative assists customers with inquiries related to their cable television, internet, and phone services. Their responsibilities include answering questions about bills, troubleshooting service issues, processing service requests, and providing information about new products or promotions. They aim to resolve customer concerns efficiently and ensure a positive experience with the company's services. Representatives often communicate with customers via phone, email, or online chat, and may also handle technical support or schedule service appointments.
More about Cable Vision Customer Service jobs
What job categories do people searching Cable Vision Customer Service jobs look for? The top searched job categories for Cable Vision Customer Service jobs are:
Cable Vision Customer Service jobs near you
Infographic showing various Cable Vision Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Cable technician

CM Cable LLC

Sarasota, FL • On-site

$900 - $1.9K/wk

Full-time

Re-posted 28 days ago

Job description

As a 1099 contractor, a work week would consist of residential installations of cable, internet, and phone. This position will also include but not be limited to reconnects, service upgrades and troubleshooting, for residential single family, multi-family and/or multi-dwelling units.

You can apply with no experience – training will get you prepared.

Job Description:

  • Install, program, and calibrate cable equipment
  • Verify TV, internet, and phone systems for correct functionality
  • Troubleshoot cable wiring, splitter configuration, and cable plant levels
  • Enhance customer experience by delivering exceptional customer service
  • Ensure quality of each job is performed to company standard
  • Notate installation, service, and repairs
  • Educate customers on all services and equipment installed

Basic Requirements:

  • Valid Driver’s License (any state)
  • Social Security Number
  • Passed Drug Test
  • Clear Background Check Result
  • White Van/Truck (If none, you can rent to the company!)
  • Ability to carry 28 ft ladder