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Business Relationship Manager Jobs in Boca Raton, FL

PNC

Relationship Manager I - C&IB

Boca Raton, FL

Responsible for relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals. Typically works with ...

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Business Relationship Manager information

See Boca Raton, FL salary details

$29.4K

$98.7K

$162.7K

How much do business relationship manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for business relationship manager in Boca Raton, FL is $98,705.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $125,700.00 per year, depending on experience, location, and employer.

What is a business relationship manager?

A Business Relationship Manager (BRM) is a professional who acts as a liaison between an organization’s business units and its IT or service providers. Their main role is to ensure that business needs and objectives are understood and met by technology or service solutions. BRMs work to foster strong partnerships, manage stakeholder expectations, and maximize the value delivered by IT or service teams. They often help translate business requirements into actionable projects and help prioritize initiatives that support business goals.

What is a business relationship manager?

A business relationship manager works to break down barriers between different company departments and functions to drive positive business value results. As a business relationship manager, your job duties include acting as a liaison between departments and team leadership, facilitating the creation of idea documents and value plans, and ensuring value optimization to achieve overarching goals. Typical qualifications for the career include at least a bachelor’s degree in business administration (MBA) or a similar field and extensive industry experience. Some employers may require a master’s degree. You also need excellent interpersonal, strategic thinking, and leadership skills.

What are the key skills and qualifications needed to thrive as a business relationship manager, and why are they important?

To excel as a Business Relationship Manager, strong business acumen, strategic thinking, and a background in business administration or a related field are essential. Familiarity with CRM platforms, project management tools, and, in some cases, certifications like BRMP (Business Relationship Management Professional) are commonly required. Exceptional communication, negotiation, and interpersonal skills help build trust and foster long-term relationships with clients and stakeholders. These skills are crucial for aligning business objectives, ensuring customer satisfaction, and driving organizational growth.

How does a business relationship manager typically collaborate with other departments to support business objectives?

A Business Relationship Manager (BRM) acts as a bridge between business units and IT or service providers, ensuring alignment on goals and priorities. BRMs regularly facilitate meetings, workshops, and strategy sessions with stakeholders from various departments to identify needs, set expectations, and address challenges. This collaborative approach helps drive mutually beneficial outcomes, improve service delivery, and ensure that projects are aligned with organizational objectives. Effective communication and negotiation skills are essential, as BRMs often coordinate cross-functional teams and manage competing interests.

What is the difference between Business Relationship Manager vs Account Manager?

AspectBusiness Relationship ManagerAccount Manager
Primary FocusBuilding strategic relationships with clients to support business growthManaging specific client accounts and ensuring customer satisfaction
Work EnvironmentCollaborates across departments, often in B2B settingsCustomer-facing, often in sales or service teams
Required CredentialsBusiness or related degree, relationship management certificationsSales or customer service experience, relevant certifications

While both roles involve client interaction, a Business Relationship Manager focuses on strategic partnership development, whereas an Account Manager concentrates on managing individual client accounts and maintaining customer satisfaction.

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Business Relationship Manager jobs near you

Agency Relationship Manager/ Property & Casualty

People's Trust Insurance Company

Deerfield Beach, FL • On-site

Full-time

Re-posted 5 days ago

Job description

Job Overview
We're looking for someone who enjoys building relationships, has a passion for underwriting, and can confidently work with agency partners to grow profitable business. The ideal candidate is self-motivated, customer-focused, and brings the credibility that comes from a strong underwriting background.
The Agency Relationship Manager is responsible for building and maintaining relationships with independent insurance agencies throughout Florida. This role focuses on recruiting new agency partners, supporting existing agencies, and serving as the primary point of contact for underwriting guidance, agency development, and business growth.
Extensive underwriting knowledge of Florida homeowners insurance is required. The ideal candidate has a strong underwriting background, understands agency operations, and enjoys building relationships while helping agencies write profitable business.
Responsibilities
  • Build and maintain strong relationships with existing agencies.
  • Serve as the primary underwriting resource for agency partners, providing guidance on underwriting guidelines, eligibility, and company appetite.
  • Educate agencies on company products, underwriting requirements, and business processes.
  • Monitor agency production and quoting activity while identifying opportunities for profitable growth.
  • Partner with internal departments to resolve agency concerns and ensure a positive agency experience.
  • Assist with onboarding newly appointed agencies, including training and implementation.
  • Represent the company at agency visits, meetings, and industry events.
  • Perform other duties as assigned.

Skills
  • Extensive underwriting experience in Florida homeowners insurance is required.
  • Minimum of 4years of Property & Casualty insurance experience, including underwriting and agency relationship management.
  • Strong understanding of underwriting guidelines, risk evaluation, and agency operations.
  • Florida 2-20 General Lines License preferred.
  • Excellent communication, relationship-building, and presentation skills.
  • Strong organizational and problem-solving abilities.
  • Ability to work independently and manage multiple priorities.
  • Proficiency in Microsoft Office.
  • Willingness to travel throughout Florida (50%-75%).

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