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Business Support Lead Jobs (NOW HIRING)

C.A. Carlin

Business Support Manager

Cincinnati, OH · Hybrid

Lead, mentor, and manage the Business Support Specialist team to achieve channel and organizational goals. * Drive team performance through clear expectations, performance management, and ongoing ...

RWS Group

Business Support Analyst

Oklahoma City, OK · On-site

Documenting Functional Specifications and working closely with the Technical Lead and Senior Business Analysts to support the solution design and ensure the successful implementation of customer ...

Cesna Group

Business Support Manager

New York, NY · On-site

$100K - $200K/yr

Job Summary The Business Support Manager ? We are seeking a hands-on, self-directed professional to ... Office Management * - Lead the initial setup and administrative onboarding of the new branch ...

Elara Caring

Business Support Associate

Perth Amboy, NJ · On-site

$19/hr

Business Support Associate, Personal Care Services Perth Amboy, New Jersey Full-Time | Monday ... If you're ready to lead with purpose and help others thrive, we'd love to have you on our team. Why ...

Advantest

Business Support Specialist

Austin, TX · On-site

Lead or support quote to cash activities to include producing quotation proposals, coordinating ... business expectations. * Act as the point of contact for internal stakeholders, ensuring clear and ...

Advantest

Business Support Specialist

Austin, TX · On-site

Lead or support quote to cash activities to include producing quotation proposals, coordinating ... business expectations. * Act as the point of contact for internal stakeholders, ensuring clear and ...

Melexis

Business Support Specialist

Novi, MI · On-site

Location: Novi, MI (On-Site) Your future job The Business Support Specialist provides critical ... Conduct Purchase Order pricing checks and communicate forecast lead times to relevant parties.

Elara Caring

Business Support Associate

Perth Amboy, NJ

$18 - $19/hr

As a Busines s Support Associate , you'll play a key role in leading a team of dedicated caregivers ... If you're ready to lead with purpose and help others thrive, we'd love to have you on our team. Why ...

Compunnel

OneStream Support Lead

Cleveland, OH · On-site

JOB SUMMARY The OneStream Support Lead is responsible for serving as the primary interface between business and IT stakeholders, owning critical incident coordination and escalations (P1/P2). This ...

Advantest

Business Support Coordinator

Austin, TX · On-site

Lead or support quote to cash activities to include quotation proposals, coordinate third party vendor services and deal management. * Track and document project deliverables and correspondence to ...

IndSoft Inc

WCS Support Lead

Mooresville, NC · On-site

Job Title : WCS Support Lead Location : Mooresville, NC. Type of hire : CTH Note:Please send ... Provide on-call support (weekly rotation) during non-business hours. Evaluate and increase ...

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Business Support Lead information

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$11

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$63

How much do business support lead jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for business support lead in the United States is $29.10, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $32.93 per hour, depending on experience, location, and employer.

What are Business Support Leads?

Business Support Leads are professionals who oversee and coordinate administrative and operational activities within an organization. They ensure that business processes run smoothly by managing support staff, implementing efficient workflows, and facilitating communication between departments. Their responsibilities may include project management, resource allocation, and supporting senior management in achieving business objectives. Business Support Leads play a critical role in optimizing productivity and maintaining organizational effectiveness.

How does a Business Support Lead typically collaborate with cross-functional teams to drive organizational efficiency?

A Business Support Lead often acts as a bridge between different departments such as operations, finance, HR, and IT, ensuring seamless information flow and alignment of business processes. They coordinate meetings, clarify requirements, and help resolve interdepartmental challenges to improve workflow efficiency. Effective communication and stakeholder management are key, as Business Support Leads facilitate project updates, gather feedback, and implement solutions that support organizational goals. This collaborative approach not only drives efficiency but also offers exposure to various business functions, enhancing professional growth opportunities.

What jobs pay $3,000 a day?

Business Support Leads typically do not earn $3,000 a day; such high daily rates are usually associated with specialized roles like top-tier consultants, executive-level positions, or highly experienced freelancers in fields such as finance, law, or technology. These roles often require advanced skills, certifications, and extensive experience, and compensation may include bonuses or project-based payments that can reach or exceed this level for short-term engagements.

