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Description

Business Development Representative - Disaster Restoration

Location: Greater Indianapolis
Job Type: Full-Time

About Michaelis Corporation:

Michaelis Corporation is a family-owned and operated general contractor based in Indianapolis, Indiana, proudly serving the community since 1986. We specialize in insurance restoration and basement waterproofing, helping homeowners and businesses recover after fire, water, mold, and storm-related losses.

We believe in family values, doing the right thing when no one is watching, and leading by example in how we serve our customers, employees, and community. We care deeply about work-life balance and strive to create a supportive environment where people can grow professionally while still having a life outside of work.

What sets Michaelis apart is our commitment to our people. We invest in personal and professional development, foster strong internal collaboration, and focus on long-term relationships-both with our clients and within our team.

Position Overview:

The Business Development Representative plays a critical role in expanding Michaelis Corporation's presence throughout the Greater Indianapolis market. This role is relationship-driven and field-focused, centered on building trust with key referral partners and becoming a reliable, professional first call when property damage occurs.

This is not transactional sales. Success in this role comes from consistent relationship-building, strong communication, and a service-first mindset. The Business Development Representative owns their territory, manages referral relationships, and works closely with internal operations teams to ensure an excellent client experience from first contact through project completion.

Industry experience is strongly preferred but not required. Candidates who understand insurance claims, construction, restoration, or trade-based sales will excel quickly, but we are open to strong relationship-focused sales professionals who are eager to learn the industry.

Key Responsibilities:

Build & Maintain Referral Relationships

•  Develop and strengthen relationships with key referral partners, including: 
  • Insurance adjusters
  • Insurance agents
  • Property and facility managers
  • Plumbers
  • Fire departments 
• Become a trusted, professional resource for partners when emergencies arise.
• Maintain consistent follow-up and presence through in-person visits, calls, meetings, and events.

Drive Business Growth

• Proactively identify and pursue new referral opportunities across the Greater Indianapolis area.
• Manage leads through the full sales process, from initial contact through handoff to operations.
• Identify opportunities to expand services within existing partner relationships.
• Attend networking events, industry functions, trade shows, and community events to promote Michaelis Corporation.

Collaborate Internally

• Work closely with estimators, project managers, and operations teams to ensure smooth handoffs and high-quality customer experiences.
• Communicate partner expectations clearly and accurately to internal teams.
• Provide feedback and insights from the field on market trends, competitor activity, and growth opportunities.

Track & Report Performance

• Maintain accurate CRM records, including contacts, activities, and referral pipelines.
• Track and report activity and performance against monthly and quarterly goals.
• Manage time and territory effectively to maintain consistent outreach and follow-up.

Qualifications Required:

• Valid driver's license with the ability to travel throughout the Greater Indianapolis area.
• Strong verbal communication and relationship-building skills.
• Self-motivated, organized, and disciplined with the ability to work independently.
• Comfortable engaging with a wide range of professionals, from field technicians to business owners and decision-makers.

Strongly Preferred (but not required):

• Experience in restoration, insurance claims, construction, or property management.
• Existing relationships with adjusters, insurance agents, property managers, or trade partners.
• Outside sales or route-based sales experience.
• Familiarity with CRM tools and pipeline management.

Compensation & Benefits:

• Competitive base salary with performance-based commission
• Company vehicle and gas card
• Health insurance options
• Health Savings Account (HSA)
• Life insurance
• Dental insurance (100% employee-paid)
• Vision insurance (100% employee-paid)
• 401(k) with company match
• Paid time off and paid holidays
• Professional development and training assistance

Work Schedule & Expectations:

• Monday through Friday, with flexibility required.
• This role requires responsiveness to client needs, including occasional evenings or weekends when emergencies occur.
• Frequent local travel within the Greater Indianapolis area to meet referral partners and attend events.

Why This Role Matters:

When property damage occurs, people are often dealing with one of the most stressful moments of their lives. The Business Development Representative helps ensure that when a loss happens, Michaelis Corporation is the trusted partner called to respond. By building strong referral relationships and representing our values in the community, this role directly impacts our ability to serve customers well and grow sustainably.