ZipRecruiter

Log In

1

Business Support Analyst Jobs (NOW HIRING)

Addison Group

Business Analyst

Dallas, TX · Hybrid

$30/hr

This position is eligible for Medical, Dental, Vision, 401(k) We are seeking an IT Business Support Analyst to provide technical and operational support for our business system, application and ...

Addison Group

Business Analyst

Dallas, TX · On-site

$30/hr

This position is eligible for Medical, Dental, Vision, 401(k) We are seeking an IT Business Support Analyst to provide technical and operational support for our business system, application and ...

Addison Group

Business Analyst

Dallas, TX · On-site

$30/hr

This position is eligible for Medical, Dental, Vision, 401(k) We are seeking an IT Business Support Analyst to provide technical and operational support for our business system, application and ...

Eurofins Scientific

Business Support

Lancaster, PA · On-site

Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity ... With a focus on our internal customers, our business support teams concentrate on delivering ...

Eurofins

Business Support

Lancaster, PA · On-site

Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity ... With a focus on our internal customers, our business support teams concentrate on delivering ...

Gunvor

Desktop Support Analyst

Houston, TX · On-site

$22.25 - $29.75/hr

Desktop Support Analyst Contract Type: Permanent Time Type: Full time Desktop Support Analyst The ... the business support needs are met in a proactive manner with minimum supervision • Fluent in ...

next page

Showing results 1-20

All JobsBusiness Support Analyst Jobs

Business Support Analyst information

See salary details

$32K

$75.3K

$135.5K

How much do business support analyst jobs pay per year?

As of Jun 30, 2026, the average yearly pay for business support analyst in the United States is $75,331.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $98,000.00 per year, depending on experience, location, and employer.

Can you become a Business Support Analyst with no experience?

Becoming a Business Support Analyst typically requires some understanding of business processes, data analysis, and relevant tools like Excel or CRM software. While prior experience is beneficial, entry-level roles may be available for candidates with strong analytical skills, a willingness to learn, and relevant certifications or training. Gaining foundational knowledge through courses or internships can help qualify for such positions.

What is the difference between Business Support Analyst vs Business Analyst?

AspectBusiness Support AnalystBusiness Analyst
Required CredentialsTypically a bachelor's degree in business, IT, or related field; certifications like CBAP or CCBA are commonSimilar credentials; often holds certifications like CBAP or PMI-PBA
Work EnvironmentSupports daily business operations, troubleshooting, and system support within organizationsAnalyzes business processes, gathers requirements, and recommends solutions for improvements
Employer & Industry UsageUsed across industries for operational support roles in finance, healthcare, and ITCommon in consulting, finance, and IT sectors for process and system analysis

While both roles require similar educational backgrounds and certifications, a Business Support Analyst primarily focuses on supporting ongoing operations and resolving issues, whereas a Business Analyst concentrates on analyzing and improving business processes. Understanding these distinctions helps in choosing the right career path or job search focus.

What does a business support analyst do?

A business support analyst helps organizations improve operations by analyzing business processes, identifying issues, and recommending solutions. They often work with data analysis tools, assist in project management, and communicate findings to stakeholders to support decision-making. Strong problem-solving and communication skills are essential in this role.

What are some common challenges faced by Business Support Analysts when managing multiple stakeholder expectations?

Business Support Analysts often work with various departments, each with unique priorities and requirements. Balancing these differing expectations can be challenging, especially when resources or timelines are limited. Strong communication and negotiation skills are essential to set realistic expectations and ensure alignment. Regular status updates and transparent reporting can help build trust and keep projects on track, making stakeholder management a key part of the role.

What is a Business Support Analyst?

A Business Support Analyst is a professional who provides analytical and administrative support to help organizations run efficiently. They analyze data, identify process improvements, assist with project management, and help implement new business systems or strategies. Their role often involves collaborating with different departments to gather requirements, solve problems, and ensure smooth business operations. Business Support Analysts play a key role in optimizing workflow and supporting decision-makers with actionable insights.

What are the key skills and qualifications needed to thrive as a Business Support Analyst, and why are they important?