What are the key skills and qualifications needed to thrive as a Business Support Lead, and why are they important?

To thrive as a Business Support Lead, you need excellent organizational skills, experience in process improvement, and a background in business administration or a related field. Familiarity with project management tools, CRM systems, and proficiency in Microsoft Office Suite or similar platforms is highly valuable. Strong leadership, communication, and problem-solving skills help you effectively coordinate teams and manage stakeholder expectations. These abilities are crucial for ensuring efficient operations, driving business objectives, and supporting organizational growth.

What is the difference between Business Support Lead vs Business Analyst?

AspectBusiness Support LeadBusiness Analyst
Required CredentialsTypically a bachelor's degree in business, management, or related field; certifications like CBAP or PMP are commonBachelor's degree in business, finance, or related; certifications like CBAP or PMI-PBA are often preferred
Work EnvironmentSupports operational teams, manages support processes, and ensures service delivery within organizationsAnalyzes business needs, documents requirements, and recommends solutions, often working closely with IT and management
Employer & Industry UsageUsed across industries like finance, healthcare, and retail to support business functionsCommon in IT, finance, and consulting sectors for process improvement and project support

The Business Support Lead focuses on managing support services and operational efficiency, while the Business Analyst concentrates on analyzing business needs and recommending solutions. Both roles require similar credentials and are integral to organizational success, but they serve different functions within a company.

What does support lead mean in a job?

A support lead in a job is responsible for overseeing customer or technical support teams, ensuring efficient service delivery, and resolving complex issues. They often coordinate team activities, provide training, and use support tools like ticketing systems to improve customer satisfaction and team performance.
More about Business Support Lead jobs
What job categories do people searching Business Support Lead jobs look for? The top searched job categories for Business Support Lead jobs are:
Business Support Lead jobs near you
Infographic showing various Business Support Lead job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $60,525 per year, or $29.1 per hour.
Development & Business Support Manager

Development & Business Support Manager

iVenture Solutions

Jacksonville, FL

$95K - $130K/yr

Full-time

Life, Retirement, PTO

Posted 22 days ago

Job description

Description
The Development & Business Support Manager is a critical leadership role responsible for directing iVenture's Business Support team which consists of a blended team of local and offshore talent delivering software development, BI/reporting, automation, and quality assurance. Reporting to the Director of Operations, this individual ensures that technology solutions are delivered on time, align with business goals, and reflect iVenture's core values. The idea. candidate bridges the gap between technical execution and business strategy, with a proven experience managing distributed and offshore teams. 
As iVenture accelerates toward a functional-leader-led development model where department heads and business managers contribute directly to app development, dashboards, and workflow automation using AI-assisted platforms such as Lovable, Claude Code, and similar tools - this role is pivotal in establishing the governance, security guardrails, and planning frameworks that make citizen development scalable and safe.

Key Responsibilities
Team Leadership & Performance Management
• Lead, mentor, and develop a blended team of local and offshore software developers, QA analysts, and automation engineers
• Establish clear performance expectations, conduct regular 1:1s, and facilitate career path discussions
• Manage workload distribution, sprint planning, and resource allocation across time zones
• Participate in hiring decisions, onboarding, and training for new team members
• Foster a high-accountability culture aligned with iVenture’s core values

Offshore Team Integration and Vendor Management
• Own the day-to-day relationship and performance management of the outsourced development team
• Establish and maintain communication cadences, SLAs, and delivery standards with offshore partners
• Ensure offshore deliverables are integrated seamlessly into domestic workflows and meet quality standards
• Identify and mitigate risks related to offshore dependencies, time-zone coordination, and knowledge transfer

Project and Delivery Management
• Oversee the full project lifecycle for software development, automation, and BI/reporting initiatives
• Guide project teams through obstacle resolution and adjust delivery plans to maintain efficiency and business alignment
• Ensure milestone completion by agreed upon deadlines and communicate proactively when timelines are at risk
• Partner with stakeholders to gather requirements, define scope, and set measurable success criteria

