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Business Process Mapping Jobs in Florida (NOW HIRING)

A. Duda & Sons Inc.

Senior Business Analyst

Oviedo, FL · On-site

$78K - $101K/yr

Business Process Mapping: * Work closely with SMEs and the user community to document current-state Operational, Financial, Supply Chain, and Corporate processes and workflows. * Facilitate workshops ...

Kavaliro

Senior Business Analyst

Oviedo, FL · On-site

$78K - $101K/yr

Business Process Mapping: * Work closely with SMEs and the user community to document current-state Operational, Financial, Supply Chain, and Corporate processes and workflows. * Facilitate workshops ...

A. Duda & Sons Inc.

Senior Business Analyst

Oviedo, FL · On-site

Business Process Mapping: * Work closely with SMEs and the user community to document current-state Operational, Financial, Supply Chain, and Corporate processes and workflows. * Facilitate workshops ...

OrangePeople

Sr. Business Analyst

Orlando, FL · On-site

$86K - $111K/yr

Process Mapping & Process Improvement Expertise (Critical) * Current-state and future-state process ... Business Requirements Documents (BRDs). * Functional requirements. * User stories and use cases.

OrangePeople

Sr. Business Analyst

Orlando, FL · On-site

$86K - $111K/yr

Process Mapping & Process Improvement Expertise (Critical) * Current-state and future-state process ... Business Requirements Documents (BRDs). * Functional requirements. * User stories and use cases.

Apex Informatics

Business Analyst

Tallahassee, FL · On-site

Business Analyst Location: Tallahassee , FL Education * Bachelor's degree or master's degree in ... Proficiency in process mapping/modeling with tools such as Visio is required. * Proficiency in ...

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All JobsBusiness Process Mapping JobsBusiness Process Mapping Jobs in Florida

Business Process Mapping information

See Florida salary details

$13

$31

$47

How much do business process mapping jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for business process mapping in Florida is $31.03, according to ZipRecruiter salary data. Most workers in this role earn between $25.14 and $36.63 per hour, depending on experience, location, and employer.

What is business process mapping?

A Business Process Mapping job involves analyzing, documenting, and optimizing workflows within an organization. Professionals in this role use visual tools like flowcharts or diagrams to represent business processes, helping improve efficiency and identify areas for improvement. They work closely with stakeholders to streamline operations, reduce redundancies, and enhance overall performance. This role requires strong analytical skills, attention to detail, and proficiency in process modeling tools.

Is business process mapping a good career?

Business process mapping is a valuable skill in many industries, as it helps organizations improve efficiency and workflows. Professionals in this field often work with tools like flowcharts and process modeling software, and certifications such as BPMN can enhance job prospects. It can lead to roles in process analysis, operations management, and consulting.

What does a typical day look like for someone working in business process mapping?

A typical day in Business Process Mapping involves meeting with various department stakeholders to understand their workflows, documenting existing business processes, and using mapping tools to visualize these processes for analysis. You’ll often identify areas for process improvement and work collaboratively with cross-functional teams to propose and implement solutions. The role may include leading workshops, managing project timelines, and presenting findings to leadership. This dynamic environment offers a blend of independent analysis and team collaboration, making every day a mix of investigative work and strategic problem-solving.

What are the key skills and qualifications needed to thrive in business process mapping, and why are they important?

To excel in Business Process Mapping, you need strong analytical skills, attention to detail, and a background in business analysis or process improvement, often supported by a relevant degree or certification. Expertise with process mapping tools such as Microsoft Visio, Lucidchart, or BPMN software, as well as familiarity with Lean, Six Sigma, or similar methodologies, is highly valuable. Exceptional communication, problem-solving abilities, and stakeholder management skills set top performers apart in this role. These competencies are critical for accurately documenting workflows, identifying inefficiencies, and facilitating effective organizational change.

What are the most commonly searched types of Business Process Mapping jobs in Florida? The most popular types of Business Process Mapping jobs in Florida are:
What are popular job titles related to Business Process Mapping jobs in Florida? For Business Process Mapping jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Business Process Mapping jobs in Florida look for? The top searched job categories for Business Process Mapping jobs in Florida are:
Business Process Mapping jobs near you
Infographic showing various Business Process Mapping job openings in Florida as of August 2026, with employment types broken down into 83% Full Time, 13% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $64,551 per year, or $31 per hour.

