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Business Process Associate Jobs in Markham, ON (NOW HIRING)

Dedicates time to coaching others in tax software, business process, research skills, technical ... The salary range (or starting rate for interns and associates) for this role represents numerous ...

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Business Process Associate information

What are the typical challenges faced by a business process associate when working with cross-functional teams?

Business Process Associates often collaborate with multiple departments to map and improve workflows, which can present challenges such as differing priorities, communication barriers, and varying levels of process understanding. Navigating these challenges requires strong interpersonal skills, the ability to facilitate discussions, and a proactive approach to resolving misunderstandings. Successful Business Process Associates use data-driven analysis and clear documentation to align teams and drive process improvements, ensuring that everyone is working toward common organizational goals.

What is the difference between Business Process Associate vs Business Analyst?

AspectBusiness Process AssociateBusiness Analyst
Required CredentialsTypically a bachelor's degree in business, management, or related fieldUsually a bachelor's degree in business, finance, or related area; certifications like CBAP are common
Work EnvironmentOffice setting, supporting process improvements and data entryOffice environment, analyzing business needs and recommending solutions
Employer & Industry UsageUsed across industries for operational support rolesCommon in consulting, finance, and IT sectors for strategic analysis
Search & Comparison IntentUnderstanding operational roles and entry-level positionsComparing analytical roles and strategic responsibilities

The Business Process Associate focuses on supporting and improving operational workflows, often handling data entry and process documentation. In contrast, a Business Analyst analyzes business needs, gathers requirements, and recommends solutions for process improvements. While both roles require similar educational backgrounds, Business Analysts typically have more strategic responsibilities and may require additional certifications.

What are the key skills and qualifications needed to thrive as a business process associate, and why are they important?

To thrive as a Business Process Associate, you need analytical thinking, attention to detail, and a bachelor's degree in business, finance, or a related field. Familiarity with process mapping tools, workflow management systems, and proficiency in Microsoft Office Suite or similar software is typically required. Strong communication, problem-solving, and collaboration skills help you stand out in supporting process improvements and working with cross-functional teams. These competencies are crucial for efficiently analyzing, documenting, and optimizing business processes, ultimately driving organizational efficiency and effectiveness.

What is a business process associate?

A business process associate is responsible for helping to identify inefficiencies in operations and developing solutions. Depending on the company for which you work, your job duties may include evaluating initiatives related to software or systems implementation, identifying bottlenecks, and ensuring that departments comply with policies and procedures. Qualifications for this career include a few years of experience in quality assurance and process improvement as well as specialized skills, such as analytical problem-solving, attention to detail, and computer literacy. A bachelor’s degree in business management, finance, or a related subject is necessary. Some business process associates have advanced degrees, such as an MBA.

What are popular job titles related to Business Process Associate jobs in Markham, ON? For Business Process Associate jobs in Markham, ON, the most frequently searched job titles are:
What job categories do people searching Business Process Associate jobs in Markham, ON look for? The top searched job categories for Business Process Associate jobs in Markham, ON are:
What cities near Markham, ON are hiring for Business Process Associate jobs? Cities near Markham, ON with the most Business Process Associate job openings:
Infographic showing various Business Process Associate job openings in Markham, ON as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution.

Associate Director, Business Analytics and Strategic Planning

Ipsen

Mississauga, ON

Full-time

Re-posted 9 days ago


Job description

Title:

Associate Director, Business Analytics and Strategic Planning

Company:

Ipsen Biopharmaceuticals Canada Inc.


About Ipsen:

Ipsen is a mid-sized global biopharmaceutical company with a focus on transformative medicines in three therapeutic areas: Oncology, Rare Disease and Neuroscience. Supported by nearly 100 years of development experience, with global hubs in the U.S., France and the U.K, we tackle areas of high unmet medical need through research and innovation.

Our passionate teams in more than 40 countries are focused on what matters and endeavor every day to bring medicines to patients in 88 countries. We build a workplace that champions human-centric leadership and fosters a culture of collaboration, excellence and impact. At Ipsen, every individual is empowered to be their true selves, grow and thrive alongside the company's success. Join us on our journey towards sustainable growth, creating real impact on patients and society!

