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Business Process Manager Jobs in Springfield, VA

Business Process Consultant

Chantilly, VA · On-site

$135K - $216K/yr

Responsibilities We're seeing an exceptional Senior Business Process Consultant to serve as a ... Manage leadership calendars and coordinate complex scheduling requirements * Prepare briefings for ...

Responsibilities We're seeing an exceptional Senior Business Process Consultant to serve as a ... Manage leadership calendars and coordinate complex scheduling requirements * Prepare briefings for ...

ASRC Federal Facilities Logistics LLC is seeking a Senior Business Process Analyst to support our ... Familiarity with implementing change management and organizational redesign initiatives * Strong ...

Change Management & Executive Communication * Support adoption through training, communications ... Experience in business process analysis, workflow design, or process improvement. * Experience in ...

Change Management & Executive Communication * Support adoption through training, communications ... Experience in business process analysis, workflow design, or process improvement. * Experience in ...

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Business Process Manager information

See Springfield, VA salary details

$61.1K

$131.5K

$190.1K

How much do business process manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for business process manager in Springfield, VA is $131,500.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,500.00 and $162,400.00 per year, depending on experience, location, and employer.

What does a Business Process Manager do?

A Business Process Manager is responsible for analyzing, designing, and optimizing an organization's business processes to improve efficiency, quality, and productivity. They work closely with different departments to identify areas for improvement, streamline operations, and implement best practices. Their role often includes mapping workflows, managing process change initiatives, and ensuring that processes align with strategic business goals.

What is the difference between Business Process Manager vs Business Analyst?

AspectBusiness Process ManagerBusiness Analyst
Primary FocusOverseeing and improving business processesAnalyzing and defining business requirements
Skills & CertificationsProcess improvement, project management, certifications like Six SigmaRequirements gathering, data analysis, certifications like CBAP
Work EnvironmentOperations, process improvement teams, managementProject teams, IT departments, business units
Industry UsageManufacturing, finance, healthcare, any process-driven industryIT, finance, consulting, business development

While both roles aim to improve business efficiency, Business Process Managers focus on managing and optimizing processes, whereas Business Analysts concentrate on analyzing business needs and defining requirements for solutions.

What Does a Business Process Manager Do?

A business process manager evaluates current business processes and designs, tests, and implements new processes to improve efficiency, profitability, and performance. As a business process manager, your primary duties include ensuring that your ideas conform to the organization’s long-term business strategy and collaborating with different departments so processes work in harmony. You also report on the entire implementation procedure.

What are the key skills and qualifications needed to thrive as a Business Process Manager, and why are they important?

To thrive as a Business Process Manager, you need expertise in process mapping, analysis, and improvement methodologies such as Lean or Six Sigma, often supported by a bachelor’s degree in business or a related field. Familiarity with business process management (BPM) software, data analytics tools, and relevant certifications like Six Sigma Green Belt are typically required. Strong communication, leadership, and problem-solving skills help you drive change and collaborate across departments. These competencies are vital for streamlining operations, increasing efficiency, and delivering measurable organizational improvements.

What are some typical challenges a Business Process Manager faces when implementing process improvements across departments?

Business Process Managers often encounter challenges such as resistance to change from employees, difficulties in aligning processes across diverse departments, and ensuring that improvements do not disrupt ongoing operations. Successful managers address these by fostering strong communication, involving key stakeholders early, and providing clear training and support. Navigating these challenges requires adaptability, collaboration, and a strong understanding of both business objectives and team dynamics.
What are popular job titles related to Business Process Manager jobs in Springfield, VA? For Business Process Manager jobs in Springfield, VA, the most frequently searched job titles are:
What job categories do people searching Business Process Manager jobs in Springfield, VA look for? The top searched job categories for Business Process Manager jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Business Process Manager jobs? Cities near Springfield, VA with the most Business Process Manager job openings:

Change/Process Manager

Satnam Data Systems, Inc

Mclean, VA • On-site

Contractor

Re-posted 22 days ago


Job description

Company Description
SDS, is a global IT company providing broad range of Technology Consulting, Professional and Outsourcing Services & Solutions to Fortune500 and mid-size companies.
Job Description
Job Description:
• The bank ATM Kiosk team is looking for a well-qualified Process Manager to join a cross functional team of operational specialists to deliver an aggressive multi-year ATM hardware deployment agenda.
• bank currently offers over 1900 ATMs within its national banking footprint with plans to expand.
• Over the next several years, bank will be transforming both its existing footprint as well as entering new markets throughout the country.
An aggressive ATM deployment plan is at the forefront of the change agenda.
• We are seeking a dedicated, disciplined, process professional who excels in a team environment.
• This person will have excellent communication skills, attention to detail, the ability to adapt to change quickly, and improve business processes through the application of Lean principles.
• A key to success in the position is the ability influence partners and teammates.
• This individual needs to enjoy multi-tasking and problem solving within in a highly demanding, time sensitive environment.
Responsibilities:
• Manage a steady volume of phone calls with a high degree of professionalism
• Serve as a point of escalation for complex vendor problems or installation issues especially, when the problem relates to cross team concerns.
• Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
• Develop and execute implementation plans and test scripts for large software and hardware delivery projects.
Interact effectively with a variety of contacts including construction, armored courier, data network, and OEMs.
• Provide guidance and expertise to less experienced staff.
• Answer questions from staff and provide guidance and feedback
• Track and resolve process breakdowns
• Follow communication "scripts" when handling different types of inbound calls
• Anticipate escalation and take over calls when needed
Measure performance with key metrics such as call abandonment, calls waiting etc.
• Ensure adherence to established procedures.
• Keep management informed on issues and problems
• Attend educational seminars to improve knowledge and performance level
• Communicate the status of deployment activities via status reports.
• Work with other internal and external teams to ensure that a deployment is completed and validated on schedule
• Signal anomalies and trends to leadership
Requirements:
• Bachelor's degree, equivalent work experience or military experience
At least 3 years of process management experience
• Proficient in Microsoft Office (Word, Excel, Powerpoint, Outlook)
• Proficient in English; Good knowledge of additional languages will be a definite plus
• They must have a practical mind to solve problems on the spot partnered with an ability to see the "big picture"
• Outstanding communication and negotiation abilities
• Tech savvy with knowledge of computers, networks.
• Excellent organizational and leadership skills
• Ability to work under pressure
• Ability to multi-task, set priorities and manage time effectively
Preferred Qualifications:
Lean, Agile, Six Sigma, BPM or Project management certifications
• Knowledge of data networks or Windows Operating systems a plus
Prior ATM experience
• Knowledge of Customer Back Relationship model
• Knowledge of Scaled Agile Framework
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.