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Business Support Lead Jobs (NOW HIRING)

Meta

Facility Support Lead

Rayville, LA

$143K/yr

The Facility Support Lead oversees the business functions of the facility operations teams. The position's main functions are to provide vendor and supplier management, manage the campus facility ...

Indigo Beam LLC

Application Support Lead

Houston, TX · On-site

Software Innovation to Solve Business Problems We partner with our clients to create innovative ... Application Support Lead Summary: Responsibilities for this position may include but are not ...

Five Below

Support lead

Louisville, KY · On-site

$11.50/hr

Supports the onboarding and ongoing training of associates, helping them learn store policies ... of the business, which will require day, evening, weekends and may include overnight shifts and ...

Five Below

Support lead

Louisville, KY · On-site

$11.50/hr

... Supports the onboarding and ongoing training of associates, helping them learn store policies ... of the business, which will require day, evening, weekends and may include overnight shifts and ...

Five Below

support lead

Dallas, TX · On-site

$11.50/hr

Supports the onboarding and ongoing training of associates, helping them learn store policies ... of the business, which will require day, evening, weekends and may include overnight shifts and ...

STAHL

Project Support Lead

Washington, DC

Project Support Lead WHO WE ARE: STAHL Companies provides the Program Management for its Channel of ... We do this by aligning the voice of our small business members with advocacy for change in federal ...

City of New York

Application Support Lead

Manhattan, NY · On-site

$125K - $150K/yr

... business needs, elicit and document business requirements, and conduct Gap Analysis ... Lead the support team by working with project managers, product managers and product owners to ...

Five Below

support lead

Mount Laurel, NJ · On-site

$16.42/hr

Supports the onboarding and ongoing training of associates, helping them learn store policies ... of the business, which will require day, evening, weekends and may include overnight shifts and ...

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Business Support Lead information

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$11

$29

$63

How much do business support lead jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for business support lead in the United States is $29.10, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $32.93 per hour, depending on experience, location, and employer.

What is a business support lead?

Business Support Leads are professionals who oversee and coordinate administrative and operational activities within an organization. They ensure that business processes run smoothly by managing support staff, implementing efficient workflows, and facilitating communication between departments. Their responsibilities may include project management, resource allocation, and supporting senior management in achieving business objectives. Business Support Leads play a critical role in optimizing productivity and maintaining organizational effectiveness.

How does a business support lead typically collaborate with cross-functional teams to drive organizational efficiency?

A Business Support Lead often acts as a bridge between different departments such as operations, finance, HR, and IT, ensuring seamless information flow and alignment of business processes. They coordinate meetings, clarify requirements, and help resolve interdepartmental challenges to improve workflow efficiency. Effective communication and stakeholder management are key, as Business Support Leads facilitate project updates, gather feedback, and implement solutions that support organizational goals. This collaborative approach not only drives efficiency but also offers exposure to various business functions, enhancing professional growth opportunities.

What are the key skills and qualifications needed to thrive as a business support lead, and why are they important?

To thrive as a Business Support Lead, you need excellent organizational skills, experience in process improvement, and a background in business administration or a related field. Familiarity with project management tools, CRM systems, and proficiency in Microsoft Office Suite or similar platforms is highly valuable. Strong leadership, communication, and problem-solving skills help you effectively coordinate teams and manage stakeholder expectations. These abilities are crucial for ensuring efficient operations, driving business objectives, and supporting organizational growth.

What is the difference between Business Support Lead vs Business Analyst?

AspectBusiness Support LeadBusiness Analyst
Required CredentialsTypically a bachelor's degree in business, management, or related field; certifications like CBAP or PMP are commonBachelor's degree in business, finance, or related; certifications like CBAP or PMI-PBA are often preferred
Work EnvironmentSupports operational teams, manages support processes, and ensures service delivery within organizationsAnalyzes business needs, documents requirements, and recommends solutions, often working closely with IT and management
Employer & Industry UsageUsed across industries like finance, healthcare, and retail to support business functionsCommon in IT, finance, and consulting sectors for process improvement and project support

The Business Support Lead focuses on managing support services and operational efficiency, while the Business Analyst concentrates on analyzing business needs and recommending solutions. Both roles require similar credentials and are integral to organizational success, but they serve different functions within a company.

More about Business Support Lead jobs
What job categories do people searching Business Support Lead jobs look for? The top searched job categories for Business Support Lead jobs are:
Business Support Lead jobs near you
Infographic showing various Business Support Lead job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $60,525 per year, or $29.1 per hour.

Facility Support Lead

Meta

Rayville, LA

$143K/yr

Full-time

Posted 21 days ago

Meta rating

7.8

Company rating: 7.8 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

137th of 242 rated software companies

Job description

Meta is seeking a Facility Support Lead to join our Data Center Facility Operations (FacOps) team. Our data centers serve as the foundation upon which our software operates to meet the demands of our customers. The Facility Support Lead oversees the business functions of the facility operations teams. The position's main functions are to provide vendor and supplier management, manage the campus facility operations' budget, liaise with partner teams, support business improvement processes and assessments, support compliance programs and implement business directives. This role serves as a campus leader by driving strong team collaboration and operational excellence and by assisting local leadership in monitoring and managing organizational health. The successful candidate will possess data center, corporate real-estate, or other critical infrastructure industry experience overseeing the management of third-party contracts and resources for maintenance and operations.
Facility Support Lead Responsibilities:
  • Plan, develop, and administer the facility operating budget. Support, consult and advise campus facility team on matters of financial health
  • Provide vendor management support including budget execution, routine business reviews, contractor provisioning, financial and invoice management and ensuring work quality meets contractual and operational standards
  • Oversee a contracted technician workforce responsible for facility maintenance and ensuring safe operations within agreed upon SLAs. Provide oversight and direction for all duties assigned to contracted technician workforce
  • Provide property management oversight including, but not limited to, the quality delivery of data center campus housekeeping, furniture, landscaping and site maintenance services
  • Act as a liaison to culinary and micro-kitchen teams, including the start-up/establishment of new buildings and new locations
  • Report directly to the Data Center Campus Facility Manager (DCCFM) providing oversight and direction on support functions affecting physical infrastructure required throughout the campus
  • Support and advise the implementation of business and operational standards to ensure compliance with policies, regulations, and performance criteria
  • Liaise with external regulatory agencies, company insurance agents, and third-party consultants
  • Support partners and peers in cross-functional work and onboarding
  • Develop cross-functional relationships with all onsite teams to improve and enhance operations
  • Develop reports utilizing data and metrics for campus budgets, vendor management and organizational health for local leadership teams

Minimum Qualifications:
  • 8+ years of experience working in large-scale facilities or critical infrastructure management
  • Experience in budget development and management
  • Experience in vendor and contract management
  • Experience in communicating and presenting complex material effectively
  • Experience in cross-functional, collaborative environments
  • Experience with complex problem identification and resolution techniques, including causal analysis
  • Proven time management, organization, and prioritization skills

Preferred Qualifications:
  • Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
  • Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
  • Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
  • Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
  • Experience with data center industry or critical infrastructure
  • Experience in facilities operations support functions
  • Excellent customer service recognition from multiple customers
  • Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
  • Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
  • Experience in project management

About Meta:
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.
$143,000/year to $198,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

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