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Cable Vision Customer Service Jobs (NOW HIRING)

Cable Splicer

Goleta, CA · On-site

$24.74 - $46.70/hr

Cable Splicer Location: 424 S PATTERSON AVENUE, GOLETA, CA 93111 Union: CWA 9575 - CBA 004 Hiring ... Technician II, Customer Service Technician III, Fiber Network Field Technician, Internal ...

... vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth ... services. We accelerate business transformation for our customers. Our expertise in strategy ...

About Us AGE Solutions is a premier technology and professional services company, providing in ... customer. The Cable Technician is responsible for installation and documentation of new and/or ...

Service Advisor - CDJR

Kansas City, MO · On-site

$60K - $85K/yr

Cable Dahmer CDJR - 1001 W 104th St, Kansas City, MO 64114 Compensation: $60,000-$85,000 annually ... This role is ideal for individuals who are customer-focused, organized, and motivated to build a ...

Cable Dahmer Chevrolet - 555 103rd St, Kansas City, MO 64114 Compensation: $60,000-$85,000 annually ... This role is ideal for individuals who are customer-focused, organized, and motivated to build a ...

... vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth ... services. We accelerate business transformation for our customers. Our expertise in strategy ...

CUI-CABLE TECHNICIAN

Windsor Mill, MD · On-site

$20.25 - $26/hr

... services for internet, cable, telephone, and alarm systems at our customers' premises. Cable ... Comprehensive benefit package, including health, vision, and dental coverage. * 401k retirement ...

Communicate effectively with customers, providing excellent customer service and addressing any ... Comprehensive benefits package, including health, vision, and dental coverage. * 401k plan with ...

Cable Department Technician

Los Angeles, CA · On-site

$21.50 - $27.50/hr

We are looking for a Cable Department Technician to come join the 4Wall team! What you will be ... Our ideal candidate will have basic computer skills and some customer service experience. Need to ...

CUI-CABLE TECHNICIAN-WE TRAIN

Danville, VA · On-site

$20 - $25.50/hr

Communicate effectively with customers, providing excellent customer service and addressing any ... Comprehensive benefits package, including health, vision, and dental coverage. * 401k plan with ...

Educate customers on services and equipment * Promote additional Cox products and solutions ... Choice of Dental and Vision Coverage * Optional Long-term Disability, Critical Illness, Accident ...

Cable Technician

Saint George, SC · On-site

$22 - $25/hr

... vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth ... services. We accelerate business transformation for our customers. Our expertise in strategy ...

... vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth ... services. We accelerate business transformation for our customers. Our expertise in strategy ...

Cable Department Technician

Las Vegas, NV

$19 - $24.25/hr

We are looking for a Cable Department Technician to come join the 4Wall team! What you will be ... Our ideal candidate will have basic computer skills and some customer service experience. Need to ...

... customer. The Cable Technician is responsible for installation and documentation of new and/or ... Interprets service orders, circuit diagrams, and electrical schematics. * Tests, locates, installs ...

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Cable Vision Customer Service information

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How much do cable vision customer service jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for cable vision customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Cable Vision Customer Service Representative, and why are they important?

To thrive as a Cable Vision Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Patience, active listening, and conflict resolution skills help you stand out by ensuring positive customer interactions. These skills are crucial for effectively addressing customer inquiries, resolving technical issues, and maintaining customer satisfaction in a fast-paced environment.

What is the difference between Cable Vision Customer Service vs Cable Technician?

AspectCable Vision Customer ServiceCable Technician
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or training in cable systems
Work EnvironmentIndoor, office or call center settingOn-site, fieldwork at customer locations
Employer & Industry UsageCustomer support for cable providersInstallation and repair of cable systems
Common Search & Comparison IntentUnderstanding customer service roles in cable industryTechnical skills and fieldwork involved in cable services

While Cable Vision Customer Service focuses on assisting customers with billing, inquiries, and support remotely or via phone, Cable Technicians handle on-site installation, troubleshooting, and repairs of cable systems. Both roles are essential in the cable industry but differ in skills, environment, and responsibilities.

What are some common challenges faced by Cable Vision Customer Service representatives, and how can they be addressed?

Cable Vision Customer Service representatives often encounter challenges such as handling high call volumes, resolving technical issues for customers who may not be tech-savvy, and managing difficult or frustrated callers. To address these challenges, representatives are typically provided with thorough training on the company's products and troubleshooting procedures, as well as soft skills training for effective communication and de-escalation. Collaborating closely with technical support teams and utilizing internal knowledge bases can also help resolve customer issues more efficiently and maintain a positive customer experience.

What does a Cable Vision Customer Service representative do?