Process Improvement and Quality Assurance
• Continuously evaluate and enhance team processes to maximize efficiency and output quality
• Ensure software development, SQL/BI reporting, automation, and R&D processes comply with company standards
• Lead or support internal quality assessments and implement corrective actions as needed
• Stay current on compliance regulation changes that may affect processes or deliverables

Citizen & Functional-Leader Development Governance
• Design and own a governance framework for functional-leader-led development, enabling department heads and business managers to build apps, dashboards, and automations using AI-assisted platforms (e.g., Lovable, Claude Code) while enforcing security, data privacy, and compliance guardrails
• Establish intake, review, and deployment workflows for citizen-developed solutions, including code review checkpoints, environment promotion policies, and rollback procedures
• Partner with IT security to define role-based access controls, approved tooling lists, and data classification standards for user-generated solutions
• Build and deliver enablement programs that upskill functional leaders on AI development tools, prompt engineering basics, and responsible build practices
• Maintain a registry of citizen-built solutions, track their business impact and technical health, and coordinate ongoing support or migration to core systems when appropriate

Strategic Reporting and Communication
• Deliver regular high-level updates to the Director of Operations covering team status, project deployments, process improvements, compliance changes, and quality assessments
• Translate complex technical topics into clear business language for non-technical stakeholders
• Maintain transparent communication across all levels of the organization
Key Performance Indicators
· On-time milestone delivery rate against agreed deadlines
· Holding the team accountable to quality KPIs (DEV Story Completion, Sprint Velocity, Known Point Backlog, and Sprint Backlog)
· Team engagement and retention
· Stakeholder satisfaction with Business Support team responsiveness and output quality
· Cycle time improvements on recurring development and automation initiatives

Skills, Knowledge and Expertise
Qualifications
· Bachelor’s degree in Computer Science, Information Systems, Business Management, or a related field — or equivalent professional experience
· 5+ years of technology team management experience, including direct oversight of software developers, QA, or IT operations personnel
· 1+ years of experience managing offshore or nearshore development teams
· Demonstrated background in IT services — such as cloud computing, managed services, software development, or SaaS environments
· Experience supporting SMB clients in a B2B services environment is a plus
· Working knowledge of SQL and BI/reporting tools (e.g., Power BI, Tableau, or similar)
· Familiarity with software development methodologies (Agile/Scrum, Kanban)
· Exposure to automation tools and platforms (RPA, scripting, workflow automation)
· Experience with citizen development or functional-leader-led development programs, including governance design, security policy enforcement, and enablement for non-technical builders using AI-assisted platforms (e.g., Lovable, Claude Code, Power Apps, or similar)
· Comfort working with project management platforms (Jira, Asana, Monday.com, or similar)
· Strong analytical and problem-solving skills with a data-informed decision-making style
· Excellent written and verbal communication skills; able to present to executive audiences
· Ability to manage competing priorities in a fast-paced environment
· Proven flexibility and sound judgment when navigating ambiguity
· Strong interpersonal skills; collaborative across departments and organizational levels
Other Requirements
· Valid driver’s license and insurance with reliable transportation.  This position will require infrequent travel to out remote offices and various industry conferences throughout the U.S
· Drug-free and non-smoker. Smoking is prohibited at all client sites and iVenture offices

Perks of working here as an Business Support Manager:
  • WFH Flexibility
  • Focus on Work/Life Balance
  • We match 4% on your 401K 
  • Paid Time Off Benefits - 3 weeks for your first year, 4 weeks on your second year
  • Comprehensive benefits package which includes paid life insurance and paid long term disability
  • Peerfit membership - providing free access to many local gyms and studios
  • Paid Maternity, Paternity and foster leave
  • Quarterly employee/family outings 
  • Career Path road mapping 
  • $200 spend in our iVenture Company Store on your anniversary year with us as well as upon joining our team
  • Real Culture initiatives and recognition, not just pizza parties 
  • 360 degree feedback. You talk, we listen.
  • Mileage reimbursement
  • Super cool technology – virtual lab, paid certifications and training days
  • iVenture is rated by its employees as a "Great Place to Work" and has a strong culture and exceptional core values