To thrive as a Business Support Analyst, you need strong analytical skills, business process knowledge, and a relevant degree in business, information systems, or a related field. Familiarity with data analysis tools (such as Excel or Power BI), CRM systems, and process mapping software is typically required. Excellent communication, problem-solving abilities, and attention to detail help you effectively bridge gaps between business needs and technical solutions. These skills ensure that business operations run efficiently, enabling informed decision-making and organizational effectiveness.

Who earns more, BA or PM?

In the context of business roles, project managers (PMs) generally earn higher salaries than business analysts (BAs) due to their greater responsibility for project delivery and leadership. However, salaries can vary based on industry, experience, certifications, and location, with PMs often requiring skills in project management tools like MS Project or Agile methodologies. Business analysts typically focus on requirements gathering and process analysis, while PMs oversee project execution and resource management.

What are the top 3 skills for a business analyst?

A business support analyst should have strong analytical skills to interpret data and identify trends, excellent communication skills to convey findings effectively, and proficiency with tools like Excel, SQL, or data visualization software. These skills enable them to support decision-making and improve business processes efficiently.
More about Business Support Analyst jobs
What cities are hiring for Business Support Analyst jobs? Cities with the most Business Support Analyst job openings:
What are the most commonly searched types of Business Support Analyst jobs? The most popular types of Business Support Analyst jobs are:
What states have the most Business Support Analyst jobs? States with the most job openings for Business Support Analyst jobs include:
Business Support Analyst jobs near you
Infographic showing various Business Support Analyst job openings in the United States as of June 2026, with employment types broken down into 61% Full Time, 31% Part Time, 1% Temporary, and 7% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $75,331 per year, or $36.2 per hour.

Application Support Analyst

RevSpring Inc

Hamilton, NJ • On-site

Part-time

Posted 14 days ago

Key responsibilities

  • Provide troubleshooting and technical assistance for issues on platform subsystems, including investigation and remediation.

  • Review system logs, examine database records, and analyze documentation or program logic to answer inquiries or identify the source of reported issues.

  • Monitor the alert dashboard for system issues, addressing or escalating them as appropriate.

Job description

Job Title: Application Support Analyst
Job Summary:
RevSpring provides patient engagement and revenue cycle management services to its clients. In order to provide the highest quality service to its clients, RevSpring is seeking an individual who would be a good fit with our team culture as well as having the skills, desire, and enthusiasm to excel in the Level 2 (L2) Application Support Analyst role. We place great importance on our continual improvement of our services, our operational efficiencies, and our customer service, and the successful candidate will contribute to these objectives in measurable ways.
Our L1 support staff handles incoming communications from our clients including system change requests as well as reports of system issues. For items that require additional research or technical knowledge, the L2 Application Support Analyst will provide this additional assistance.
In response to a ticket, typical tasks would include reviewing system logs, examining database records, or examining documentation / program logic to answer the inquiry or identify the source of the reported issue.
Additionally, the L2 Application Support Analyst will be responsible for monitoring the alert dashboard throughout the day for system issues that require attention, and either addressing the issue or escalating to the appropriate group.
This position will be located in the Hamilton, NJ office. Periodic or part-time work-from home arrangement may be considered after an initial period of in-office training.
Essential Functions:
  • 2nd Level Support -- This team member will provide troubleshooting and technical assistance to internal and external customers, specifically investigation and remediation of issues that occur on any of our platform subsystems. To be successful in this role, the candidate should be excited by problem solving and must possess excellent troubleshooting and communication skills.
  • Programming knowledge is not required. However, since the need to interact with a database will frequently occur, the candidate should have some knowledge of a relational database such as MySQL and be able to write basic SQL queries. A technical mindset and curiosity will be important in the candidate being satisfied and successful in this role.
  • Business Support – Since this team member will be involved in a significant amount of the day-to-day interaction with the customer, he or she will be in good position to suggest, implement, document, and help to improve processes that would make the services we offer more efficient and/or effective. Therefore, the L2 Application Support Analyst will perform various business support tasks such as documenting systems and processes, suggesting / implementing process and/or system improvements, and well as performing various sales and/or business development tasks that are needed.

