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Cable Vision Customer Service Jobs (NOW HIRING)

Cable One

Customer Care specialist -residential

Ponca, NE · On-site

$15 - $16/hr

... of Cable One products and services Strong communication and active listening skills Ability to ... Medical, dental, and vision plans start immediately Protect What Matters: Life insurance for you ...

Cable One

Customer Care specialist -residential

Hinton, IA · On-site

$15 - $16/hr

... of Cable One products and services Strong communication and active listening skills Ability to ... Medical, dental, and vision plans start immediately Protect What Matters: Life insurance for you ...

General Cable

Be Seen First

Contractor Xfinity Cable Installation Technician $1200+ per week

Atlanta, GA · On-site

$1.2K - $2.0K/wk

... services working properly. -Be able to troubleshoot all services, cable wires, splitters and equipment functionality. -Excellent customer service. -make sure that every single job is completed ...

General Cable

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Contractor Xfinity Cable Installation Technician $1200+ per week

Salt Lake City, UT · On-site

$1.2K - $2.0K/wk

... services working properly. -Be able to troubleshoot all services, cable wires, splitters and equipment functionality. -Excellent customer service. -make sure that every single job is completed ...

General Cable

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Contractor Xfinity Cable Installation Technician 1200$+ per week

Boston, MA · On-site

$1.2K - $2.0K/wk

... services working properly. -Be able to troubleshoot all services, cable wires, splitters and equipment functionality. -Excellent customer service. -make sure that every single job is completed ...

Frontier

Cable Splicer

Menifee, CA · On-site

$24.74 - $46.70/hr

... II, Customer Service Technician III, Fiber Network Field Technician, Internal Communications Technician, Line worker, Plant Construction Installer, Public Access Sales Technician, Collector ...

Frontier

Cable Splicer

Exeter, CA · On-site

$24.74 - $46.70/hr

... II, Customer Service Technician III, Fiber Network Field Technician, Internal Communications Technician, Line worker, Plant Construction Installer, Public Access Sales Technician, Collector ...

Lumen

Cable Tech

North Bend, WA · On-site

$36.32/hr

... provide service to customers. Troubleshoots problems that will require cable repair, cable maintenance, air pressure, splicing, faultfinding, etc. • Makes splicing rearrangements on existing ...

Frontier

Cable Splicer

Los Angeles, CA · On-site

$24.74 - $46.70/hr

... II, Customer Service Technician III, Fiber Network Field Technician, Internal Communications Technician, Line worker, Plant Construction Installer, Public Access Sales Technician, Collector ...

Lumen Technologies

Cable Tech

North Bend, WA

$36.32/hr

The Role Cable Tech is a self-motivated technician that takes responsibility for plant and customer ... Reads and interprets customer service orders, technical (i.e., mechanical, electrical, digital ...

Brightspeed

Customer Service Technician

Chambersburg, PA · On-site

$17.25 - $23.25/hr

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of ... Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes ...

Brightspeed

Customer Service Technician

Decatur, IN · On-site

$16.75 - $22.50/hr

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of ... Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes ...

Brightspeed

Customer Service Technician

Decatur, IN · On-site

$16.75 - $22.50/hr

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of ... Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes ...

Brightspeed

Customer Service Technician

Ahoskie, NC · On-site

$16.25 - $21.75/hr

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of ... Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes ...

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Cable Vision Customer Service information

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How much do cable vision customer service jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for cable vision customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Cable Vision Customer Service Representative, and why are they important?

To thrive as a Cable Vision Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Patience, active listening, and conflict resolution skills help you stand out by ensuring positive customer interactions. These skills are crucial for effectively addressing customer inquiries, resolving technical issues, and maintaining customer satisfaction in a fast-paced environment.

What is the difference between Cable Vision Customer Service vs Cable Technician?

AspectCable Vision Customer ServiceCable Technician
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or training in cable systems
Work EnvironmentIndoor, office or call center settingOn-site, fieldwork at customer locations
Employer & Industry UsageCustomer support for cable providersInstallation and repair of cable systems
Common Search & Comparison IntentUnderstanding customer service roles in cable industryTechnical skills and fieldwork involved in cable services

While Cable Vision Customer Service focuses on assisting customers with billing, inquiries, and support remotely or via phone, Cable Technicians handle on-site installation, troubleshooting, and repairs of cable systems. Both roles are essential in the cable industry but differ in skills, environment, and responsibilities.

What jobs pay 4000 a week without a degree?

High-paying jobs that can reach $4,000 a week without a degree often include roles such as skilled trades like electricians, plumbers, or HVAC technicians, which require technical training or apprenticeships. Sales positions, such as real estate agents or insurance brokers, and certain transportation jobs like commercial truck drivers with experience and certifications can also offer this level of income. Success in these roles typically depends on experience, skills, and performance rather than formal education.

