Business Process Associate Jobs in Markham, ON (NOW HIRING)

What is the Opportunity?

The purpose of this role is to support and execute key business management activities and portfolio governance for the CBDDT group within QTS. This position will serve as a resource for financial and program related questions as well as overall inquiries for the portfolio that includes Client, Banking, Data Analytics, and Digital Technology.

The role is intended to support the execution on all aspects of running CBDDT services as a business and working collaboratively with other COO Leads, Business Managers, QTS, and key stakeholder teams.

What will you do?

Portfolio Management, Financials, Analytics, and Performance

• Support financial business management activities by assisting CBDDT business management and COO Leads with monitoring financial management, reporting, and analytics
• Support Fiscal year planning processes by contributing to development of financial demands in alignment with portfolio strategy
• Support the adoption of best practices, processes and tools across the CBDDT community ensuring globally consistent policies

PMO Governance

• Support the implementation of program governance controls for the CBDDT portfolio
• Work with leads facilitating timely and insightful performance data that supports strategy execution

Business and Portfolio Management Support

• Coordinate and support internal business management team, including assisting with town halls, newsletters, and team alignment initiatives
• Support workforce planning, headcount management, and onboarding/offboarding activities in collaboration with QTS strategy
• Assist with 3rd party vendor management, including tracking and reporting on procurement tickets, contract renewals for vendors and contractors, and providing status updates on vendor-related activities in support of CBDDT portfolio strategy

WHAT DO YOU NEED TO SUCCEED?

Must have:

• 2-4 years of experience in business management or financial analysis work, such as evaluating the performance of investments or supporting business operations
• Strong experiences in budget management, forecasting and financial models
• Strong analytical and presentation skills, with excellent grasp of PowerPoint / excel / word and ability to distill large quantities of information into key themes / issues.
• Strong interpersonal and communication skills with capacity to work with senior teams and ability to interact at all levels of the organization
• Be able to work effectively under pressure and with multiple stakeholders and willingness to go the 'extra-mile'

Nice-to-have:

• Exposure or familiarity with project management tools and methodologies
• Experience with Capital Markets business and supporting business operations or client-facing teams
• Interest in learning about banking technology fundamentals, including system development, lifecycles and emerging technologies
• Willingness to explore process improvements and emerging technologies like GenAI

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work

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Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.