Minimum Requirements:
  • It is desired that the candidate be able to write SQL queries.
  • It is desired that the candidate be familiar with text search, preferably within a log aggregation tool such as Splunk
  • It is desired that the candidate has experience with AWS.
  • Must be customer focused, have excellent customer service skills and phone mannerisms.
  • Must have excellent analytical/troubleshooting skills.
  • Outstanding interpersonal, organizational, and verbal/written communication skills are required.
  • Ability to multi-task and to be detail-oriented is required.
  • Has an entrepreneurial approach.
Specific Job Skills:
Education: Bachelor of Science in a technical field, or equivalent technical education.
Experience:
Supervision: N/A
Certifications: N/A
Language Skills:
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from a variety of both internal and external sources.
Physical Capabilities: Standard categories
The physical capabilities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
RevSpring is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Note: This Job Description may not describe all of the job responsibilities and standards assigned to this position. The duties may change from time to time. RevSpring does not discriminate against any group in hiring or employment practices. Nothing in this job description constitutes a contract for employment.
Tyler Langenhorst
OPERATIONS MANAGER
p 800.414.7026 ext 6042 | e tlangenhorst@revspring.com
From: Tameka Gibson lt;tgibson@revspringinc.com gt;
Sent: Tuesday, June 9, 2026 10:39 AM
To: Tyler Langenhorst lt;TLangenhorst@revspringinc.com gt;
Subject: Application Support Analyst
Job Title: Application Support Analyst
Job Summary:
RevSpring provides patient engagement and revenue cycle management services to its clients. In order to provide the highest quality service to its clients, RevSpring is seeking an individual who would be a good fit with our team culture as well as having the skills, desire, and enthusiasm to excel in the Level 2 (L2) Application Support Analyst role. We place great importance on our continual improvement of our services, our operational efficiencies, and our customer service, and the successful candidate will contribute to these objectives in measurable ways.
Our L1 support staff handles incoming communications from our clients including system change requests as well as reports of system issues. For items that require additional research or technical knowledge, the L2 Application Support Analyst will provide this additional assistance.
In response to a ticket, typical tasks would include reviewing system logs, examining database records, or examining documentation / program logic to answer the inquiry or identify the source of the reported issue.
Additionally, the L2 Application Support Analyst will be responsible for monitoring the alert dashboard throughout the day for system issues that require attention, and either addressing the issue or escalating to the appropriate group.
This position will be located in the Hamilton, NJ office. Periodic or part-time work-from home arrangement may be considered after an initial period of in-office training.
Essential Functions:
  • 2nd Level Support -- This team member will provide troubleshooting and technical assistance to internal and external customers, specifically investigation and remediation of issues that occur on any of our platform subsystems. To be successful in this role, the candidate should be excited by problem solving and must possess excellent troubleshooting and communication skills.
  • Programming knowledge is not required. However, since the need to interact with a database will frequently occur, the candidate should have some knowledge of a relational database such as MySQL and be able to write basic SQL queries. A technical mindset and curiosity will be important in the candidate being satisfied and successful in this role.
  • Business Support – Since this team member will be involved in a significant amount of the day-to-day interaction with the customer, he or she will be in good position to suggest, implement, document, and help to improve processes that would make the services we offer more efficient and/or effective. Therefore, the L2 Application Support Analyst will perform various business support tasks such as documenting systems and processes, suggesting / implementing process and/or system improvements, and well as performing various sales and/or business development tasks that are needed.

Minimum Requirements:
  • It is desired that the candidate be able to write SQL queries.
  • It is desired that the candidate be familiar with text search, preferably within a log aggregation tool such as Splunk
  • Must be customer focused, have excellent customer service skills and phone mannerisms.
  • Must have excellent analytical/troubleshooting skills.
  • Outstanding interpersonal, organizational, and verbal/written communication skills are required.
  • Ability to multi-task and to be detail-oriented is required.
  • Has an entrepreneurial approach.
Specific Job Skills:
Education: Bachelor of Science in a technical field, or equivalent technical education.
Experience:
Supervision: N/A
Certifications: N/A
Language Skills:

Apply