What are some common challenges faced by Cable Vision Customer Service representatives, and how can they be addressed?

Cable Vision Customer Service representatives often encounter challenges such as handling high call volumes, resolving technical issues for customers who may not be tech-savvy, and managing difficult or frustrated callers. To address these challenges, representatives are typically provided with thorough training on the company's products and troubleshooting procedures, as well as soft skills training for effective communication and de-escalation. Collaborating closely with technical support teams and utilizing internal knowledge bases can also help resolve customer issues more efficiently and maintain a positive customer experience.

How can I make $2000 a week working from home?

Cable Vision Customer Service roles typically do not pay $2000 weekly; however, experienced customer service representatives working remotely can increase earnings through overtime, bonuses, or multiple shifts. Developing strong communication skills, familiarity with customer management tools, and maintaining a flexible schedule can help maximize income in this field.

What is the highest paid customer service job?

In customer service roles, executive or managerial positions such as Customer Service Directors or Vice Presidents tend to have the highest salaries, often exceeding six figures. These roles require extensive experience, leadership skills, and often involve overseeing large teams or strategic operations.

What does a Cable Vision Customer Service representative do?

A Cable Vision Customer Service representative assists customers with inquiries related to their cable television, internet, and phone services. Their responsibilities include answering questions about bills, troubleshooting service issues, processing service requests, and providing information about new products or promotions. They aim to resolve customer concerns efficiently and ensure a positive experience with the company's services. Representatives often communicate with customers via phone, email, or online chat, and may also handle technical support or schedule service appointments.

Does Optimum have remote jobs?

Cable Vision Customer Service roles at Optimum are typically based in physical locations and involve in-person interactions. Remote customer service jobs may be available depending on the company's current hiring policies and the specific position, but most roles require on-site presence or a designated work environment. Candidates should check the company's official careers page for current remote opportunities and requirements.
More about Cable Vision Customer Service jobs
What job categories do people searching Cable Vision Customer Service jobs look for? The top searched job categories for Cable Vision Customer Service jobs are:
Cable Vision Customer Service jobs near you
Cable Technician

Cable Technician

Essintial Enterprise Solutions LLC

Binghamton, NY • On-site

$27 - $30/hr

Other

Posted 10 days ago

Key responsibilities

  • Install, terminate, and test Cat5e/Cat6 network cabling following industry standards.

  • Provide hands-on technical support and troubleshooting for desktops, laptops, printers, mobile devices, and peripherals.

  • Document work performed in ticketing systems and escalate issues as needed.

Job description

Description

Position Summary

 Possibility of work extending beyond this. Work dates from 6/8/2026 - 7/14/2026. Full time hours/day shift hours. 

The Cable Technician I is responsible for performing basic low-voltage cabling work and providing on-site technical support for end users. This role supports daily IT operations, including troubleshooting workstation issues, installing and maintaining cabling infrastructure, and ensuring reliable connectivity at customer or internal locations. The ideal candidate is detail-oriented, customer-focused, and comfortable working in a fast-paced environment.
Responsibilities

- Install, terminate, and test Cat5e/Cat6 network cabling following industry standards.

- Perform cable routing, dressing, labeling, and documentation.

- Assist with installation of racks, patch panels, faceplates, and related hardware.

- Troubleshoot connectivity issues related to cabling infrastructure.

- Follow safety protocols and maintain a clean work environment on job sites.

- Provide hands-on technical support for desktops, laptops, printers, mobile devices, and peripherals.

- Perform troubleshooting for hardware, software, and network connectivity issues.

- Assist with workstation setup, imaging, upgrades, and deployments.

- Support user account setup, password resets, and basic application support.

- Document work performed in ticketing systems and escalate issues as needed.

- Provide excellent customer service to end users, both onsite and remotely.

Work Environment

Combination of office, industrial, and customer site settings. Role may require travel between sites and flexible hours based on project needs.


#EES25

Requirements

Qualifications

- 1+ years of experience in cabling, IT support, or a related technical role.

- Basic understanding of network cabling standards (TIA/EIA).

- Familiarity with Windows OS, basic networking, and common IT troubleshooting steps.

- Ability to use cabling and hand tools (punch-down tools, testers, drills, etc.).

- Strong communication and customer service skills.

- Ability to lift up to 50 lbs and work in various environments.

- Valid driver's license may be required depending on job site needs.

Preferred Skills

- Experience with ticketing systems 

- Basic understanding of switches, access points, and network equipment.

- Certifications such as CompTIA A+, Network+, or entry-level cabling certificates.


Required tools:

8ft and 12ft A-Frame Ladders

Laser Measurement Tool

RJ 45 Crimp tool

Smart phone

Flashlight - not the one on the phone 

Fish Tape / Glow Rods

Cordless drill

Ethernet cable tester that displays output of all 8 pins simultaneous 

Cable toner

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