A Cable Vision Customer Service representative assists customers with inquiries related to their cable television, internet, and phone services. Their responsibilities include answering questions about bills, troubleshooting service issues, processing service requests, and providing information about new products or promotions. They aim to resolve customer concerns efficiently and ensure a positive experience with the company's services. Representatives often communicate with customers via phone, email, or online chat, and may also handle technical support or schedule service appointments.
More about Cable Vision Customer Service jobs
What job categories do people searching Cable Vision Customer Service jobs look for? The top searched job categories for Cable Vision Customer Service jobs are:
Cable Splicer

Cable Splicer

Frontier

Goleta, CA • On-site

$24.74 - $46.70/hr

Other

Posted yesterday


Job description

Cable Splicer Req ID: CABLE013967 Job Title: Cable Splicer Location: 424 S PATTERSON AVENUE, GOLETA, CA 93111 Union: CWA 9575 - CBA 004 Hiring Manager: Jose Canas # of Openings: 2 Posting Dates: 4/17/26- 5/1/26 Wage Range: $24.74 - $46.70 per hour Please Note: This position will be filled using 1st considerations. Summary: Set up, rack, splice, transfer, repair, rearrange, bond, pressurize, and test aerial, underground, and buried cable. Mount, cut-in, and repair cable terminal and load coil cases

Rearrange service drops, aerial, and buried jumper wire and step poles. Operate company vehicles as required. Perform such work under minimum supervision.

General Duties: Duties include, but are not limited to, the following: The nature of this work is a variety of tasks with only general guidelines as to the instructions, practices and/or procedures in making transfers, line cuts, and cable rearrangements. Handle and climb ladders and poles, work at heights in boom trucks, enter tunnels, buildings, trenches, crawl spaces, and manholes to place materials. Work with small hand tools, mechanical equipment, test equipment, color coded and tone identified wires in the connection of wires and cables to other telephone equipment and in connecting cable pairs together.

This work requires understanding written specifications and following established procedures of moderate complexity. Splicing done by twisting and/or soldering or by joining with prescribed wire connectors, i.e., aerial, underground, buried, submarine, building, multiple conductor cable, coaxial cable, and other wire. Covers conductors with insulating materials

Places and connects cable terminals and NIDS. This work requires frequent pushing, pulling, and lifting of moderate to heavy weight objects throughout the workday. Read and interpret cut sheets and work order prints in order to complete work assignment.

Keep detailed written record of work activity. Place hermetically sealed free breathing or encapsulated type splice closures. Use electrical test equipment to verify and determine defective wire in cable.

Perform cable acceptance tests to determine if cable meets specified requirements. Load required tools and materials on boom trucks, vans, pick-up trucks, and drive to work location. Use test equipment to check for gas in manholes and may have to empty water and other debris from manholes.

Test all cable pressure systems and air test hermetically sealed closures for leaks. May be required to perform additional duties and tasks as required by the Company. Basic Qualifications: Tests - Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy.

Experience - Management will designate the experience level required for each vacancy. First consideration will be given to an individual who in the last ten years has successfully held the position of Cable Splicer or OSP Construction Installer/Splicer or who possesses equivalent experience (i.e., other telecommunications company experience). Second consideration will be given to an individual who in the last ten years has successfully held the position of Communications Specialist, Customer Service Technician I, Customer Service Technician II, Customer Service Technician III, Fiber Network Field Technician, Internal Communications Technician, Line worker, Plant Construction Installer, Public Access Sales Technician, Collector/Maintainer, Public Communications Field Technician, Senior Communications Specialist or Special Equipment Installer, or who possesses the equivalent experience (i.e., other telecommunications company experience)

Third consideration will be given to an individual who in the last ten years has successfully held the position of Buried Service Wire Technician, Equipment Maintainer, Equipment Installer, Frame Worker or Frame Maintainer, or who possesses the equivalent experience (i.e., other telecommunications company experience). If there are no individuals who meet the criteria outlined above, consideration will be given to all other individuals. Must possess, at time of appointment, a valid California class "C" driver's license, and if required at the assigned job site, must demonstrate proficiency in the operation of a vehicle equipped with a standard (manual shift) transmission

May be required to obtain a valid California Class "A" driver's license, after appointment, to meet vehicle or equipment operation requirements. (Class "A" drivers will be subject to random drug tests in accordance with the Department of Transportation Legally required Criminal Records Check - Employee will be required to be fingerprinted and pass the Department of Justice criminal records screening process in order to ensure that the employee has never been convicted of, and is not the defendant in a pending criminal proceeding with respect to an arrest for, any "serious" or "violent" felony (as defined in the California Education and Penal Codes). The Department of Justice will continuously monitor the employee's criminal record while the employee is employed in this position, and the employee shall be required to pass such continuous screening in order to retain this position.

Must possess the ability to perceive difference in colors. Must possess the ability to distinguish audible tones/levels. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas. Connecting communities is at the heart of what we do.

We are committed to building a team that reflects the communities we serve. If your background and experiences are aligned with our passion to improve digital access across America, we encourage you to apply and help us achieve our mission to #BuildGigabitAmerica. Frontier Communications is an Affirmative Action and Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Visit www.frontier.com. See also Frontier's California - Job Applicant Privacy Notice available at https://frontier-careers.com/california-applicant-privacy-notice/.