For more information, visit us at https://www.ipsen.com/and follow our latest news on LinkedIn and Instagram.

Job Description:

Summary & Purpose of the Position

The role is responsible for leading the Commercial business processes associated with Strategic Planning, Forecasting, Business Reporting, Market Analytics and Launch Excellence .The vision for this role is to build and lead an organizational center of excellence that focuses on driving innovation and enhancing the speed and quality of corporate decision making through the generation of patient, customer, and market insights.

The Business Analytics & Strategic Planning role will also have responsibilities as Chief of Staff for the Ipsen Canada Leadership Team. These responsibilities include managing the ICLT meeting agendas and logistics, capturing meeting actions, and monitoring progress against the approved actions. In addition, the role will also be responsible for planning and facilitating the annual ICLT strategic planning activities and will lead ad hoc corporate projects that are deemed to be strategically critical to the business.

Successfully executing this mandate requires an individual with strong business acumen built upon extensive pharmaceutical commercial experience and an advanced understanding of pharmaceutical planning, forecasting and analytics. This will be supported by a consistent track record of integrating disparate pieces of information to identify trends, outlining the relevant business implications, and distilling the findings into clear business recommendations. In addition, it will also be important to demonstrate exceptional influence and impact skills to driving consensus and alignment regarding these recommendations at all levels of the organization.

Within Ipsen Canada, this role will be viewed as a critical business resource that will work in close partnership with the Commercial Business Units and the Ipsen Canada Leadership Team to meeting planning milestones, monitor business performance and proactively identify opportunities and risks.

Main Responsibilities & Technical Competencies

Responsibilities will include, but are not limited to:

  • Chief of Staff for the Ipsen Canada Leadership Team (ICLT)

  • Leading Corporate strategic planning activities and monitor progress versus plan objectives

  • Leading Enterprise-wide corporate projects that are deemed to be strategically critical to the business

  • Leading local development of forecasts and analytics ensuring tight integration with Global Commercial requirements and local financial planning deliverables

  • Leading the commercial assessment of Ipsen new product and business development opportunities

  • Leading the development and ongoing management of the Ipsen Canada Launch Excellence capability

  • Leveraging primary and secondary research insights and team brand inputs to build accurate, actionable, and evidenced based forecasting models

  • Analyzing forecast and business results to highlight risks and opportunities by brand, channel, and customer

  • Translating risks and opportunities into forecast scenarios to enable ongoing business decision-making

  • Continuously improving the relevant business processes through benchmarking, process improvements, and updates to operating procedures

  • Leading acquisition strategy for secondary data sources

  • Leading Ipsen Canada data management and reporting strategy

  • Supporting ad hoc analytical requests

Knowledge & Experience

Knowledge & Experience (essential):

  • Marketing, new product marketing, sales or business development experience required

  • Advanced understanding of pharmaceutical forecasting, marketing analytics, brand planning and market research

  • Ability to use analytical models to forecast business results is required

  • Advanced proficiency in Excel and PowerPoint are required

  • Communicates data, insights and concepts with clarity, impact and passion

  • Recognizes and adapts to peoples' differing communication styles and preferences

  • Positively challenges and persuades internal and external customers to reach mutually beneficial agreements

  • Follows Ipsen Corporate Policies and Procedures and Canadian industry mandated guidelines for all activities

Knowledge & Experience (preferred):

  • 10+ years of pharmaceutical and/or biotech commercial experience preferred

  • Basic to proficient capability with modern data, analytic and reporting tools is preferred

Education / Certifications (essential):

  • Bachelor's degree required

N/A Language(s) (essential):

  • English

Language(s) (preferred):

  • Bilingual (French and English) capabilities would be an asset

We are committed to creating a workplace where everyone feels heard, valued, and supported; where we embrace "The Real Us". The value we place on different perspectives and experiences drives our commitment to inclusion and equal opportunities. When we include diverse ways of thinking, we make more thoughtful decisions and discover more innovative solutions. Together we strive to better understand the communities we serve. This means we also want to help you perform at your best when applying for a role with us. If you require any adjustments or support during the application process, please let the recruitment team know. This information will be handled with care and will not affect the outcome of your application.