Senior Business Analyst

SMART TECH SKILLS LLC

Tallahassee, FL • On-site

$89K - $115K/yr

Full-time

Posted 26 days ago

Job description

Benefits:
  • Competitive salary

Position Title
Senior Business Analyst - ServiceNow

Location
Onsite: Tallahassee, FL
Experience Level
Senior Level (5+ Years Business Analysis, 3+ Years ServiceNow)
Position Overview
The Senior Business Analyst will serve as a key liaison between business stakeholders and technical teams, supporting ServiceNow implementations and platform enhancement initiatives. This role is responsible for eliciting, analyzing, documenting, and validating business requirements while driving process improvements and ensuring successful solution delivery. The ideal candidate possesses strong business analysis expertise, ServiceNow platform knowledge, and experience facilitating collaboration across diverse stakeholder groups.
Key Responsibilities
Business Analysis & Requirements Management
  • Lead requirements elicitation, analysis, and documentation activities.
  • Gather, validate, and manage business, functional, and non-functional requirements.
  • Facilitate stakeholder interviews, workshops, and requirements sessions.
  • Develop detailed requirements documentation and maintain traceability throughout the project lifecycle.
  • Coordinate requirements reviews, approvals, and change management activities.
Process Analysis & Improvement
  • Analyze current business processes and identify opportunities for improvement.
  • Document business workflows, process maps, and future-state solutions.
  • Support business process optimization within approved project scope.
  • Recommend process improvements aligned with organizational objectives and ServiceNow capabilities.
ServiceNow Solution Support
  • Support ServiceNow implementations, enhancements, and platform optimization initiatives.
  • Collaborate with ServiceNow developers, administrators, architects, and business stakeholders.
  • Assist in defining ServiceNow solution requirements and functional specifications.
  • Support implementations involving ITSM, Case Management, CMDB, ITOM, Employee Center, and related ServiceNow modules.
Documentation & Solution Design
  • Develop: 
    • Business Requirements Documents (BRDs)
    • Functional Requirements
    • Non-Functional Requirements
    • User Stories
    • Use Cases
    • Process Flows
    • Workflow Diagrams
    • Requirements Traceability Matrices
  • Maintain comprehensive project and requirements documentation.
Testing & Quality Assurance
  • Support system testing, user acceptance testing (UAT), and solution validation activities.
  • Develop test scenarios and assist with test execution.
  • Coordinate defect tracking, issue resolution, and business validation.
  • Ensure delivered solutions meet documented requirements.
Stakeholder Engagement & Change Management
  • Facilitate meetings, workshops, demonstrations, and stakeholder reviews.
  • Support organizational change management and user adoption efforts.
  • Assist with communications, training, and knowledge transfer activities.
  • Serve as a liaison between business users and technical teams.
Required Qualifications
  • Bachelor’s degree in Information Technology, Business Administration, Computer Science, or related field, or equivalent experience.
  • 5+ years of business analysis experience supporting enterprise technology initiatives.
  • 3+ years supporting ServiceNow implementations or platform enhancements.
  • Experience gathering, documenting, validating, and managing requirements.
  • Experience facilitating stakeholder workshops and requirements sessions.
  • Experience documenting business processes, workflows, and functional specifications.
  • Experience supporting system validation and User Acceptance Testing (UAT).
  • Strong analytical, problem-solving, and communication skills.
Preferred Qualifications
  • Experience implementing multiple ServiceNow products or modules.
  • Experience supporting: 
    • ITSM
    • Case Management
    • CMDB
    • ITOM
    • Employee Center
  • Experience with business process improvement methodologies.
  • Experience supporting organizational change management initiatives.
  • Experience working in government or public-sector environments.
  • CBAP, PMI-PBA, or equivalent Business Analysis certification.
  • ServiceNow Certification(s).
  • ITIL Foundation Certification.
Core Skills
  • Business Analysis
  • Requirements Gathering & Management
  • ServiceNow
  • ITSM
  • Case Management
  • CMDB
  • ITOM
  • Employee Center
  • Process Mapping
  • Business Process Improvement
  • User Stories
  • Functional Specifications
  • Use Cases
  • Requirements Traceability
  • Stakeholder Management
  • Workshop Facilitation
  • UAT Coordination
  • Defect Management
  • Change Management
  • Training & Knowledge Transfer
  • Agile & Waterfall Methodologies
Key Deliverables
  • Business, Functional, and Non-Functional Requirements Documentation
  • User Stories and Use Cases
  • Process Maps and Workflow Diagrams
  • Requirements Traceability Matrix
  • Workshop Materials and Meeting Documentation
  • Business Validation and Approval Documentation
  • UAT Support and Defect Tracking Artifacts
  • Training and Knowledge Transfer Documentation