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Crm Manager Jobs in Chicago, IL (NOW HIRING)

Canopy Service Partners

CRM Manager

Chicago, IL

$100K - $115K/yr

As a CRM Manager, you will play a key role in optimizing and managing Canopy's core CRM and Field Service Management (FSM) platforms, ensuring operational consistency and supporting the company ...

Canopy Service Partners

CRM Manager

Chicago, IL · On-site

The CRM Manager will be responsible for managing Canopy's core CRM and Field Service Management platforms, ensuring effective use and continuous improvement to support the company's rapid expansion.

The Aspen Group

Manager, CRM

Chicago, IL · On-site

$110K - $125K/yr

The Manager, CRM for Motto Clear Aligners will be responsible for defining, executing and optimizing CRM strategies that drive accelerated growth. This role will lead the development of high-impact ...

The Aspen Group

Manager, CRM

Chicago, IL · On-site

$110K - $125K/yr

The Manager, CRM for Motto Clear Aligners will be responsible for defining, executing and optimizing CRM strategies that drive accelerated growth. This role will lead the development of highimpact ...

HARTING Technology Group

CRM Specialist

Elgin, IL · On-site

CRM Specialist Position type: Full-time Type of contract: Permanent HARTING stands for strong connections - across the globe. As one of the leading international suppliers of industrial connectivity ...

Lucas James Talent Partners

CRM Specialist

Carol Stream, IL · On-site

$70K - $90K/yr

As the Americas Region CRM Specialist, you will act as key expert, facilitator, trainer, and resource to ensure the proper and consistent use of MS Dynamics for maximum business value. The Specialist ...

Triton College, IL

CRM Coordinator

River Grove, IL · On-site

$57.58K/yr

Posting Details Posting Summary Posting Number S00573P Position Title CRM Coordinator Position Type Mid Management Department Admissions Essential Function The CRM Coordinator serves as the ...

Triton College, IL

CRM Coordinator

River Grove, IL · On-site

$57.58K/yr

Posting Details Posting Summary Posting Number S00573P Position Title CRM Coordinator Position Type Mid Management Department Admissions Essential Function The CRM Coordinator serves as the ...

Triton College

CRM Coordinator

River Grove, IL · On-site

CRM Coordinator The CRM Coordinator serves as the Admissions technical point of contact and is responsible for coordinating the functional use, development, testing and management of Customer ...

Milliman

CRM Specialist

Chicago, IL · On-site

Milliman's CRM program is integral to the continued growth of the firm. We are seeking a tech-savvy and data-driven professional to join our CRM team as a CRM Specialist. This individual will act as ...

Amrize

CRM & Lifecycle Marketing Manager

Chicago, IL · On-site

Join Amrize as a CRM & Lifecycle Marketing Manager and help construct what's next. If you're ready to put your skills to work on projects that matter - and build a career with a company that ...

New Home Star

HubSpot CRM Project Manager

Chicago, IL · On-site

$60K - $70K/yr

Job Requirements Project Manager, HubSpot & CRM Operations Agency Team | Professional & Business Services | Home Builder Clients As our Agency team continues to scale HubSpot implementations and CRM ...

New Home Star

HubSpot CRM Project Manager

Chicago, IL · Remote

$60K - $70K/yr

Job Requirements Project Manager, HubSpot & CRM Operations Agency Team | Professional & Business Services | Home Builder Clients As our Agency team continues to scale HubSpot implementations and CRM ...

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CRM Manager information

See Chicago, IL salary details

$40.2K

$105.2K

$177.2K

How much do crm manager jobs pay per year?

As of May 28, 2026, the average yearly pay for crm manager in Chicago, IL is $105,209.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,800.00 and $136,000.00 per year, depending on experience, location, and employer.

What Does a CRM Manager Do?

A CRM manager handles sales and relationships with clients using the concepts of customer relationship management. Your primary goal in this position is to identify leads and target audiences for optimal ROI. Your responsibilities are to analyze the purchase and communication history of customers and develop goals that drive sales growth and improve customer retention. Your job duties also involve maintaining a database of this information, so you need experience with SQL and application development. In some CRM manager positions, you may also train other staff members to improve their sales by using your analyses and reports.

What are the key skills and qualifications needed to thrive as a CRM Manager, and why are they important?

To thrive as a CRM Manager, you need expertise in customer relationship management, data analysis, and marketing strategies, often supported by a degree in marketing, business, or a related field. Familiarity with CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics, along with relevant certifications, is highly valuable. Strong communication, project management, and problem-solving skills help a CRM Manager build effective campaigns and collaborate across teams. These abilities are essential for optimizing customer engagement, driving retention, and maximizing ROI from CRM initiatives.

How does a CRM Manager typically collaborate with sales and marketing teams to improve customer engagement?

A CRM Manager works closely with both sales and marketing teams to develop strategies that enhance customer relationships and drive engagement. They coordinate campaigns, analyze customer data, and ensure that messaging is consistent across all touchpoints. Regular meetings and joint planning sessions help align goals and share insights, enabling the CRM Manager to tailor communications and automate workflows that support lead nurturing and retention. This collaboration is essential for creating a seamless customer experience and achieving business objectives.

What are CRM Managers?

CRM Managers, or Customer Relationship Management Managers, are professionals responsible for developing and implementing strategies to enhance a company's relationships with its customers. They use specialized software and data analysis to improve customer retention, increase sales, and personalize the customer experience. CRM Managers often collaborate with marketing, sales, and customer service teams to ensure that all customer interactions are efficient and effective. Their role is key in driving customer satisfaction and business growth.

What is the difference between Crm Manager vs Marketing Analyst?

AspectCrm ManagerMarketing Analyst
Required CredentialsBachelor's in Marketing, Business, or related field; CRM certificationsBachelor's in Marketing, Data Analysis, or related field; Analytics certifications
Work EnvironmentCollaborates with sales, marketing, and customer service teamsFocuses on data analysis, market research, and campaign performance
Employer & Industry UsageUsed in retail, e-commerce, and service industries for customer engagementCommon in marketing agencies, retail, and tech sectors for data-driven insights

The Crm Manager primarily manages customer relationships and CRM systems, focusing on customer retention and engagement. The Marketing Analyst analyzes data to optimize marketing strategies. While both roles require marketing knowledge and analytical skills, the Crm Manager emphasizes customer relationship management, whereas the Marketing Analyst concentrates on data analysis and market research.

More about CRM Manager jobs
What are the most commonly searched types of Crm jobs in Chicago, IL? The most popular types of Crm jobs in Chicago, IL are:
What are popular job titles related to Crm Manager jobs in Chicago, IL? For Crm Manager jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Crm Manager jobs in Chicago, IL look for? The top searched job categories for Crm Manager jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Crm Manager jobs? Cities near Chicago, IL with the most Crm Manager job openings:
CRM Manager jobs near you
Infographic showing various Crm Manager job openings in Chicago, IL as of May 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Hybrid job distribution, with an average salary of $105,209 per year, or $50.6 per hour.

CRM Manager

Canopy Service Partners

Chicago, IL

$100K - $115K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Job description

Canopy is a rapidly growing, integrated tree care service company on a mission to build the leading tree care platform in North America. By acquiring and supporting high-performing local brands, Canopy empowers local leaders to deliver exceptional service and build lasting customer relationships. Backed by Alpine Investors, Canopy stands out for its people-first culture, operational excellence, and commitment to sustainable growth. As a CRM Manager, you will play a key role in optimizing and managing Canopy’s core CRM and Field Service Management (FSM) platforms, ensuring operational consistency and supporting the company’s continued expansion across its portfolio of partner brands.

Responsibilities
  • Act as the primary business owner and day-to-day manager of Canopy’s core CRM and FSM platforms, including ArboStar, ArborGold, and related systems.
  • Develop, document, and maintain standard operating procedures (SOPs) for CRM and FSM platforms to ensure alignment with company policies and operational standards.
  • Establish and enforce system standards, workflows, stage definitions, tagging conventions, and required data fields across all partner brands.
  • Ensure data integrity, reporting accuracy, and operational consistency throughout the organization.
  • Conduct audits of partner offices for compliance with system standards and escalate non-adoption or process deviations as necessary.
  • Oversee platform administration, including user setup, permissions, configuration governance, and support triage.
  • Design and deliver structured training programs for office teams, regional leadership, and new users.
  • Create and maintain training guides, playbooks, process documentation, and knowledge-base resources.
  • Support onboarding and system transitions for newly acquired partner companies, ensuring smooth data migration and process adoption.
  • Coordinate with CRM/FSM vendors on support issues, enhancement requests, and system improvements.
  • Gather and synthesize end-user feedback to inform process improvements and feature requests.
  • Lead cross-functional teams to set process standards and drive system-driven process improvements.
  • Monitor platform performance and identify opportunities to improve usability, adoption, and data quality.
  • Communicate system updates, workflow changes, and new feature rollouts to stakeholders.
  • Travel up to 15% as required to support partner brands and system rollouts.
Qualifications
  • 3–5+ years of experience in CRM administration, CRM/FSM management, or operational systems management, preferably in a multi-location, private-equity backed, or home services environment.
  • Expertise in ArboStar, ArborGold, or comparable Field Service Management systems.
  • Proven experience developing SOPs, training programs, and scalable system documentation.
  • Strong understanding of data integrity, reporting structures, and workflow design.
  • Experience supporting system onboarding, transitions, or multi-brand standardization is preferred.
  • Demonstrated ability to enforce standards while maintaining strong cross-functional relationships.
  • Highly organized, process-driven, and comfortable leading cross-functional training, documentation, and governance efforts.
  • Excellent communication skills with the ability to translate technical system functionality into practical operational guidance.
  • Ability to travel up to 15% as required.
Benefits
  • 401(k) match
  • Comprehensive medical, dental, and vision insurance
  • Long-term and short-term disability coverage
  • Generous paid time off (PTO)
  • Opportunities for professional growth and advancement as the company scales
  • Mission-driven, people-first culture focused on sustainable growth and exceptional service